General information about Producter
The Producter tool addresses two issues. The first is to successfully meet customer expectations with customer-centric procedures. The second is to provide a powerful shared space for dispersed teams to maintain their productivity.
By using this software solution, it becomes much easier to understand the market and listen to users. You design more relevant products and align products with business outcomes.
The heart of this effort is to gather feedback from customers, but also from your teammates. Access to quality information is essential, as it allows you to prioritize your actions. Your decisions are more informed and you gain in action relevance.
In addition, the platform allows you to accurately monitor the tasks to be completed throughout the project. This way, you always have a broad view of the product’s design. Collaboration, listening to the customer and optimal project management are the keys to significantly increasing your company’s growth.
It is not for nothing that famous companies have chosen to use Producter to design their products. This is the case of Praiz, The Telegraph, Startup Borsa, fowCRM or Contentpepper. You too can reach your goals by choosing the Producter tool to refine your processes.
6 months free
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What is Producter used for?
Producter is a versatile software tool that empowers small businesses to streamline their operations. It facilitates customer-centric approaches, ensuring that products meet market demands and customer expectations. For instance, a bakery could use Producter to gather customer feedback on a new pastry, helping them refine the recipe or marketing strategy. The tool also enhances team collaboration, even for remote teams. A dispersed graphic design team, for example, could use Producter to track project progress and ensure everyone is aligned. By providing quality information and facilitating task monitoring, Producter helps small businesses make informed decisions and prioritize effectively, leading to increased growth.Producter pricing
Startup
Free
Up to 5 editors
Slack integration
All feedback channels
Import items
Growth
$16
/ user / month
Unlimited editors
Up to 10 contributors
Custom branding
All integrations
Premium
$32
/ user / month
Unlimited contributors
Remove Producter branding
Priority support
Dedicated account manager
Producter features
Align products with customer expectations
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Manage customer issues
With Producter's issue management feature, you can manage customer issues efficiently and effectively. This not only improves your productivity but also helps to build stronger relationships with your customers.
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Benefit from feedback
Provide your users with a space on your user portal specifically designed to collect their feedback. Feedback ensures that you improve your product every step of the way, from collecting feedback to launching in your change log.
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Incorporate a feedback widget
The feedback widget is a simple yet powerful tool that enables you to easily collect feedback from your customers. It can be integrated seamlessly into your product or website, making it convenient for your customers to share their thoughts and suggestions.
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Share your public roadmap
Keep your stakeholders informed with Producter's public roadmap feature. By being transparent about your product's progress, customers can see that you value their input and are committed to continual improvement.
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Collect feedback
The Producter platform’s feedback management allows you to collect feedback from your customers, but also from your teammates. This allows you to understand the customer’s expectations and audit the relevance of your current commercial offer.
2 Producter reviews
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Brenda Miller
Dismal Downfall of a Formerly Stellar Company - AVOID
I once thought this software was fantastic over 15 years ago. However, by 2021, the service began to decline and by 2022, I experienced daily downtime. There's no way to speak to a live person and the response times are extremely slow. They're cutting services, reducing usage, and losing functionality, all while increasing their user fees and no longer communicating with their customers. I'm actively looking for a better option. I used to appreciate the software's ease of use and it was once top-of-the-line for those of us in the real estate business. However, there's no live help, too much downtime, and when I try to get help, they try to get me to switch to a different version of their software. Fewer things function properly and the online support is very slow. There's no billing or phone support. I chose Top Producer over 15 years ago, but I don't remember why. The vendor responded to my feedback, stating that.
April 15, 2024
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Brian Smith
Efficient Bug Tracking with Producter
I was particularly impressed by the bug tracking system in Producter. It helped me identify and resolve issues faster than ever before
April 16, 2024
Why is Producter better than other Customer Experience software?
Producter is better at support than Asana: 4.6 vs 4.5
Producter is more suitable for small businesses thanks to its good value for money than Capsule: 4.4 vs 4.3
Producter is better at support than Nifty: 4.6 vs 4.5
Producter is better at customer service than Slack: 4.6 vs 4.5
