Pros from reviewers
-
Excellent customer service: WP Engine's customer service is praised for being prompt, patient, clear, and helpful. They are always available and every support representative has demonstrated complete knowledge in the subject
-
High level of expertise: WP Engine support staff are highly knowledgeable and capable of working through even complex multisite issues until they find a solution. They take full responsibility for any issues, instead of passing it onto others
-
Easy migration and upgrade process: Transferring Wordpress websites to WP Engine is described as quick, easy, and hassle-free. Upgrading to dedicated servers is also a smooth process
-
Reasonable pricing: Despite the high level of service provided, the prices for WP Engine are considered reasonable
-
Efficient problem-solving: WP Engine's support team is commended for their ability to quickly and efficiently solve problems, even those that may seem daunting to the customer, such as restoring deleted content or troubleshooting technical issues.
Cons from reviewers
-
Poor e-commerce performance: Despite being excellent for other types of websites, WP Engine's e-commerce hosting plan has been reported to have slow loading times, which can negatively impact the user experience and sales
-
High cost for e-commerce plan: The e-commerce hosting plan is considered expensive, especially given the reported performance issues. This can be a significant disadvantage for businesses operating on a tight budget
-
Inconsistent support experiences: While many users report excellent customer service, there have been instances where support representatives claimed that the site loaded fine on their end, despite customer complaints about slow loading times. This can lead to frustration and wasted time
-
Limited backup restoration: Although WP Engine offers backup services, there have been instances where users were unable to restore outdated backups. This can be problematic in case of accidental content deletion or other issues
-
Potential for lost content: There have been cases where users mistakenly deleted content from their website and were unable to restore it, even with the help of WP Engine's support. This can lead to significant losses, especially for non-profit organizations or small businesses that can't afford to spend much on resolving such issues.
Main features
Starting Price
Free Plan
Benefit from a fast WordPress host
Secure your website
Access to expert support team
Keep your plugins up to date
Build your website quickly and easily
Starting Price
$24
/ month
Free Plan
No
Benefit from a fast WordPress host
Secure your website
Access to expert support team
Keep your plugins up to date
Build your website quickly and easily
What is WP Engine?
How WP Engine compare to similar software?
Product
WP Engine
4.8
WP Engine reviews
Price
$24
/ month
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
WP Engine
vs
Bluehost
WP Engine and Bluehost, two prominent names in the web hosting industry, offer distinct features and services tailored to different website owners, influencing the choice between them. One notable difference between WP Engine and Bluehost lies in their focus and target clientele.
WP Engine is renowned for its managed WordPress hosting solutions, making it an ideal choice for businesses and individuals seeking optimized performance, robust security features, and expert support specifically tailored for WordPress websites. With its specialization in WordPress, WP Engine provides a level of performance and reliability that appeals to users with WordPress-powered sites, prioritizing seamless integration and top-notch performance within the WordPress ecosystem.
On the other hand, Bluehost caters to a broader spectrum of users with its user-friendly hosting plans and versatile hosting options. From shared hosting for beginners to VPS and dedicated hosting for more demanding websites,...
WP Engine
Ensure a faster and higly secured website
Bluehost
Empower your online presence
Who is WP Engine best for according to our reviewers?
Bloggers: Individuals who maintain a blog or personal website can greatly benefit from WP Engine's hosting services. The platform offers excellent customer service and support, ensuring that even those with limited technical knowledge can navigate and manage their sites effectively
Small Businesses: WP Engine is suitable for small businesses that require a reliable and efficient hosting service for their WordPress sites. The platform's 24/7 customer service and knowledgeable support staff can assist with any issues, ensuring minimal downtime and smooth operation
Non-profit Organizations: Non-profit organizations, particularly those with limited resources for dealing with technical issues, can benefit from WP Engine's customer-oriented approach. The platform's support staff are known to go above and beyond to assist users, potentially saving these organizations time and money
Web Developers: Professionals who develop and manage multiple WordPress sites can take advantage of WP Engine's dedicated servers and efficient site migration process. The platform's support staff are also adept at handling complex multisite issues, making it a reliable choice for developers
Content Creators: Individuals or businesses that create and publish content on WordPress sites can benefit from WP Engine's hosting services. The platform's excellent customer service and support can help them manage their sites effectively, ensuring that their content is always accessible to their audience.
WP Engine reviews
4.8
WP Engine rating
4.5
Ease of use
4.6
Customer service
4.4
Value for money
4.0
Likelihood to recommend
4.5
Features
4 WP Engine reviews
-
Jacob R
Effortless Website Management with Unmatched Speed and Reliability
the speed and reliability it offers are unparalleled. The user interface is intuitive and easy to navigate, making my website management tasks a breeze
April 30, 2024
-
Amy Davis
Superb 24/7 Support!
I am extremely satisfied with WP-Engine's 24/7 service. They are always available and every support representative I've interacted with has demonstrated complete knowledge in the subject.
April 23, 2024
-
Cheryl
WP Engine Impresses with Performance
I have been using WP Engine for a while now and I am thoroughly impressed with its performance
April 15, 2024
-
Paul
Excellent for all but e-commerce
WP-Engine is great for everything except e-commerce solutions. I've found their customer service for Wordpress to be the best I've ever experienced. However, when I built an e-commerce site on their plan, it took 45 seconds for my shop page to load. I migrated the same site to Shopify and it loaded in just 1 second, making it 45 times faster than WP Engine's E-Commerce hosting plan. I feel I wasted a lot of money on their e-commerce plan, especially as their support claimed it loaded fine for them. I had multiple customers complain about the site's lag, and I'm upset they charge so much for such a poor service. All my other non-e-commerce sites work fine with them. I lost a lot of money trying to make their platform work for e-commerce. I would recommend going with Shopify, as it's incredibly fast, which is crucial for e-commerce when a customer is ready to buy.
April 15, 2024