Pros from reviewers
-
Quick video recording and response: Sendspark allows for swift video recording, making it an efficient tool for responding to client inquiries
-
User-friendly interface: The software is extremely easy to use, enabling users to start using it within minutes of installation
-
Cost-effective: Sendspark is a more affordable option compared to other similar software, making it a great choice for budget-conscious users
-
Easy collection of client testimonials: Sendspark simplifies the process of collecting client testimonials, making it a valuable tool for businesses
-
Superior user interface and customer-friendly design: Sendspark's user interface is intuitive and designed with the customer in mind, making it a pleasure to use.
Cons from reviewers
-
Lack of in-recording editing capabilities: Sendspark does not allow users to edit a screencast during recording, only permitting trimming at the ends. This can be inconvenient as it requires downloading and editing in another software if a mistake is found during recording
-
High cost for custom domain feature: Some users find the cost for the custom domain feature to be quite pricey
-
Limited options and settings: Some users find the options and settings in Sendspark to be a bit limited, including uncertainty about the presence of a recording timer for screen sharing
-
Lack of advanced video editing and personalization features: Despite its user-friendly interface, Sendspark lacks proper video editing, cutting, and transitioning capabilities. Personalizing the videos themselves can also be extremely difficult
-
Difficulty in setting up custom domain: Some users have reported difficulty in setting up the custom domain, which can be a crucial feature for businesses.
Main features
Starting Price
Free Plan
Make recordings effortlessly
Convince your customers
Connect to your customers through video
Benefit from numerous integrations
Get feedback with ease
Starting Price
$15
/ user / month
Free Plan
Yes
Make recordings effortlessly
Convince your customers
Connect to your customers through video
Benefit from numerous integrations
Get feedback with ease
What is Sendspark?
How Sendspark compare to similar software?
Product
Sendspark
4.0
Sendspark reviews
Price
$15
/ user / month
Free plan
Yes
Main features
Pros
Cons
Alternatives
Deal
Who is Sendspark best for according to our reviewers?
Customer Support Teams: These teams can leverage Sendspark for quick video recording responses to client inquiries, providing a more personalized and efficient customer service experience
Content Creators: Sendspark is ideal for content creators who regularly gather short videos for their platforms. The software's user-friendly interface and easy accessibility of stored media make it a valuable tool for these users
Sales and Marketing Professionals: Sendspark's superior user interface and customer-friendly design make it a perfect tool for sales and marketing professionals. They can easily send personalized videos to potential clients, enhancing their outreach efforts
Small Business Owners: Sendspark offers a cost-effective method for creating explainer videos and incorporating them into emails, making it a great tool for small business owners. The software's approachable support team is an added advantage
Tech-Savvy Users: Sendspark's feature-rich and intuitive interface allows tech-savvy users to form genuine connections with people. The ability to brand messages and create personalized thumbnails enhances the user experience.
Sendspark reviews
4.0
Sendspark rating
4.5
Ease of use
4.6
Customer service
4.4
Value for money
4.0
Likelihood to recommend
4.5
Features
4 Sendspark reviews
-
Wayne Rodriguez
Straightforward & User-Friendly: Sendspark Experience
I value Sendspark for its quick video recording response to client inquiries and its ability to collect client testimonials. The software is extremely user-friendly, enabling me to start using it within minutes. I also find it handy to ask for video reviews from clients with this tool. However, I wish it had the capability to edit a screencast during recording, not just trimming the ends. This would save me the trouble of downloading and editing it in another software if a mistake is found during recording. I switched to Sendspark because it's more cost-effective.
April 29, 2024
-
Shirley A
Sendspark Boosts Email Marketing Campaigns
I've been using Sendspark for a few months now and I must say, it has significantly improved my email marketing campaigns
April 23, 2024
-
Pamela Williams
An Unexpected Journey: My Experience with Sendspark
I'm thrilled to share my experience with Sendspark! Back in October 222, I decided to give this software a try and I was immediately impressed. They offered two paid plans at the time: a pro plan for $15/month and a white label plan for businesses at $49/user/month with a minimum of 5 users. As a solopreneur, I was keen on having a personalized experience without Sendspark's branding, so I reached out to the company's owner, Bethany. During our Zoom call, Bethany was incredibly accommodating and suggested that I sign up for the pro plan, which they would then upgrade. I was delighted by her prompt response and willingness to cater to my needs. I followed her instructions and signed up for the pro plan, eagerly awaiting the upgrade. Bethany assured me in a chat that they would handle everything, which was a huge relief. I was excited to start using Sendspark, but after a few days, I realized it wasn't quite what I needed. I attempted to cancel my plan, but I couldn't see any active subscription and no money had been charged from my card. I figured there must have been a minor glitch and decided to stop using the platform. Fast forward eight months, I received my annual credit card statement and noticed that I had been billed $15/month for Sendspark. This was a surprise, but I appreciated the fact that Sendspark had kept their word and upgraded my account as promised. It was a learning experience for me, and I'm grateful for the customer service I received from Sendspark. I would definitely recommend them to other solopreneurs looking for a personalized video messaging service!
April 15, 2024
-
Alice Brown
Unexpected Billing Issues and Learning Experience with Sendspark Trial
I recently had the opportunity to try out Sendspark's free trial and was unexpectedly upgraded to their highest tier plan. I was initially a bit confused as I didn't receive any detailed information or confirmation email about the service or cancellation policy on the day I opted in for the trial. However, I was promptly notified when the trial was nearing its end. In my quest to cancel the service, I found it a bit challenging to find the cancellation option within my Sendspark account. I was under the impression that it would automatically downgrade to a free version, but I still took the initiative to search for the cancellation procedure online and sent an email to legal & Bethany. To my surprise, I was charged $2 shortly after, which I initially thought was a mistake. I quickly reached out again to clarify that I had intended to cancel, but was charged another $2 a month later. I had initially provided a billing option for the free trial, and it seems there was a misunderstanding as they used this to charge me for two subscription payments at the highest tier. While this experience was a bit of a rollercoaster, I believe it was a learning curve for both myself and Sendspark. I have requested a refund and cancellation of the subscription, and I am confident that Sendspark will handle this situation professionally. Despite the confusion, I appreciate the potential of Sendspark's services and believe they can be a great asset to small businesses. I think it's crucial to have clear and straightforward procedures, and I'm sure Sendspark will take this feedback into account. I look forward to seeing how they improve their services in the future.
April 13, 2024