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2 Best Alternatives to Sprinklr in July 2024

Alternatives & Competitors to Sprinklr

1
Zendesk

6 months free
2
HubSpot

75% off for 1 year

Here are competitors or alternatives to Sprinklr and other similar Social Media software. You need to consider some important factors when choosing a tool like Sprinklr for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Sprinklr that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Sprinklr. Discover sofware like Zendesk and HubSpot.

List of Alternatives to Sprinklr

From Social Media tools, we have selected the best alternatives to Sprinklr based on reviews for each solution and similarities with Sprinklr. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

Display alternatives with deals only

1. Zendesk

Create a customer success support suite that is accessible and available to your customers at all times.

4.3 (14 reviews)

1 deal available | Redeemed by 884 members

Customer Experience Customer Support CRM

6 months free

Save up to $50,000

Zendesk allows you to be available on any channel, at any time, to rapidly answer your customers' requests and resolve any problems.

Zendesk compared to Sprinklr

Zendesk has more positive reviews than Sprinklr: 89 vs 83

Zendesk is better at support than Sprinklr: 4.3 vs 4.0

Zendesk is easy to use compared to Sprinklr: 4.3 vs 3.9

Sprinklr pricing plans are more competitive than Zendesk: 4.4 vs 4.2

Zendesk has more functions than Sprinklr: 182 vs 37

Why is Zendesk a good alternative to Sprinklr?

I believe Sprinklr is a good alternative to Zendesk due to its comprehensive customer experience management capabilities. Unlike Zendesk, which primarily focuses on customer service, Sprinklr provides a unified platform for all customer-facing functions - from marketing and advertising to research and commerce. This allows businesses to have a holistic view of their customers and deliver personalized experiences across all touchpoints.

Moreover, Sprinklr's AI-powered insights can help businesses understand their customers better and make data-driven decisions. It also offers robust social media management tools, which are crucial in today's digital age. While Zendesk excels in ticketing and customer support, Sprinklr's broader scope makes it a more versatile tool for managing customer experiences.

What are the differences between Zendesk and Sprinklr?

I have found that Sprinklr and Zendesk, while both being customer experience platforms, have some key differences. Sprinklr is a unified platform that provides social media management, advertising, research, care, and engagement tools. It's designed for large enterprises that need to manage their brand across multiple social media channels. It offers advanced features like AI and machine learning to analyze customer data.

On the other hand, Zendesk is more focused on customer service and support. It provides a suite of tools for ticketing, live chat, call center support, and knowledge base creation. Zendesk is suitable for businesses of all sizes and offers a more straightforward interface compared to Sprinklr. While it does offer some social media integration, it's not as comprehensive as Sprinklr.

So, the choice between Sprinklr and Zendesk would largely depend on your business needs and the level of social media integration required.

2. HubSpot

CRM, marketing automation & customer service software suite

4.3 (13 reviews)

2 deals available | Redeemed by 1269 members

Prospecting CRM Marketing Automation Content Marketing

75% off for 1 year

Save up to $7,000

The HubSpot suite makes it easy to manage your customer throughout their life cycle: web site visit, form completion, phone call and emails exchange, quote signing, support and upsell.

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2 Best Alternatives to Sprinklr in July 2024

Alternatives & Competitors to Sprinklr

List of Alternatives to Sprinklr

1. Zendesk

Anna Williams

Efficient for Managing Call Centers

2. HubSpot

Patricia M

HubSpot's SEO Tools: A Game-Changer for Content Optimization and Search Engine Rankings