Pros from reviewers
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Ease of use: Zoho Assist is praised for its user-friendly interface, even for those with limited programming experience. It offers comprehensive tutorials on YouTube, making it easy for anyone to learn and use
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Free features: Zoho Assist provides many free features, including basic analytics, which are better than nothing. It also offers a free version of the software that allows users to manage their social media channels effectively
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Extensive trial period: Zoho Assist offers numerous opportunities to extend the trial period for premium features. This includes a 15-day trial period with full version access, allowing users to schedule posts beyond this period
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Effective social media management: Zoho Assist is found to be the best fit in the world of social media tools. It allows for quick and seamless social media post creation, scheduling future posts across multiple platforms, and makes collaboration in managing business easy.
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Low Code systems: Zoho Assist is part of the Zoho ONE Ecosystem, which is highly recommended for companies interested in working with Low Code systems. This makes it easier to build business apps and integrate them with other Zoho products
Cons from reviewers
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Poor customer support: Despite the overall positive experience with Zoho Assist, the customer support has been reported as lacking. Users have experienced long wait times for responses and lack of follow-up on reported issues
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Complexity in some areas: Some users have found certain aspects of Zoho Assist to be complex. While the overall functionality is simple to understand, there are areas that could be simplified for ease of use
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Lack of customization: Some users have expressed a desire for more customization options within Zoho Assist. This includes the ability to avoid unnecessary steps in the expense reporting process
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Limited features in free version: While Zoho Assist offers a free version, it has been criticized for its limited features. Users have expressed a desire for more comprehensive analytics and additional features such as a calendar view
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Slow response to changes and issues: As a fast-paced company, users have experienced occasional issues or changes with Zoho Assist. The response to these issues has been reported as slow, causing inconvenience to the users.
Main features
Starting Price
Free Plan
Reporting and analytics
Session recording
Unattended access
Easy remote support
Instant chat and file transfer
Starting Price
$10
/ user / month
Free Plan
Yes
Reporting and analytics
Session recording
Unattended access
Easy remote support
Instant chat and file transfer
What is Zoho Assist?
How Zoho Assist compare to similar software?
Product
Price
$10
/ user / month
Free plan
Yes
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Zoho Assist best for according to our reviewers?
Social Media Managers: These users appreciate Zoho Assist for its quick and seamless social media post creation. They particularly enjoy its scheduler and Zia, and find it to be the best fit in the world of social media tools
New Entrepreneurs: These are individuals who are just starting their businesses. They find Zoho Social incredibly helpful in scheduling future posts across multiple platforms, even with the free version
Freelancers: These are individuals who use Zoho Assist for invoicing clients. They find it easy and free to use, and while it can be slightly complex in some areas, they find it simple enough to understand its functionality.
Small Business Owners: These are individuals who manage small companies, typically with around 20 users. They find Zoho Assist useful for building business apps and integrating with other Zoho tools, despite having limited programming experience
Office Managers: These users find Zoho Assist to be the best expense app for office reports and cash handling. They appreciate the basic analytics offered by the free version, but would like more features, such as the calendar view
Zoho Assist Reviews
4.6
Zoho Assist rating
4.5
Ease of use
4.5
Customer service
4.6
Value for money
4.5
Likelihood to recommend
4.7
Features
13 Zoho Assist Reviews
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Mary
Zoho Assist: Streamlining IT Operations
Zoho Assist has been instrumental in my day-to-day operations as an IT professional. Its seamless integration with other Zoho products has significantly improved my workflow
July 1, 2024
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Julie
Simple and Cost-Free
I find Zoho-Assist easy and free to use. I utilize their invoicing tool for sending small bills to clients. Although it can be slightly complex in some areas, it's simple enough to understand its functionality. Considering it's free, I think it's excellent.
June 25, 2024
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Jesse Smith
The Standout Reporting Feature: Invaluable Insights for Performance Improvement
The reporting feature is another standout. It provides detailed session logs and analytics, which have proven invaluable in tracking and improving our performance
June 16, 2024
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Marilyn M
Zoho Social Experience Review
The free version of Zoho-Assist offers basic analytics, which, while not comprehensive, is better than nothing. I believe the free version should include more features, especially the calendar view, which I find extremely useful. I appreciate being able to write posts ahead of time and schedule them, but I strongly feel this feature should also be included in the free version.
June 10, 2024
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Robert C
Easiest Platform to Use: Zoho-Assist Review
I find Zoho-Assist to be the easiest platform to use for our social media channels. Initially, I was apprehensive about the learning curve, but after following Zoho's comprehensive tutorial on YouTube, I instantly felt confident using the platform. I believe if I can do it, anyone can!
June 3, 2024
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Joshua
Great App, Terrible Customer Service
The app is good, but the customer support is terrible. Whenever I try to chat with support, I get a message saying they missed me and will get back to me shortly, but shortly often means days. Once I report an error, they disappear until I send reminders. Some of my friends use Quickbooks and find it more customer-friendly. Zoho, you will lose customers if you don't provide any support.
May 28, 2024
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Sharon M
Zoho Assist: Boosting Productivity for Project Managers
As a project manager, I appreciate how Zoho Assist allows me to easily manage multiple remote sessions. This has greatly improved my team's productivity and efficiency
May 21, 2024
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James
ZohoSocial Provides Effortless Posting
I really appreciate Zohosocial for its quick and seamless social media post creation. I particularly enjoy its scheduler and Zia.
May 14, 2024
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Stellan D
Effortless Remote Support with User-Friendly Features
its user-friendly interface and robust features make it a breeze to use. The unattended access feature, for example, has been a lifesaver when providing support to clients in different time zones
May 6, 2024
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Joyce Smith
Excellent Free Features with Numerous Offers on Zoho-Assist
I find Zoho-Assist to be a great tool with many free features. It also offers numerous opportunities to extend the trial period for premium features. In my experience, it's the best fit I've found in the world of social media tools.
April 30, 2024
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Brian F
Exceptional Remote Support with Zoho Assist
I've been using Zoho Assist for a while now and I must say, it's an exceptional tool for remote support
April 21, 2024
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Eugene Brown
Exceptional Customer Support: Prompt and Helpful Assistance
The customer support is top-notch. Whenever I've had issues or questions, their team has been quick to respond and extremely helpful
April 14, 2024
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Roy R
It's Outstanding.
I've been using the Zoho ONE Ecosystem for over three years and it's brilliant. Despite having limited programming experience and little software development knowledge, I've managed to build several business apps on Zoho Creator, integrated with Zoho Workdrive. I've also used Flow, Zoho Mail, and Zoho Zeptomail. As a fast-paced company, there are occasional issues or changes, but Zoho is always there to assist and provide support. I highly recommend Zoho to any company interested in working with Low Code systems. I currently manage three small companies with around 2 users in total. My account manager checks in every few months and is always available via email to help sort things out.
April 13, 2024