14 Best Alternatives to Hotjar in May 2024

Alternatives & Competitors to Hotjar

  1. 1. Slack
  2. 2. Outgrow
  3. 3. Mixpanel
  4. 4. Userback
  5. 5. Sentry
  6. 6. Amplitude
  7. 7. Bright Data
  8. 8. LiveSession
  9. 9. SnowcatCloud
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Here are competitors or alternatives to Hotjar and other similar Application Monitoring software. You need to consider some important factors when choosing a tool like Hotjar for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Hotjar that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Hotjar. Discover sofware like Slack, Outgrow, Mixpanel or Userback.

List of Alternatives to Hotjar

From Application Monitoring tools, we have selected the best alternatives to Hotjar based on reviews for each solution and similarities with Hotjar. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo slack

Description

Easily collaborate and organize your team's work with Slack; share information and organize your projects.

Slack compared to Hotjar

Hotjar has better positive reviews compared to Slack: 97 vs 95

Slack pricing plans are more competitive than Hotjar: 4.6 vs 4.5

Hotjar has more functions than Slack: 79 vs 78

Slack: Pros & Cons

Accessible anywhere: This software allows employees to connect from many different devices
Customized channels: The tool offers the ability to create public, private, shared or multi-space chat channels
Real-time collaboration: The Slack communication solution is perfect for increasing responsiveness
Limited storage: The storage capacity of files is limited
Read notifications: It is impossible to know if your correspondent has read a sent message
Very limited free plan: The trial price plan has limited functionality

Best features

  • - Channels

  • - Direct messaging

  • - File sharing

  • - Integrations

  • - Search and archiving

  • - Notifications and alerts

  • - Threads

  • - Video and voice calls

Slack pricing

Free

Enterprise Grid

Contact sales

Pro

$7 / user / month

Business+

$13 / user / month

Popular

25% off new plan purchases (Save $9,000)
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logo outgrow

Description

The Outgrow platform offers you the opportunity to interact with your customers in a qualitative way. By helping you design quizzes, surveys or evaluations, the tool helps you improve your audience’s engagement and acquire qualified leads.

Outgrow compared to Hotjar

Outgrow is a better solution for customer support than Hotjar: 5.0 vs 4.5

Outgrow's user interface is more convenient than Hotjar: 5.0 vs 4.5

Outgrow pricing plans are more competitive than Hotjar: 4.7 vs 4.5

Outgrow has more functions than Hotjar: 81 vs 79

Outgrow: Pros & Cons

Versatile platform: You can segment audiences, generate leads and collect data all in one place
Idea generator: Outgrow provides access to optimized templates by industry and objectives
Comprehensive tool: The platform offers to create a wide range of interactive content for all channels
Pricing plans: The cost of the solution is high
Upselling: Some users complain about the upselling interface
Learning curve: Content creation takes a while to master

Best features

  • - Create interactive forms and surveys

  • - Select and customize trendy templates

  • - Get expert help anytime

  • - Deploy an interaction-based strategy

  • - Integrate interaction templates everywhere

Outgrow pricing

Freelancer

$22 / month

Freelancer Pro

$45 / month

Essentials

$115 / month

Business

$720 / month
3 months free on the Essentials plan or 6 months free on Freelancer Pro (Save $345)
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logo mixpanel

Description

Mixpanel is event-based analytics for builders who need answers from their data at their fingertips. When everyone in the organization can see—and learn from—the impact of their work, they are poised to make better decisions. Companies like Uber, Netflix, Pinterest, CNN, Samsara, and Yelp use Mixpanel to understand their customers, measure progress, and endeavor to make better decisions.

Mixpanel compared to Hotjar

Hotjar has better positive reviews than Mixpanel: 97 vs 92

Hotjar is better at customer support than Mixpanel: 4.5 vs 4.0

Hotjar's user interface is more convenient than Mixpanel: 4.5 vs 4.0

Hotjar pricing plans are more competitive than Mixpanel: 4.5 vs 4.0

Hotjar is better at number of features than Mixpanel: 79 vs 55

What's the difference between Mixpanel and Hotjar?

As we delve into the comparison of Hotjar vs Mixpanel, we uncover the nuanced differences that set these two tools apart. One key distinction lies in their user segmentation capabilities, with Mixpanel showcasing its prowess in this area. The extensive toolkit it offers enables users to craft highly specific and intricate user segments based on a multitude of attributes and behaviors. This...

Mixpanel: Pros & Cons

User-friendly interface: The platform is easy to use, even without specific expertise
Extensive functionality: The online solution offers relevant tools to analyze the conversion funnel and segment the audience
Analytical reports: The reports are reliable, comprehensive and easy to understand for all users
Notification center: Rigid and without any mail reports, the notification center can be improved
Complex integrations: Connecting the software to your workflow can be time consuming
Customer support: No support in the free offer

Best features

  • - Experiments

  • - Data warehouse connector

  • - Impact report

  • - Cohort analysis

  • - Event tracking

  • - Funnel analysis

  • - Retention analysis

  • - User profiles

  • - Notifications and messaging

  • - Data export and API

Mixpanel pricing

Enterprise

Contact sales

Starter

Free

Growth

$24 / month
1 year free (Save $50,000)
Get deal
logo userback

Description

Your customers’ experiences are important in your business development. Userback provides all the tools you need to simplify your customer feedback collection and make the necessary changes to improve their journeys.

Userback compared to Hotjar

Userback has more positive reviews than Hotjar: 99 vs 97

Userback is better at support than Hotjar: 5.0 vs 4.5

Userback is better at value for money than Hotjar: 4.8 vs 4.5

Hotjar is more versatile than Userback: 79 vs 53

Userback: Pros & Cons

Easy to use: The tool is easy to learn
Software integrations: The platform offers numerous third-party integrations with project management tools
Collaborative work: Sharing comments via videos and screenshots is relevant
Full-page screenshots: Full-page screenshots are not possible
No white label: The platform does not offer a white label solution
Number of users: Customer accounts count towards the total number of users

Best features

  • - Personalization

  • - Granular feedback

  • - Easy-to-use

  • - Custom branding

  • - A voice for your customers

  • - Faster debugging

  • - Integration

Userback pricing

Startup

$79 / month

Company

$159 / month

Premium

$289 / month
50% off any annual plan (Save $1,302)
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logo sentry

Description

Sentry is a platform connected to your apps that helps you identify, diagnose, and fix bugs to optimize the performance of your code.

Sentry compared to Hotjar

Sentry has better positive reviews compared to Hotjar: 100 vs 97

Sentry is better at value for money than Hotjar: 4.6 vs 4.5

Hotjar has more functions than Sentry: 79 vs 38

Sentry: Pros & Cons

Easy to use: The error monitoring software is easy to deploy and use
Real-time monitoring: The real-time monitoring of errors is efficient. You are always aware of malfunctions
Software integrations: The online solution offers vast integration possibilities
Team management: The team management interface is not very user-friendly
Pricing plans: Less expensive subscriptions are limited in terms of events
Customization of alerts: The configuration and content of alerts are minimally customizable

Best features

  • - Quick bug resolution

  • - Discover

  • - Errors contextualization

  • - Dashboard

  • - Languages and frameworks

Sentry pricing

Developer

Free

Enterprise

Contact sales

Team

$26 / month

Business

$80 / month
6 months free on the Teams plan (Save $180)
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logo amplitude

Description

Amplitude analyzes the behavior of your online users, identifies trends and patterns and provides you with all the reports and data you need to make the right business decisions.

Amplitude compared to Hotjar

Hotjar has more positive reviews than Amplitude: 97 vs 94

Hotjar is easy to use compared to Amplitude: 4.5 vs 4.0

Hotjar pricing plans are more competitive than Amplitude: 4.5 vs 4.3

Hotjar is more versatile than Amplitude: 79 vs 31

Amplitude: Pros & Cons

Data-driven decision making: Amplitude provides in-depth analytics to help you make strategic business decisions
User behavior insights: Understand how users interact with your product and optimize their experience
Powerful segmentation: Segment your user data to target specific audiences and personalize your marketing campaigns
Limited data visualization options: Amplitude offers limited options for visualizing data, restricting the ability to present information in compelling and diverse ways
Steep learning curve: Using Amplitude may require significant time and effort to fully understand and utilize its features, making it challenging for young entrepreneurs with limited resources
Pricing structure: Amplitude's pricing structure may be prohibitive for startups with tight budgets, as it is geared towards larger companies with higher data volumes

Best features

  • - Personalized recommendations

  • - A/B Testing

  • - User analytics and insights

  • - Data Management

  • - Cohort analysis

  • - Behavior tracking

  • - Funnel analysis

  • - Retention analysis

Amplitude pricing

Starter

Free

Growth

Contact sales

Enterprise

Contact sales
12 months free on the Growth plan (Save $1,000)
Get deal
logo bright data

Description

With the Bright Data platform, you can collect and use data from the entire web. By accessing this data stream, you can implement a data-driven strategy and optimally control your company.

Bright Data compared to Hotjar

Bright Data has more positive reviews than Hotjar: 98 vs 97

Bright Data is better at support than Hotjar: 4.9 vs 4.5

Bright Data is easy to use compared to Hotjar: 4.6 vs 4.5

Hotjar pricing plans are more competitive than Bright Data: 4.5 vs 4.4

Hotjar has more options than Bright Data: 79 vs 25

Bright Data: Pros & Cons

Tool accessibility: The platform is easy to configure and simple to use
Stability of the solution: The availability rate is 99.99% and the tool works without interruption
Customer support: Customer support is responsive, professional, and you can have a dedicated consultant
Software pricing: The cost of the software is high compared to its competitors
Some errors: Sometimes residential proxies do not work as expected
Documentation: The documentation can be complex to understand if you want to perform complex tasks with the API

Best features

  • - Benefit from comprehensive resources

  • - Extract structured data with ease

  • - Customize and filter data

  • - Access data from across the web

  • - Benefit from a powerful network of proxies

  • - Maintain data compliance

  • - Connect your applications

  • - Real-time monitoring and alerts

50% off for 1 year on annual upfront contracts (Save $6,000)
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logo livesession

Description

LiveSessions helps you analyze user behavior to improve the UX/UI of your website or app, increasing conversion rates and therefore revenue.

LiveSession compared to Hotjar

Hotjar has better positive reviews than LiveSession: 97 vs 89

LiveSession is better at customer support than Hotjar: 4.7 vs 4.5

LiveSession's user interface is more convenient than Hotjar: 4.7 vs 4.5

LiveSession pricing plans are more competitive than Hotjar: 4.6 vs 4.5

Hotjar has more functions than LiveSession: 79 vs 26

LiveSession: Pros & Cons

Real-time user insights: LiveSession provides valuable data on how users interact with your website.
Identify user pain points: With session replays, you can see exactly where users experience difficulties.
Improve user experience: Heatmaps and clickmaps show where users spend the most time and what they find engaging.
Limited feature set: LiveSession may lack advanced features that other similar tools offer.
Limited integration options: LiveSession may not integrate with all the tools and software you currently use.
Steep learning curve: LiveSession might have a complex interface, making it difficult for new users to navigate.

Best features

  • - Replay user sessions

  • - Heat & click maps

  • - Segmentation & filters

  • - Conversion tunnel and user path

  • - Customizable dashboards

  • - Tagging and notes

  • - Advanced filtering

  • - Funnel analysis

LiveSession pricing

Enterprise

Contact sales

Free

Basic

$65 / month

Pro

$99 / month
50% off the Pro plan for 6 months (Save $594)
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logo snowcatcloud

Description

SnowcatCloud provides infrastructure for businesses to build customer-first capabilities through data collection and audience management. SOC2 Type 2 Certified.

SnowcatCloud compared to Hotjar

Hotjar has better positive reviews than SnowcatCloud: 97 vs 85

SnowcatCloud is better at customer support than Hotjar: 4.6 vs 4.5

Hotjar pricing plans are more competitive than SnowcatCloud: 4.5 vs 4.4

Hotjar is better at number of features than SnowcatCloud: 79 vs 52

SnowcatCloud: Pros & Cons

Outstanding customer support: Chat, email, Zoom, and a shared Slack channel.
Cost-Efficient at any scale: Cost-effective no matter your event volume, startup to enterprise.
Customer graph integration: Integration with Neo4j for identity resolution and marketing attribution.
Requires a data team: Snowplow requires a data team with knowledge of SQL and data modeling techniques.
Requires a data warehouse: owning a data warehouse and AWS/GCP Infrastructure is required.
No visualization layer: All your analytics needs to be driven by your own SQL models/analysis.

Best features

  • - Cost-efficient at scale

  • - Premium enrichments included

  • - Automated report generation

  • - Real-time, fully-featured Snowplow pipeline

  • - Customer knowledge graph

  • - Fully white-label domain collector

  • - Real-time, cost-efficient data transformation

  • - Personalized notifications

1 month free trial + 3 months free on the Startup plan (Save $3,000)
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logo june

Description

The June platform analyzes your products and provides you with automatically generated personalized reports. You can thus follow relevant metrics, pilot your activity more efficiently and serenely accompany the growth of your company.

June Analytics compared to Hotjar

June Analytics is a better solution based on percentage of positive reviews than Hotjar: 100 vs 97

Hotjar is a better solution for customer support than June Analytics: 4.5 vs 4.3

Hotjar is easier to set up than June Analytics: 4.5 vs 4.1

June Analytics is more suitable for small businesses thanks to its good value for money than Hotjar: 4.6 vs 4.5

Hotjar has more functions than June Analytics: 79 vs 61

June Analytics: Pros & Cons

Easy to use: This tool is very easy to use
Relevance of insights: The platform detects positive signals very quickly
Proactive platform: The June team releases regular updates to continuously improve its product
Customization: June offers extensive customization possibilities for customized reports

Best features

  • - Take advantage of AI advances

  • - Real-time sales insights

  • - Customer profiling

  • - AI-powered insights

  • - Follow the most relevant KPIs

  • - Get to know your customers

  • - Automatically qualify your listings

  • - Connect all your favorite tools

June Analytics pricing

Free

Scale

Contact sales

Growth

$149 / month
$450 in credits for the Growth plan (3 months) (Save $450)
Get deal
logo howuku

Description

Howuku will help you understand user behavior when on your website, so you can make the right optimizations and increase conversion rates and customer satisfaction.

Howuku compared to Hotjar

Howuku is a better solution based on percentage of positive reviews than Hotjar: 100 vs 97

Howuku is a better solution for customer support than Hotjar: 5.0 vs 4.5

Howuku is better at ease to use than Hotjar: 5.0 vs 4.5

Hotjar is better at value for money than Howuku: 4.5 vs 4.0

Hotjar has more features than Howuku: 79 vs 25

Howuku: Pros & Cons

User behavior insights: Howuku provides detailed insights into user behavior on your website. It offers features like heatmaps, session recordings, and conversion funnels
Session recordings: With session recordings, you can watch individual user sessions to gain a deeper understanding of their interactions and pain points
A/B testing: Howuku offers A/B testing capabilities that allow you to create and run experiments to test different variations of your website's elements
Pricing: While Howuku offers a free plan with limited features, the more comprehensive plans can be relatively expensive
Learning curve: Some users may find Howuku's interface and features a bit complex, especially if they are new to user behavior analytics tools

Best features

  • - Analyse website traffic

  • - Optimize your website

  • - Collect user feedback

  • - Automate engagement

  • - Customizable surveys

  • - Get real-time insight into your customers

  • - Track user behavior

  • - Abandoned cart recovery

Howuku pricing

Basic

$20 / month

Growth

$45 / month

Pro

$60 / month

Premium

$100 / month
50% off for 12 months (Save $600)
Get deal
logo maze

Description

Maze gives you the ability to test concepts. Your employees gain agility and innovation power, as they can validate the different stages of product design more efficiently. In the end, you get a quality product that takes full account of customer feedback.

Maze compared to Hotjar

Hotjar has more positive reviews than Maze: 97 vs 90

Hotjar is better at support than Maze: 4.5 vs 3.8

Hotjar is easier to use than Maze: 4.5 vs 4.3

Hotjar is more suitable for small businesses thanks to its good value for money than Maze: 4.5 vs 4.1

Hotjar has more functions than Maze: 79 vs 28

Best features

  • - Test at every stage of the product design process

  • - Simplify team collaboration

  • - Finding the right user testers made easy

  • - Integrate Maze into your current workflow

  • - Advanced data analysis

Maze pricing

Free

Organization

Contact sales

Professional

$99 / month
6 months free on the Professional plan (Save $450)
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logo datapills

Description

Datapills allows you to better understand the behavior of your users. Through numerous and relevant features, the platform helps you develop your business, increase your turnover and refine the user experience of your website.

Datapills compared to Hotjar

Hotjar is a better solution based on percentage of positive reviews than Datapills: 97 vs 92

Datapills is a better solution for customer support than Hotjar: 4.7 vs 4.5

Hotjar is more suitable for small businesses thanks to its good value for money than Datapills: 4.5 vs 4.3

Datapills is better at number of features than Hotjar: 92 vs 79

Best features

  • - Make informed business decisions with Custom Reports

  • - Track the performance of your key indicators

  • - Get straight to the point without frills

  • - Leverage powerful heat maps

  • - Ensure the security of customer data

  • - Optimize user engagement with Behavioral Analytics

  • - Stay on top of your SEO game with Keyword Analytics

Datapills pricing

Free

Startup

$25 / month

Growth

$50 / month
6 months free on the Startup plan (Save $144)
Get deal
logo pivony

Description

To analyze and better understand customer behavior, Pivony is a great ally. This online platform allows you to constantly monitor customer expectations in order to adapt your product and service offer. This way, you can manage your business more serenely and efficiently.

Pivony compared to Hotjar

Hotjar has better positive reviews compared to Pivony: 97 vs 85

Pivony is better at customer service than Hotjar: 4.6 vs 4.5

Hotjar is more suitable for small businesses thanks to its good value for money than Pivony: 4.5 vs 4.4

Hotjar is more versatile than Pivony: 79 vs 52

Best features

  • - Leverage your internal data

  • - Easily share insights across your organization

  • - Connect all relevant data sources

  • - Optimize your marketing efforts with targeted customer segmentation

  • - Maximize your analytics with AI-powered predictions

6 months free on the Basic plan (Save $510)
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