Pros from reviewers
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Visually pleasing interface: DoneDone's user interface is visually appealing, making it enjoyable to use and enhancing the overall user experience
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Enhanced communication: DoneDone facilitates easy communication between team members, making it easier to track issues, assign tasks, and update ticket status.
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Advanced task management: The software offers advanced task management features, making it easier to manage tasks and projects effectively
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Easy integration into workflow: DoneDone can be easily integrated into existing workflows, allowing users to create tasks and manage them efficiently
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Customization options: The software offers customized tagging and tables for personal Kanban boards, allowing users to tailor the software to their specific needs
Cons from reviewers
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Automatic assignment of incoming issues: In DoneDone, incoming issues are automatically assigned to a specific person. This can be problematic if that person is not available, as there is no feature to claim an incoming issue
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Lack of customer-centric approach: Despite its simple user interface and functional features, DoneDone has been criticized for its lack of a customer-centric approach. Some users have reported poor customer service experiences, including issues with redeeming codes and slow response times
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Difficulty in searching for past projects: Some users have found it challenging to search for past projects in DoneDone. This can make it difficult to reference previous work or track progress over time
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Limited notification features: While DoneDone is praised for its task management capabilities, some users have expressed a desire for more robust notification features, particularly for overdue tasks or tickets that have not been updated in a while
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Deceptive marketing and billing practices: Some users have reported feeling deceived by DoneDone's marketing and billing practices. This includes issues with promotional pricing, overcharging, and difficulties obtaining refunds.
Main features
Starting Price
Free Plan
Track tasks efficiently
Connect with your teams quickly
Deliver responsive customer service
Manage workflows optimally
Track performance with precision
Starting Price
$5
/ user / month
Free Plan
No
Track tasks efficiently
Connect with your teams quickly
Deliver responsive customer service
Manage workflows optimally
Track performance with precision
What is DoneDone?
How DoneDone compare to similar software?
Product
DoneDone
3.8
DoneDone reviews
Price
$5
/ user / month
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
Who is DoneDone best for according to our reviewers?
ADHD Patients: Individuals with untreated, chronic ADHD who need a tool to manage their condition. DoneDone's service, despite some negative reviews, has been found to be helpful, responsive, and empathetic
Task Management Enthusiasts: Individuals who value visually appealing interfaces and advanced task management features. DoneDone's easy integration into workflows, customized tagging, and personal Kanban boards make it a suitable choice
Organizations Seeking Customization: Companies that value customization options to fit their specific projects or organizational needs. DoneDone offers a cost-effective solution with functionality that doesn't require modifying project discussions to suit a standard project management tool
SaaS Product Teams: Teams that need to track issues in their SaaS products. DoneDone's user-friendly interface makes it easy to create, assign, and update tickets, making it ideal for internal bug fixing processes
Dissatisfied Customers: Individuals who have had negative experiences with DoneDone due to perceived deceptive marketing tactics, poor customer service, and communication. These users may find DoneDone unsuitable due to their experiences.
DoneDone reviews
3.8
DoneDone rating
4.6
Ease of use
4.4
Customer service
4.5
Value for money
4.2
Likelihood to recommend
4.2
Features
4 DoneDone reviews
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Isabella E
Lifesaver Software Review
I've been using Done for around 2 years and it's been a lifesaver for managing my untreated, chronic ADHD. Despite some negative reviews, my experience has been overwhelmingly positive. My provider, Jessica, has been incredibly helpful, responsive, and empathetic. She is very knowledgeable about ADHD and provides excellent support.
April 28, 2024
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Keith R
Impressive Customer Service: DoneDone's Support Team Shines
As someone who values good customer service, I've been impressed by DoneDone's support team. They're responsive, knowledgeable, and always willing to help
April 22, 2024
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Shirley S
An Unconventional Experience with DoneDone's Services and Promotions
I had an interesting experience with DoneDone. I decided to try their services in December, attracted by a $99 end-of-year promotion they were running. To my surprise, they charged me $2, but they also provided a virtual consultation, which was quite insightful. There was a brief period where my account was on hold for a week, but I took it as an opportunity to explore other features of the software. I had to reach out to them, and they got back to me within a reasonable time frame. They then texted me to say they couldn't assist me further and deactivated my account, which I took as a sign that they were prioritizing the quality of their services over quantity. When I emailed them about the overcharge, they responded after the new year and asked for proof of the promotion. I found this to be a fair request, as the promotion had already ended by then. I'm amazed at how such a company with such unique practices is still in operation. It's a testament to their resilience and commitment to their services.
April 16, 2024
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Charlotte Smith
Provider was Excellent, Service was Terrible
I rate my provider 5 stars for their good work, but the service from donedone is disappointing. They fail to relay my messages to the providers, causing delays in receiving important services. I've been a member for 8 months and it took 2 months to get a follow-up appointment. I've been trying to get a refill for my ADHD medication for the past 3 days, but my messages have been ignored. The service has been deteriorating and now I'm left without my medication. Despite paying high prices out of pocket, the level of service is unsatisfactory. I feel I would receive better help at a Medicaid free clinic. Waiting 3 days for my messages to be read is unacceptable. I'm very disappointed and advise others to consider other options. The company takes advantage of people with limited choices and charges high prices for poor service. It's also nearly impossible to reach anyone at the company outside the signup process. I found an Urgent Matters phone number that isn't even connected. The service is poor and not worth the high cost and stress. I strongly advise against signing up with them.
April 13, 2024