Pros from reviewers
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Superior user-friendly interface: SAP Concur is praised for its intuitive and user-friendly interface, making it easy for users to navigate and perform tasks
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Seamless integration with ERP systems: The software integrates seamlessly with existing accounting ERP systems, allowing for real-time data transfer and efficient expense management
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Remote review and approval: SAP Concur allows for remote review and approval of expenses, resolving many issues related to distance and time
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Time and cost efficiency: Users have reported that SAP Concur helps to conserve time and energy, and cuts down on expenses, making it a cost-effective solution for businesses
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Customizable and robust features: SAP Concur offers a wide range of features, including expense tracking, custom workflows, and policy exception highlighting, which are often lacking in other commercial enterprise software.
Cons from reviewers
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Inconsistent development environment: Users have reported bugs in developer support and new APIs, with some new APIs not even working in sandbox environments. The product support team is also not quick to respond, and the API documentation is often found to be inadequate
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High cost: Despite its robust features and seamless integration with accounting ERP, SAP Concur is often criticized for its high cost, especially for small businesses. It would be beneficial if more affordable plans were offered
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User interface issues: While some users find SAP Concur user-friendly, others find the user interface mediocre and not intuitive. There have been calls for the interface to be simplified for better user experience
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Time-consuming online booking feature: Users have reported that the online booking feature can be time-consuming. When selecting flights and trying to book, another screen appears with alternative flights, which extends the process
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Increased workload: Some users have reported that implementing SAP Concur has actually increased their workload, with complaints from both end users and administrators. There have been instances where companies have considered reverting back to paper forms due to the complexity and time-consuming nature of the software.
Main features
Starting Price
Free Plan
Gain insights
Single sign on
Expense claims
Multi-language
Automate your expense management
Starting Price
N/A
Free Plan
No
Gain insights
Single sign on
Expense claims
Multi-language
Automate your expense management
What is SAP Concur?
How SAP Concur compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is SAP Concur best for according to our reviewers?
Small Businesses: Despite its cost, small businesses can benefit from SAP Concur due to its superior interface and cost/benefit analysis. It also offers specific add-ons to increase efficiency
Frequent Business Travelers: Frequent business travelers can benefit from SAP Concur's seamless integration with apps regularly used for business travel, like Lyft, Uber, and travel agency apps. However, the online booking feature can be time-consuming.
Consultants: SAP Concur is ideal for consultants who need to approve and align hundreds of expenses with their accounting. The software provides a user-friendly interface and seamless integration with accounting ERP
Large Enterprises: Large enterprises can utilize SAP Concur for its features typically lacking in other commercial enterprise software, especially in expense tracking and claims, and custom and approval workflows. However, the user interface may be mediocre and there may be bugs in the developer support and new APIs
Travel Managers: SAP Concur simplifies travel management activities, reducing the need for a large travel office. Most activities can be managed directly by the employees and the integration with the SAP ERP system allows real-time data sending to the Finance/Controlling office
SAP Concur Reviews
4.2
SAP Concur rating
4.0
Ease of use
4.0
Customer service
4.0
Value for money
4.0
Likelihood to recommend
4.2
Features
13 SAP Concur Reviews
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Christopher S
Experiencing Seamless Business Expense Management with SAP-Concur
The day we integrated SAP-Concur into our business expenses system was the best decision we've ever made. We've experienced nothing but solutions with them. Even the simplest expense submission is a breeze, almost every single time.
July 2, 2024
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Andrew A
Admiring Concur's Intelligent Audit Features
I value the expense management feature of SAP-Concur and its capability to integrate our company's policy list into audit rules and highlight policy exceptions. However, I desire more robust reporting and better integration with Intacct, without the need for third-party involvement such as Wipfli.
June 24, 2024
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Sarah
Highly Recommended: The Engaging and Comprehensive SAP Concur Software
This software appears to be meticulously designed to keep me engaged and presents challenges that they promptly address, albeit with a small fee. It feels like a cleverly packaged system that's sold to management as a comprehensive solution. I would strongly recommend using this service whenever possible!
June 18, 2024
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Harold J
Urgent Need for Enhanced Developer Support
SAP Concur offers many features that are typically lacking in other commercial enterprise software, especially in expense tracking and claims, and custom and approval workflows. However, I find the user interface mediocre, and there are often bugs in the developer support and new APIs. The product support team is not quick to respond and the API documentation is inadequate. The development environment is inconsistent, with some new APIs not even working in sandbox environments.
June 10, 2024
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Justin Miller
Embrace Excellence with SAP Concur: A True Game Changer
I am extremely pleased with SAP Concur. It's reliable, secure, and I strongly endorse it. It conserves time, energy, and cuts down expenses. I value the ongoing support I got from the help desk during the setup phase. The integration and initiation process was seamless. The software is current with automation, making it perfect for us. I have no grievances, it's excellent from all perspectives.
June 2, 2024
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Ellis
Maximizing Financial Viability with SAP Concur for Travel and Expense
I had the opportunity to implement SAP Concur for Travel and Expense and I must say, it's an absolutely fantastic solution! It's true that it requires a substantial number of travelers to truly maximize its financial viability, but once you've got that, it's a game-changer!
May 26, 2024
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Ann
Simplifying Business Travel with SAP Concur
As a frequent business traveler, I find SAP Concur's travel booking and management features incredibly convenient. It has simplified the process of submitting and tracking travel expenses
May 18, 2024
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Sophia G
Streamlined Expense Management with Mobile App
its comprehensive expense management features have significantly streamlined our processes. The mobile app is particularly useful for on-the-go expense tracking and reporting
May 11, 2024
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Maria N
Exploring the Comprehensive Features of SAP Concur
I've dedicated 8 hours to getting to know SAP Concur, even spending an hour with an accountant to really understand its features. It's fascinating to see how comprehensive this software is. I'm intrigued as to why my company would invest so much time in such a detailed system. If I need more than a basic tutorial for a software that requires a receipt, a date, a number, and a reason, then it's clear that this software is packed with features. I'm excited to explore it further!
May 7, 2024
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Anthony S
Efficient Expense Management with SAP Concur
My experience with SAP Concur has been excellent and I'm looking forward to using it for future projects. I required an app to approve hundreds of consultant expenses and align them with our accounting, and SAP Concur provided the perfect solution. I particularly appreciated the ability to review and approve remotely, which resolved 90% of our previous problems. It's one of the most user-friendly interfaces I've ever used and the integration with our accounting ERP was seamless. My only gripe with the app is its cost - a more affordable plan for small businesses would be ideal. I chose SAP Concur for its superior interface and it came out on top in our cost/benefit analysis. We switched to SAP Concur because we needed a specific add-on to increase our efficiency.
April 28, 2024
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Ralph N
SAP Concur: An Indispensable Tool for Financial Analysts
As a financial analyst, I find SAP Concur to be an indispensable tool in my daily operations
April 21, 2024
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Arthur D
Robust Security Measures and GDPR Compliance: SAP Concur Review
As an IT manager, I appreciate the robust security measures in place with SAP Concur. The software's compliance with GDPR and other data protection regulations gives us peace of mind
April 16, 2024
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Debra Rodriguez
High Praise for SAP Concur: A Game-Changer in Business Efficiency
I wish I could rate SAP Concur with a full ten stars! It's been a complete game-changer since we started using it three months ago. I've only received compliments from both end users and administrators. It has actually decreased our workload. We're even considering going completely paperless because it's that good. And let's not forget the unexpected savings!
April 14, 2024