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2 Best Alternatives to Zenduty in April 2024

Alternatives & Competitors to Zenduty

  1. 1. Slack
  2. 2. Freshservice
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Here are competitors or alternatives to Zenduty and other similar Application Monitoring software. You need to consider some important factors when choosing a tool like Zenduty for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Zenduty that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Zenduty. Discover sofware like Slack and Freshservice.

List of Alternatives to Zenduty

From Application Monitoring tools, we have selected the best alternatives to Zenduty based on reviews for each solution and similarities with Zenduty. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo slack

1. Slack
5.0 (3 reviews)
1 deal available

Collaboration Productivity Task Management

Description

Easily collaborate and organize your team's work with Slack; share information and organize your projects.

Slack compared to Zenduty

Slack has better positive reviews compared to Zenduty: 95 vs 85

Zenduty is better at customer service than Slack: 4.6 vs 4.5

Slack pricing plans are more competitive than Zenduty: 4.6 vs 4.4

Slack has more functions than Zenduty: 78 vs 36

Slack: Pros & Cons

Accessible anywhere: This software allows employees to connect from many different devices
Customized channels: The tool offers the ability to create public, private, shared or multi-space chat channels
Real-time collaboration: The Slack communication solution is perfect for increasing responsiveness
Limited storage: The storage capacity of files is limited
Read notifications: It is impossible to know if your correspondent has read a sent message
Very limited free plan: The trial price plan has limited functionality

Best features

  • - Channels

  • - Direct messaging

  • - File sharing

  • - Integrations

  • - Search and archiving

  • - Notifications and alerts

  • - Threads

  • - Video and voice calls

Slack pricing

Free

Enterprise Grid

Contact sales

Pro

$7 / user / month

Business+

$13 / user / month

Popular

25% off new plan purchases (Save $9,000)
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logo freshservice

2. Freshservice
4.3 (3 reviews)
1 deal available

IT Management Employee Engagement

Description

Freshservice's no-code, intuitive and intelligent solution, helps companies of all sizes be more efficient, effective and achieve a better ROI.

Freshservice compared to Zenduty

Freshservice has more positive reviews than Zenduty: 94 vs 85

Zenduty is better at support than Freshservice: 4.6 vs 4.5

Freshservice has more options than Zenduty: 132 vs 36

Freshservice: Pros & Cons

Ease of use: Freshservice is as easy to learn as it is to deploy
Free plan: The platform offers a free plan for small teams
Billing system: You can bill the service directly via the platform
Additional fees: The platform charge fees for database records
Analysis reports: Reports are of poor quality
Software integrations: Many integrations are missing

Best features

  • - Service desk IT

  • - ITSM software

  • - IT project management

  • - Self-service portal

  • - SLA management

  • - Gamification

  • - IT Asset Management

  • - Advanced reporting & analysis

Freshservice pricing

Starter

$15 / user / month

Growth

$41 / user / month

Pro

$78 / user / month

Enterprise

$99 / user / month
90% off the Pro plan for 1 year (Save $100,000)
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