Pros from reviewers
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Easy to use: WordPress.com is known for its user-friendly interface, making it easy for beginners to create and manage their websites
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High customizability: The platform offers high customizability, allowing users to tailor their websites to their specific needs and preferences
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Wide range of plugins: WordPress.com supports a wide range of third-party plugins, enhancing its functionality and improving the design of websites
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Excellent customer support: Many users have praised the customer support of WordPress.com, stating that they are available 24/7 and always do their best to assist
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Cost-effective: Compared to other platforms, WordPress.com is considered a cost-effective solution for creating and managing websites.
Cons from reviewers
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Lack of live support: WordPress.com does not offer live support, which can be a significant drawback for users who need immediate assistance. The only support available is through the community forum, which is not guaranteed as it's provided by random users
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Limited SEO features: The premium version of WordPress.com lacks SEO features. For instance, it shows the date in the article slug which can't be removed, and the Robot.txt disallows bingbots. These can't be changed unless users upgrade to the business plan, which is significantly more expensive
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Absence of specific error details: When a site crashes, WordPress.com does not provide specific error details, forcing users to examine each plugin individually, which can be time-consuming and frustrating
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High maintenance and security issues: The use of many plugins can cause the site to break with a simple PHP update, leading to more maintenance and costs. The platform is also frequently targeted, requiring constant security vigilance
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User-unfriendliness for beginners: WordPress.com can be complicated and time-consuming to understand, particularly for beginners or affiliates. This can make the platform less appealing for those who are new to website building or affiliate marketing.
Main features
Starting Price
Free Plan
Create a professional email
Automatic backups and updates
A quick and intuitive editor
Analyze and enhance your statistics
An always available support
Starting Price
$9
/ month
Free Plan
Yes
Create a professional email
Automatic backups and updates
A quick and intuitive editor
Analyze and enhance your statistics
An always available support
What is WordPress.com?
How WordPress.com compare to similar software?
Product
Price
$9
/ month
Free plan
Yes
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Webflow is built for designers, and site owners that don’t want to bother learning how to add plugins, and use every add-on that might help their site. It’s easier to use, but less customizable. By contrast, WordPress is better for site owners that want more control over their site UX, and functionality. You’ll spend some time getting used to the Gutenberg editor, and adding all the right plugins. But after learning how to use everything, you’ll be able to get more out of your WordPress site.
This difference is also clear in the built-in features of the tools. Webflow offers things like hosting, a proprietary page builder, and more. To get the same in WordPress, you’d need to use other services, and install several plugins.
This has an implicit effect on security too. You can expose your site to a lot of cyber threats if you’re just adding plugins without taking any step to secure them. While you can count on each plugin developer to take some security measures themselves, you’re...
WordPress.com
Create your website rapidly and easily, and start selling online in no time
Webflow
Create powerful websites, without having to code.
1 year free on a CMS site plan on Webflow
Save up to $348
Who is WordPress.com best for according to our reviewers?
Web Developers: This platform is suitable for web developers due to its high customizability and the ability to incorporate various plugins or even create their own. It enables the construction of websites without coding and the establishment of an ecommerce site in a few hours
Small Business Owners: WordPress.com is suitable for small businesses and DIY websites. It's easy to install and offers a wide range of plugins. However, the multitude of plugins can make the website hard to manage, with something breaking almost daily
Novice Users: WordPress.com has plenty of resources available for beginners, which helps to shorten the learning curve. However, it could be more user-friendly and less complicated to understand.
Web Designers: WordPress.com is highly recommended for web designers due to its seamless web design experience, adaptability, and user-friendly interface. It supports a wide range of third-party plugins, enhancing its functionality and improving designs
Bloggers: WordPress.com is mainly a blogging platform. It's excellent as a blog, but the multitude of plugins can make the website hard to manage. It's also frequently targeted, requiring constant security vigilance
WordPress.com Reviews
4.1
WordPress.com rating
4.5
Ease of use
4.7
Customer service
4.6
Value for money
4.3
Likelihood to recommend
4.5
Features
12 WordPress.com Reviews
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Judy Garcia
Impressive Affordability: WordPress.com Delivers Value and Rich Features
The affordability of WordPress.com packages is impressive. It provides value for money considering the rich features it offers
June 23, 2024
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Patrick Miller
Exploring the Unique SEO Features of WordPress.com Premium
I'm genuinely thrilled with the premium version of WordPress.com, especially because of its unique SEO features. It cleverly includes the date in the article slug, which adds a time context to my posts, and it's fascinating how the Robot.txt is set to disallow bingbots, ensuring a more Google-centric SEO approach. The best part is, these features are exclusive to the premium plan, but if I want to explore more, I can always upgrade to the business plan. It's a bit more of an investment, but considering the additional functionalities it offers, it's definitely worth it. Even though it might not have every single feature other platforms offer, it's got its own unique set of tools that make it stand out.
June 17, 2024
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Emily D
Working with WordPress for 4-6 Hours
I've been using WordPress for 4-6 months and their live chat support has been extremely helpful. They've resolved every issue I've had, including a recent account access problem. They're available 24/7 and always do their best to assist me. Even though my English isn't great, they still understand and listen to me. I'm very thankful for WordPress!
June 10, 2024
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Joyce Williams
Exceptional Customer Support and Regular Updates at WordPress.com
The customer support team at WordPress.com is exceptional, they are always ready to assist whenever I encounter any challenges. The regular updates and improvements on the platform keep it fresh and ahead of other website builders
June 2, 2024
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Remy D
Not Recommended.
The customer support for Wordpress-com is ineffective. Despite reporting a bug six times, I received no substantial assistance to resolve it. Even though I haven't updated my website in months, a client recently noticed that the design is disorganized. I find it unacceptable that I haven't received help to fix this problem, especially since it was caused by Wordpress itself.
May 27, 2024
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Madison Smith
Unlocking Web Development Potential with WordPress
As a Web Developer, I frequently use WordPress due to its high customizability and the ability to incorporate various plugins or even create my own. It enables me to construct websites without coding and establish an ecommerce site in a few hours. However, when the site crashes, WordPress doesn't provide specific error details, forcing me to examine each plugin individually.
May 21, 2024
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Sarah Jones
Effortless Website Creation with User-Friendly Interface and Abundant Themes
its user-friendly interface allows me to create stunning websites with ease. The vast array of themes and plugins available has made my job significantly easier
May 11, 2024
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Maria D
Proactive and Patient: A Review on WordPress.com
The assistance I received was extremely beneficial, practical, and completely resolved my issue. I want to express my gratitude to Neha S, Admin P, Ian, OmarFPG, Henry Cee, Zane, and Tobi for their continuous support. Each of them contributed to the resolution of my problem and guided me throughout the entire process, even as I was transitioning away from their service. I can't praise the team enough. They were all incredibly patient and action-driven throughout the entire process. They transformed what could have been a highly stressful and frustrating situation into one where I felt supported at every stage. It was an admirable customer support experience.
May 5, 2024
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Christian C
Unlocking Web Design Potential with WordPress
WordPress offers me a seamless web design experience and enables me to fulfill my clients' project expectations. It's an excellent CMS and I strongly recommend it to anyone interested in web design. It's the most adaptable and user-friendly CMS I've used, surpassing alternatives like Drupal. WordPress simplifies the web-building process and supports a wide range of third-party plugins, enhancing its functionality and improving my designs. There are plenty of resources available for beginners, which helps to shorten the learning curve. The flexibility I have when working on my projects with WordPress is unparalleled. However, a significant drawback is the absence of live support. The only support available is through the community forum, which is not guaranteed as it's provided by random users. I switched to WordPress from Drupal because, while Drupal is decent, it's not as easy to use and doesn't meet my needs.
April 28, 2024
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Juan
Versatility of WordPress.com for Web Development
As a professional web developer, I find WordPress.com to be an incredibly versatile platform
April 23, 2024
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Philip
Switching to WordPress.com: A Cost-Effective, Feature-Rich Website Platform
I've recently made the switch to WordPress.com and I'm thrilled with my decision! Initially, I was considering Ionos, but the cost was around $19. WordPress.com offered me a more budget-friendly alternative. I was able to transfer my domain for a mere $52, which was a pleasant surprise! What really impressed me was their unique creator plan. It's a comprehensive package that unlocks a plethora of features like plugins and themes. Yes, it's priced at $3, but considering the value it offers, I find it to be a worthwhile investment. One thing I appreciate about WordPress.com is their transparency. They don't automatically include all features in the basic plan, but they do offer them in their specialized plans. This allows me to choose exactly what I need and pay for what I use. What's more, I discovered that I could use my backed-up website files to restore my site, but this feature is part of the creator plan. It's a small price to pay for such convenience and peace of mind. I would highly recommend WordPress.com for anyone looking for a cost-effective, feature-rich platform for their website. It's a different experience from WordPress.org, but in my opinion, it's a more streamlined and user-friendly option.
April 16, 2024
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Danielle D
Common Thread in Positive Reviews: Most Users Only Experience with WordPress
In my view, WordPress is mainly a blogging platform and I don't recommend it for large corporate websites due to its numerous flaws. While using any of the DIY theme builders can result in a visually pleasing website, it can quickly turn into a maintenance, security, and SEO nightmare. The time spent fixing issues could be better utilized on a more reliable system. The use of many plugins can cause the site to break with a simple PHP update, leading to more maintenance and costs. I think WordPress is only suitable for small DIY websites or small businesses. It's easy to install and offers a wide range of plugins. Although it's excellent as a blog, the multitude of plugins can make the website hard to manage, with something breaking almost daily. The platform is also frequently targeted, requiring constant security vigilance. I don't advise it for a multi-website CMS. I only chose WordPress because it was a client's preference.
April 16, 2024