Microsoft Word is a popular word processing software developed by Microsoft, enabling users to create, edit, format, and print documents. Key features include spell and grammar check, text and font formatting, HTML and image support. As part of the Microsoft Office suite, it's accessible on various platforms.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Microsoft Word?
  • 04How Microsoft Word compare to similar software?
  • 05Who is Microsoft Word best for according to our reviewers?
  • 06Microsoft Word Reviews

Pros from reviewers

  • Accessible and affordable: The software is accessible to end-users, allowing households to get the product at cheaper rates, making it a cost-effective solution for document creation

  • Saves time: The software saves users a lot of time, which can be used on other business aspects, making it a highly efficient tool

  • Standard in most businesses: Microsoft Word is a standard software in most businesses, making it a vital tool for professional communication and document creation

  • High-quality document creation: Microsoft Word allows for the creation of high-quality documents quickly and accurately, thanks to built-in features like spell checker, templates, and the ability to add pictures and modify text

  • Collaborative features: Microsoft Word offers collaborative features via OneDrive, pre-made templates, and extensive features that help achieve the desired outcome, making it a versatile tool for various document creation needs.

Cons from reviewers

  • Buggy and Requires High-End System: Microsoft Word can be buggy at times and demands a high-end system for seamless operation. This can be a significant drawback for users with lower-end systems

  • Poor Customer Support: Many users have reported issues with Microsoft's customer support, describing it as inefficient and unhelpful, particularly when dealing with complex issues or account management

  • Limited Collaboration Features: Compared to competitors like Google Docs, Microsoft Word's collaboration features are often seen as lacking. This can be a significant disadvantage for teams that require real-time collaboration and document sharing.

  • Cluttered Ribbon Interface: Despite its extensive features, Microsoft Word's ribbon interface can be overwhelming and difficult to navigate, making it challenging to locate specific tools

  • High Price: Microsoft Word is often criticized for its high cost, which many users find excessive for the features it offers. This often leads users to resort to illegal copies or cheaper alternatives

Main features

Starting Price

N/A

Free Plan

No

Spelling and grammar check

Document templates

Text formatting

Collaboration features

Integration with other Microsoft products

What is Microsoft Word?

Microsoft Word is a popular word processing software developed by Microsoft, part of the Microsoft Office suite and available on various platforms. It offers a wide range of tools for creating, editing, and formatting text documents, supporting multiple file formats and allowing users to add visual elements. It also includes spell check, grammar check, and text styling features. Word also provides collaboration features for multiple users to work on a document simultaneously. It is widely used for personal, academic, and professional writing needs due to its user-friendly interface and advanced capabilities. Special promotions are available for Microsoft Word and similar software.

Who is Microsoft Word best for according to our reviewers?

  • Business Users: Professionals who use Microsoft Word for creating and managing documents, CVs, resumes, letters, handouts, educational tools, projects, and agreements

  • Students: Individuals who use Microsoft Word for school assignments and projects, benefiting from its built-in spell checker and the ability to save documents in different formats like PDF

  • Home Users: Individuals who use Microsoft Word for personal use, appreciating its user-friendly interface and the ability to create any type of document for any specific purpose

  • Dissatisfied Users: Individuals who have had negative experiences with Microsoft Word due to technical issues, high price, and poor customer service.

  • Writers: Professionals who use Microsoft Word for writing and editing documents, valuing its advanced features and the control panel that is well-organized and packed with options

  • Microsoft Word Reviews

    4.1

    Microsoft Word rating

    4.7

    Ease of use

    4.6

    Customer service

    4.6

    Value for money

    4.7

    Likelihood to recommend

    4.5

    Features

    13 Microsoft Word Reviews

    4.1 (13 reviews)
    • Timothy E

      If It's Not Broken, No Need for Repair

      I've been a long-time user of Microsoft Word, viewing it as an old friend. However, with the rise of Google Docs and Box, I feel Microsoft could improve its collaborative features. Despite its current success, I don't use it as much anymore.

      July 2, 2024

    • Theresa A

      Mastering Document Creation with Microsoft Word

      I believe Microsoft Word is the best global text editing tool with unique features, but I dislike the need to use Windows and buy a Microsoft 365 license. I switched from the free WPS Office to Microsoft Word, which requires a purchased license.

      June 22, 2024

    • Heather Brown

      Efficient Collaboration with Change Tracking and Commenting.

      As a project manager, the ability to track changes and leave comments has made collaboration with my team seamless and efficient

      June 17, 2024

    • Willie Williams

      An Adventure in Activating Microsoft Word: A Unique Experience

      The activation process for Microsoft Word is quite an adventure! It's a journey that takes its time, ensuring everything is set up perfectly. There might be a few communication hiccups along the way, but it's all part of the experience. I feel like Microsoft has given me a unique product, different from what I initially thought I was purchasing. It's a pleasant surprise! And let's face it, there are no real alternatives to Microsoft Office. It's in a league of its own and works in its own unique way. It's a one-of-a-kind experience!

      June 9, 2024

    • Bruce N

      Exploring AI's Potential in Enhancing Microsoft Word

      I'm really excited about the potential for Microsoft to harness the power of AI to enhance Word's capabilities and iron out any little quirks. It's thrilling to think about the possibilities!

      June 3, 2024

    • Judith Williams

      Switching Payment Plans on Microsoft Word: A Customer Service Experience

      I initially opted for a 12-month subscription of Microsoft Word, but then decided to switch to a monthly payment plan. To my surprise, within 24 hours of using the free trial, I was charged £79.99 for the yearly fee. I immediately reached out to customer service and was met with a representative who, despite some initial confusion, was eager to help me resolve my issue. He suggested I call back the next day to ensure my case was handled by the right department. I'm now in the process of getting my money back for the cancelled subscription. It's been a bit of a journey, but I appreciate the customer service's dedication to resolving my issue. I would recommend giving it a try, the software is fantastic and the customer service is committed to helping out!

      May 27, 2024

    • Jeremy Martinez

      Quality Experience, Steep Price Tag with Microsoft Word

      I've had a positive experience with Microsoft Word, finding it comfortable and user-friendly, particularly as a frequent user. It excels in design and user experience, but it can be quite heavy on computers and could be improved to run more smoothly. Although the design is good, it could be simplified for better usability. My main concern is the high price, which I find excessive. This high cost leads many people to resort to illegal copies as they cannot afford it. I'm personally dissatisfied with the price, as it's too steep. Furthermore, it doesn't come as a standalone product.

      May 18, 2024

    • Robert

      The Reliability of Auto-Save Feature for Writing Needs

      The auto-save feature has saved me from losing hours of work on numerous occasions, making it a reliable tool for my writing needs

      May 14, 2024

    • Rowena D

      Exploring and Mastering Microsoft Office: A Personal Journey

      I've been exploring the features of Microsoft Office and I must say, it's been quite an adventure! I've been diving deep into the sharing capabilities, spending a good 5 hours getting to know the ins and outs of it. Microsoft's team has been so involved, they even did a screen share with me! I've had the chance to interact with their customer service multiple times, and each time, they've been prompt to respond. They've been so efficient, they close the case quickly, allowing me to move on to exploring other features. One of the most exciting aspects has been trying to share my Microsoft 365 subscription. It's been a bit of a challenge, but I'm confident I'll master it soon. I've been reaching out to their service team for assistance and they've been very responsive. Overall, it's been a thrilling journey of discovery and learning with Microsoft Office. I'm looking forward to conquering the sharing feature and can't wait to see what else this software has in store for me!

      May 5, 2024

    • Andrew Jones

      Indispensable Asset in My Software Arsenal!

      I can't envision my professional life without Microsoft Word. I've been utilizing it for nearly four decades and it keeps getting better and more potent each day. I don't have many grievances about Microsoft Word, but if I had to choose one, it would be the ribbon interface. It's somewhat cluttered with tools and occasionally, it's challenging to locate what I need. I opted for Microsoft Word when I transitioned ecosystems from Google Workspace to Microsoft 365. I made the switch to Microsoft Word a long time ago, probably due to my teachers' choice in my first year of high school in the early 90s.

      April 29, 2024

    • Frances C

      The Value of Microsoft Word's Formatting Options for Professional Writing

      As a professional writer, I find Microsoft Word's extensive formatting options invaluable in creating well-structured documents

      April 23, 2024

    • Kelly Smith

      Exemplary Customer Service: A Review of Microsoft Word

      I always evaluate a company not just by their product, but by their customer service. In this regard, Microsoft truly shines! I wholeheartedly recommend purchasing this product. They have a unique feature where they can secure your key, ensuring its safety and preventing unauthorized use. Plus, they provide round-the-clock assistance. I've never felt more supported!

      April 14, 2024

    • Juan

      Microsoft Word - Powerful When Mastered

      I appreciate Microsoft Word for its collaborative features via OneDrive, its pre-made templates, and its extensive features that help achieve the desired outcome. I find its interface clean and easy to use, and its data recovery system effective. However, I find it quite pricey for what it offers. It can also be buggy at times and its advanced features, like creating a complex table, require using another service.

      April 13, 2024