General information about Customer.io
Create marketing campaigns, nurture prospects, onboard new customers, ask for feedback, and launch upsell and cross-sell campaigns. At each stage of the customer journey, send personalized and targeted communications in order to maintain a strong bond with your customers. With Customer.io, a powerful SaaS solution, you can automate every marketing, sales, and customer service process you need, making it easier for your employees to focus on tasks with the highest added value, starting with strategy.
Gone are the days of manually sending out emails, tracking customer interactions, and trying to keep up with the ever-changing demands of your audience. With Customer.io, you can build automated workflows that respond to customer behavior, ensuring that each interaction is timely and relevant. From welcome emails to post-purchase follow-ups, you can provide a seamless experience that keeps customers engaged and coming back for more.
Not only does Customer.io streamline your communication efforts, but it also helps you track and measure the success of your campaigns. With detailed analytics and reporting, you can see which strategies are resonating with your audience and adjust your approach accordingly. This data-driven approach allows you to make informed decisions and continually optimize your marketing efforts for maximum impact.
And with Secret, you have access to exclusive deals on the best SaaS solutions, like Customer.io, ensuring that you can grow your business while saving on costs. Don't miss out on the opportunity to take your marketing, sales, and customer service processes to the next level. Join Secret today and discover the power of automation and personalization in driving your business forward.
Secret's take about Customer.io
Are you tired of sending boring emails that end up in the trash? Enter Customer.io! 🙌
Customer.io is a software that allows you to create personalized and effective email campaigns to engage with your audience and grow your business 🚀The platform’s contact management allows you to send truly personalized communications, and at the right time too!
Customer.io can help you tailor your emails to match the needs of your target audience. With advanced segmentation and automation tools, you can deliver the right message at the right time 💡 Plus, you get great support and guidance from their team and community to help you create the best campaigns possible ✨ Give Customer.io a try and see how it can take your email campaigns to the next level.
Customer.io has 3 different pricing plans available for you to choose from and depending on the requirements of your startup. Get 12 months free on the Startup Basic plan with Secret and save up to $1,800 for your business! 💰
- More details about Customer.io's pricingsTop alternatives to Customer.io’s communication and automation software include Twilio, Mailivery, Freshsales Suite and SendGrid. Discover great offers for these types of tools and more on Secret to start saving! 🤩

Mary O'Brien
Customer Success Manager
12 months free for Startup Basic Plan
Unlock our Customer.io deal and access 12 months free for Startup Basic Plan, saving your startup up to $1800. Secret offers 280+ verified deals and discounts on top SaaS software and apps to help your small business save money and grow. Don't wait! Take advantage of our Customer.io promotional offer and coupon this September 2023.
Customer.io pricing
Premium
Contact sales
90 day onboarding program
Managed deliverability
HIPAA compliance
Enterprise
Contact sales
Managed infrastructure
Customer success manager
Quarterly success reviews
Enterprise technical support
Essentials
$100
/ month
Up to 5,000 profiles
Visual workflow builder
Segmentation
2 workspaces
Customer.io features
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Segment leads and customers
Break up your audience into relevant segments to send personalized messages to each lead and customer while enjoying the benefits of automation.
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Build automated workflows
The workflow editor has an optimized interface to help you launch automated scenarios in a few clicks.
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Reporting
Easily compare the performance of your various campaigns. Create personalized reports and views in your dashboard.
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Integration and API
A powerful API and numerous integrations to let your data securely flow through all your applications.
Customer.io: Pros & Cons
Pros
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Simplicity: It is easy to use and accessible to all employees
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Integration: This software can be quickly integrated with other platforms
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Evolution: It already offers many features (automation, customization, analysis tools) and new features are being developed
Cons
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Complexity: Access to some features is difficult to perceive
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Customer service: Support can sometimes be slow
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Missing features: Users have reported specific marketing services missing
Why is Customer.io better than other Email Marketing software?
Customer.io is a better solution based on percentage of positive reviews than SendGrid: 93 vs 84
Customer.io is a better solution for customer support than SendGrid: 4.6 vs 4.1
Customer.io is better at support than Twilio: 4.6 vs 4.1
Customer.io is easier to use than Twilio: 4.6 vs 4.1
Customer.io has more options than ActiveCampaign: 134 vs 91
Customer.io pricing plans are more competitive than CleverTap: 4.5 vs 4.2
Customer.io is better at number of features than CleverTap: 134 vs 81