Slack is a digital workspace that facilitates team collaboration and organization. It allows users to share information, manage projects, and communicate in real-time through individual or group chats. Slack integrates with various other tools and services, enabling streamlined workflow. It also supports file sharing and has a search function for easy retrieval of past conversations or files. Slack's customizable notifications ensure you stay updated without being overwhelmed. Its goal is to increase productivity by reducing the need for emails and meetings, making team communication efficient and effective.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Slack?
  • 04How Slack compare to similar software?
  • 05Who is Slack best for according to our reviewers?
  • 06Slack Reviews

Pros from reviewers

  • Easy navigation and positive user experience: Slack is praised for its user-friendly interface, making it easy for users to navigate through the platform and enhancing their overall experience

  • Competitive pricing: Slack offers competitive pricing, making it an affordable choice for many businesses

  • Integration with other tools: Slack can be integrated with several other tools such as Outlook and Zoom, making it a versatile platform for various business needs

  • Excellent search feature: Slack's search feature is highly efficient, allowing users to easily find specific messages in long threads

  • Effective collaboration: Slack supports effective collaboration through features like business instant messaging, live chat, file sharing, and audio and video conferencing.

Cons from reviewers

  • Limited video conferencing capacity: Slack's limit on the number of users in a video conference can be problematic for larger organizations, potentially requiring additional tools or platforms for larger meetings

  • Overwhelming for some users: The continuous flow of notifications, particularly in active channels, can be overwhelming for some users, especially those who are new to the platform or not tech-savvy

  • Dependence on updates and uptime: Some users have reported difficulties in reading messages promptly when the app isn't updated or experiences downtime, which can disrupt workflow and communication.

  • Limited formatting options: While Slack allows for basic text formatting, it lacks rich text features found in similar apps, such as tables and inline images, which can be frustrating for users who need to compose more complex messages

  • Steep learning curve: While Slack is generally user-friendly, some users have reported a steep learning curve, particularly for those who are not tech-savvy or familiar with similar platforms

Main features

Starting Price

$7

/ user / month

Free Plan

Yes

File sharing

Notifications and alerts

Channels

Direct messaging

Integrations

What is Slack?

Slack is a collaboration platform that centralizes communication for businesses, particularly useful for startups and teams spread across multiple locations. It allows for the creation of different channels based on needs and projects, and enables easy sharing of documents and launching of video conferences. Slack ensures high-level security for business data, with certifications such as ISO 27001, SOC2, SOC3, and is GDPR compliant. The software can be integrated with over 2,200 services and platforms like Google Drive, Gmail, Twitter or Office 365 to optimize work processes. Trusted by companies like Deezer, Criteo, Airbnb, BlaBlaCar and M6, Slack also offers promotional offers through Secret to support business growth while saving money.

Teams and Slack have a lot of features that overlap. For example, both have robust messaging tools that features multimedia content, an advanced search engine, and an extensive archive of old messages. Both tools have some form of video calling, you can add guests to your workspaces in both, and they’re similarly priced.


A lot of organizations actually use them together - Slack for messaging, and Teams for video calling. They even have integrations with each other. And that’s the set-up we recommend too.


Slack is better at messaging thanks to its unlimited archive on any paid plan, and its more customizable interface. However, it doesn’t have any useful group calling features on the free plan, and it’s lacking even on paid plans.


Microsoft Teams does have some benefits over Slack in terms of messaging too. For example, you can create sub-channels in Teams, and you get support for 8 extra languages. But its biggest perk is video conferencing, which is much more advanced. Even in the...

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Slack

Enhance team communication and collaboration.

25% off new plan purchases on Slack

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Microsoft Teams

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Asana and Slack are distinctly different platforms, each tailored to serve specific organizational needs. Asana excels as a robust project management tool, while Slack is primarily designed for text messaging and video calls. While they do share some common features like file sharing, impressive integrations, and robust free plans, there are more differences than similarities between the two.


One notable distinction lies in their file-sharing capabilities. Slack allows users to upload larger files, with a cap of 1 GB, whereas Asana limits file sharing to a maximum of 100 MB. Additionally, Asana permits up to 15 users on cheaper plans, while Slack generously offers unlimited guest access to all channels.


It's worth mentioning that Slack does have the capability to manage tasks, albeit not its primary focus. Through integrations like Canvas, you can technically handle tasks within the platform. However, Asana remains the superior choice when it comes to dedicated task management.


Another...

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Slack

Enhance team communication and collaboration.

25% off new plan purchases on Slack

Save up to $9,000

Get Slack deal
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Asana

Project management platform

6 months free on the Advanced plan on Asana

Save up to $2,400

Get Asana deal

When considering Slack vs. Monday, several distinctions can aid in determining which platform aligns best with your team's needs. Firstly, the target audience varies between the two products. Slack caters to a wide range of businesses and teams across different industries, offering a flexible communication and collaboration platform suitable for teams of all sizes. In contrast, Monday is geared towards project management and workflow optimization, making it particularly attractive to teams seeking comprehensive tools for project planning and execution.


Another critical difference lies in their core functionalities. Slack prioritizes real-time messaging and file sharing, providing users with a seamless communication experience. With its extensive integration options and customizable channels, Slack excels in fostering collaboration among team members. Conversely, Monday emphasizes task management and project tracking, offering features like customizable workflows, task dependencies,...

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Slack

Enhance team communication and collaboration.

25% off new plan purchases on Slack

Save up to $9,000

Get Slack deal
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Monday

Easily manage all your projects and become more productive and efficient.

1 month free on Monday

Save up to $160

Get Monday deal

Who is Slack best for according to our reviewers?

  • Large Organizations: Slack is suitable for large organizations due to its ability to handle multiple users and provide a platform for team discussions. However, the limit on the number of users in a video conference can be a challenge

  • Individuals Collaborating with External Parties: Slack is great for individuals collaborating with external parties as it simplifies informal check-ins and makes it easy to create new groups. However, its always-on nature can sometimes be distracting

  • Tech-Savvy Users: Slack is highly reliable and functional, making it suitable for tech-savvy users. However, for new users who are not tech-savvy, the learning curve can be steep.

  • Remote Teams: Slack is ideal for remote teams as it allows users to stay connected through any device, be it a home computer, tablet, work computer, or phone. It also offers reliable notification alerts for meetings, but the lack of rich text features for messages can be frustrating

  • Mentors and Mentees: Slack is beneficial for mentors and mentees as it streamlines communication and information sharing. It also supports real-time messaging, enabling fast-paced discussions and immediate feedback. However, for newcomers, there might be a learning curve

  • Slack Reviews

    4.8

    Slack rating

    4.5

    Ease of use

    4.5

    Customer service

    4.6

    Value for money

    4.5

    Likelihood to recommend

    4.6

    Features

    12 Slack Reviews

    4.8 (12 reviews)
    • Alexander D

      Exceptional Customer Support: Enhancing the Slack Experience

      Lastly, Slack's customer support is top-notch. They are quick to respond and always ready to assist with any issues or queries. This level of service makes using their software a pleasure.

      June 25, 2024

    • Cordelia G

      Slack: Integral to My Workflow

      In summary, Slack greatly improves my workflow and saves me considerable time. I use it to interact with my colleagues and it's easy to use, requiring no special skills. It's user-friendly, has an Android app, and can be integrated with other software. I use Slack daily and have no complaints. It's an excellent product.

      June 15, 2024

    • Jacqueline M

      Slack: A Notch Above Teams

      I'm generally very pleased with Slack as it simplifies informal check-ins and makes it easy to create new groups, even with people outside my organization. However, I sometimes find its always-on nature distracting from deep work.

      June 10, 2024

    • Maria

      Delving into Slack's Capabilities and Tools

      I greatly appreciated using Slack as a mentor as it streamlined communication and information sharing with my mentees. It also simplified my interactions with individuals outside my country and province. The platform's feature of categorizing conversations into specific channels based on teams, projects, or topics kept discussions focused and readily available. It also supported real-time messaging, enabling fast-paced discussions and immediate feedback. However, for newcomers, fully grasping the platform's capabilities might involve a learning curve. The continuous flow of notifications, particularly in active channels, can occasionally be overwhelming.

      June 1, 2024

    • Marilyn Brown

      Excellent Platform for Engaging Remote Teams

      I strongly recommend Slack for its organizational capabilities and its role in keeping everyone engaged in the company's activities. In our company, all internal communication is managed via Slack, making it simple and organized to segregate all channels and responsibilities. However, some employees find it overwhelming, and others criticize the lack of tracking features. It's challenging to satisfy everyone! We transitioned to Slack due to its superior features and user-friendliness.

      May 27, 2024

    • Sophia G

      Never Miss a Beat with Slack's Notification System

      Slack's robust notification system ensures that I never miss any important updates or messages. It's a game-changer for staying on top of things

      May 19, 2024

    • Zoe Jones

      Slack: Advanced Texting for the Modern Business User

      I started using Slack because my client required it. I found it reduced my dependence on email, but I often felt frustrated when trying to compose a message without standard elements like tables and inline images. I appreciate being able to stay connected with users through any device I use, whether it's my home computer, tablet, work computer, or phone. I especially like getting notified of a new message on my phone, where I can read the message and then switch to my laptop to reply. I also value the feature that lets me add an email thread to a Slack Channel by simply CC'ing a unique Slack email address associated with each channel. However, my main issue with Slack is the extremely limited formatting options for messages. I can make a font bold and add links to files/images, but I miss the rich text features that many similar apps offer. It's also annoying to have to keep typing the user name(s) when responding to a message. I wish there were more options.

      May 14, 2024

    • Sandra

      Efficient Remote Management with Slack's Task Monitoring

      As a project manager, I appreciate the ability to monitor the progress of different tasks through Slack's user-friendly interface. It has made remote management much more efficient

      May 7, 2024

    • Dennis Smith

      Slack: Perfect for BIM & Real-Time Communication

      I appreciate Slack for its business instant messaging, live chat, and file sharing features. I especially enjoy its effective collaboration through audio and video conferencing. Now that it provides video conferencing tools, I have no complaints.

      April 29, 2024

    • Billy

      Improved Workflow with Seamless Integration

      its seamless integration with other software like Google Drive and Trello has significantly improved our workflow. The ability to create different channels for various projects keeps everything organized and accessible

      April 20, 2024

    • Susan Garcia

      Slack: The Ultimate Team Collaboration Tool

      I have found Slack to be an invaluable tool for team collaboration

      April 15, 2024

    • Ruth W

      IDEAL LINK BETWEEN FIRM AND EMPLOYEES

      I think Slack is the best collaboration tool of our generation because it's easy to navigate and offers a positive user experience. Its competitive pricing shows great potential. Slack offers several integrations, including Outlook and Zoom, among other essential plugins. As a messaging app, it works perfectly with a simple, precise interface. The search feature is excellent, allowing me to find specific messages in long threads easily. Sharing files is also straightforward, and the IRC style allows for separate conversation threads in team discussions. However, I find it inconvenient to have to return to the initial chat to send a message when screen-sharing with another team or individual. The limit on the number of users in a video conference is also problematic for large organizations like mine. I switched to Slack because the previous tool lacked reliable notification alerts for meetings.

      April 14, 2024