Jotform is an online form building software that emphasizes simplicity and efficiency. Its user-friendly interface and comprehensive features enable businesses and individuals to create and manage professional forms for various purposes, including data collection, surveys, and payment processing. Jotform streamlines the data collection process, saving time and effort while providing a seamless user experience. It's a valuable tool for enhancing productivity and improving audience engagement.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Jotform?
  • 04How Jotform compare to similar software?
  • 05Who is Jotform best for according to our reviewers?
  • 06Jotform Reviews

Pros from reviewers

  • Wide range of customization options: Jotform offers a vast selection of over 10,000 free, customizable templates, providing a range of form fields and payment integrations suitable for both beginners and advanced users

  • Efficient management and streamlining of processes: Jotform has revolutionized traditional methods of work by enabling accurate tracking of timings and collection of crucial information, significantly streamlining processes

  • Seamless integration options: Jotform offers a wide range of integration options that fulfill specific functionalities, enhancing the overall effectiveness and usability of the software

  • Flexibility in payment plans: Jotform offers the flexibility to choose between annual payments or monthly adjustments to the plan based on usage, with a flat fee structure that eliminates any percentage-based charges on registrations or transactions, aiding in effective budgeting

  • User-friendly and easy to set up: Jotform is highly user-friendly and customizable, with forms that can be set up in less than 20 minutes, making it suitable for quick and easy form creation.

Cons from reviewers

  • Cost can add up with numerous active forms: For users who require a large number of active forms, the cost of using Jotform can quickly increase, potentially making it less cost-effective

  • Lack of live support: While Jotform does offer support, it does not currently offer live support, which can make resolving issues more time-consuming

  • User interface can be tricky: Some users have reported finding the user interface a bit difficult to navigate, particularly when trying to locate certain features

  • Paid plans can be expensive: Particularly for users who require unlimited forms, the cost of Jotform's paid plans can be quite high, potentially making it less affordable for smaller businesses or individuals

  • Account access issues: Some users have reported being locked out of their accounts and unable to access their forms, even after updating their passwords. This not only affects the user, but also their clients who may be unable to access forms they need.

Main features

Starting Price

$39

/ month

Free Plan

No

Payment integrations

Customizable templates

Conditional logic

App integrations

Advanced security

What is Jotform?

Jotform is a user-friendly software that enables businesses to create online forms and collect data with ease. It features a drag-and-drop interface and extensive customization options, eliminating the need for coding or design skills. Jotform offers various form templates for different purposes and integrates with popular apps like PayPal, Dropbox, and Google Drive. Advanced features include conditional logic, form analytics, and electronic signatures. It also ensures data privacy and complies with GDPR regulations. Suitable for individuals, nonprofits, or corporations, Jotform streamlines data collection processes and enhances productivity.

Jotform and Typeform are both powerful online form builders, but they have distinct differences that cater to various user needs.


The primary difference between Jotform and Typeform lies in their approach to form creation and customization. Jotform offers a wide range of features and templates, allowing users to create highly customizable forms for a variety of purposes. With its drag-and-drop form builder, users can design forms with intricate logic and conditional branching, making it suitable for complex data collection needs. Additionally, Jotform provides advanced features like payment processing, integration with numerous third-party apps, and the ability to create online quizzes and surveys.


On the other hand, Typeform focuses on delivering a user-friendly and visually engaging form-building experience. Its interface is known for its sleek and interactive design, making it ideal for creating surveys, questionnaires, and feedback forms that capture user attention. Typeform...

logo jotform

Jotform

Seamless form creation.

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logo typeform

Typeform

Create beautiful forms and surveys that actually convert.

6 months free across all plans on Typeform

Save up to $534

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Who is Jotform best for according to our reviewers?

  • Caregivers: The platform is beneficial for caregivers as it offers efficient management and a wide range of customization options, aiding in effective budgeting and eliminating percentage-based charges on registrations or transactions

  • Beginners and Advanced Users: Jotform is suitable for both beginners and advanced users due to its vast selection of over 10,000 free, customizable templates, range of form fields, and payment integrations

  • Field Personnel: Jotform is perfect for field personnel as it enables data gathering even without access to a desktop, with the data being validated, securely stored, and automatically charted with Power BI integration

  • Business Teams: Jotform is ideal for business teams as it revolutionizes traditional work methods by enabling accurate tracking of timings and collection of crucial information from clients, significantly streamlining processes

  • Small Business Owners: Jotform is a must-have for small business owners due to its convenience, affordability, and ease of use, offering numerous features in the free version and providing a high level of customization.

  • Jotform Reviews

    4.4

    Jotform rating

    4.6

    Ease of use

    4.4

    Customer service

    4.5

    Value for money

    4.4

    Likelihood to recommend

    4.6

    Features

    12 Jotform Reviews

    4.4 (12 reviews)
    • Nicole Jones

      Streamlining Client Onboarding with JotForm: A Freelancer's Perspective

      As a freelancer, I use JotForm for client onboarding. It helps me gather all the necessary information in one place and keeps everything organized

      June 24, 2024

    • Eric Johnson

      Enhancing Small Business Success with JotForm's Customer Feedback Analytics

      As a small business owner, I use JotForm for customer feedback. The analytics feature helps me understand my customers better and improve our products and services

      June 18, 2024

    • Seraphina D

      JotForm: Anonymity Encourages Honest Employee Feedback

      As an HR professional, I use JotForm for employee feedback and surveys. The anonymity feature encourages honest feedback, which is invaluable for our company's growth

      June 8, 2024

    • Bruce

      JotForm Streamlines Event Registration Process

      As an event planner, JotForm has been instrumental in streamlining our registration process. The ability to embed forms directly into our website has increased our efficiency and improved user experience

      June 2, 2024

    • Christopher Rodriguez

      Essential for Realizing Our Business Objectives!

      I greatly value the conditional formatting, submission dashboard, and full customization options in Jotform, including color scheme, logo, and page length. I'm also thrilled about the variety of widgets available, even though some can be a bit perplexing and less intuitive than the rest of the form building process. I transitioned to Jotform from Google Forms due to its superior functionalities. The vendor responded to my feedback, showing gratitude and offering assistance through their Support Contact Form.

      May 25, 2024

    • Paul W

      Couldn't Be More Satisfied

      I find Jotform easy to use and it provides all the features I need and even more. It's a fantastic form-building tool!

      May 20, 2024

    • Sandra B

      Transforming Operations with JotForm: A Game-Changer for Form Building and Digital Signatures

      My experience with Jot Form has been transformative, completely revolutionizing how my team works. We've moved away from traditional pen-and-paper methods, thanks to Jot Form's efficient management. The use of forms has enabled us to accurately track timings and collect crucial information from our caregivers and clients, significantly streamlining our processes. The platform is perfect for registration forms and offers a wide range of customization options. Once I got the hang of the calculation widget, duplicating it for future forms became a breeze. I value the flexibility to choose between annual payments or monthly adjustments to our plan based on usage. The flat fee structure is a huge advantage, as it eliminates any percentage-based charges on registrations or transactions, aiding in effective budgeting. I'm extremely pleased with the software as it encompasses all the features I require. If I ever need a specific functionality, I've found that there's usually an integration option available to seamlessly fulfill those needs. This adaptability has significantly enhanced the overall effectiveness and usability of the software.

      May 11, 2024

    • Hester D

      JotForm: A Project Manager's Essential Tool for Data Collection and Management

      As a project manager, I find JotForm incredibly useful for collecting and managing data

      May 4, 2024

    • William D

      Customizable, Sleek Forms with Subpar Website

      I find Jotform highly customizable with numerous options suitable for most businesses. My clients seem to have an easy time using the forms I create. However, I initially found the user interface a bit tricky when trying to locate certain features. Despite this, I would recommend Jotform. However, I am currently experiencing issues as I am locked out of my account and unable to access my forms, which also affects my clients. Even after updating my password, the problem persists. I am also unable to post a question on the customer support page.

      April 27, 2024

    • William Miller

      Jotform: Top Value for Your Money

      I find Jotform easy to use and I appreciate the wide range of templates it offers. I also like the options it provides for adding instructions or information for customers after a form has been submitted. The ability to accept payments through various integrations and the Table feature are also beneficial. However, the cost can add up with the number of active forms I use, but I've learned to manage unused forms to free up space for new ones. I chose Jotform because it was simple to use and many of my peers were already using it. The vendor responded positively to my review, appreciating my feedback and offering support if needed.

      April 20, 2024

    • Esme D

      Efficient Workflow with Customizable Forms

      its intuitive interface and robust features make it a breeze to use. The ability to customize forms to suit our specific needs has greatly improved our workflow

      April 16, 2024

    • Raymond

      Give JotForm a Shot

      I really enjoy using Jotform due to its ease of setup and use, flexibility, tracking, and the ability to export data to an Excel file. I appreciate its conditional logic feature that guides the survey-taker. However, I rate it four stars because of a few suggestions for improvement. I recommend a Test Mode to prevent using up the monthly submission limit during testing. The preview function doesn't fully cover testing. Also, the monthly submission limits are unclear. I'm unsure if it's a rolling 3 days or a static month. I had 7 submissions left two weeks ago, and now I have 11 left, but my settings say submissions renew on a static date. If these issues are addressed, I would gladly give it a five-star rating.

      April 14, 2024