General information about Freshsales Suite
Freshsales is a sales force automation platform. This CRM (Customer Relationship Management) helps your startup unify sales and marketing to significantly boost your business performance. By gaining a 360° view of the customer, you can better meet the expectations of your target audience.
Freshsales customer relations software supports you in prospecting. Using AI-based chatbots and personalized forms, use your website to generate leads and create business opportunities.
Once prospects have been identified, the SaaS solution enables you to bring up the best leads, communicate with them on their preferred channel and personalized the message to convince them.
What’s more, you act efficiently, because you can rely on Freddy AI analyses. By focusing on the most promising leads, you save time and boost your profitability. Once prospects have been converted into customers, you can also build loyalty with this software tool. Via automated sales campaigns and the many other features offered by the platform, you can achieve up-selling, increase customer value and develop long-term relationships.
The power of this CRM have enabled it to be adopted by leading brands such as Dyson, Klarna, Blue Nile and Dunzo.
With Secret and its discount offer, you’ll be able to save money and get a great deal for your startup.
90% off the Pro plan for 1 year
Unlock our Freshsales Suite deal and access 90% off the Pro plan for 1 year, saving you up to $100000 for your startup. There are over 410+ verified deals and discounts for you to save money on the best SaaS software and apps for your small business to grow. Don't waste time, take advantage of our promotions now thanks to our Freshsales Suite promo codes, coupons and credits valid in July 2024.
What is Freshsales Suite used for?
Freshsales is a powerful CRM tool that streamlines your startup's sales and marketing efforts. It offers a comprehensive view of your customers, enabling you to tailor your approach to meet their needs. For instance, you can use AI chatbots to engage with website visitors, turning them into potential leads. The software also prioritizes the most promising leads, allowing you to focus your resources effectively. Once a lead becomes a customer, Freshsales aids in fostering loyalty through automated sales campaigns. This tool is trusted by major brands like Dyson and Klarna, demonstrating its reliability and effectiveness. With Secret's discount offer, small businesses can access this robust platform at a reduced cost.Freshsales Suite pricing
Growth
$18
/ user / month
Contact, account, & deal management
Built in chat, email, & phone
AIpowered contact scoring
Up to 2,000 bot sessions/month
Pro
$47
/ user / month
Multiple Sales Pipelines
Timebased Workflows
AI powered Deal Insights & Next Best Action
Up to 3,000 Bot Sessions/Month
Enterprise
$83
/ user / month
Custom Modules
AI based Forecasting Insights
Audit Logs
Up to 5,000 Bot Sessions/Month
Freshsales Suite features
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Transaction management
Streamline deal tracking in your sales pipeline using AI. Focus your efforts on the highest potential deals.
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Mobile app
Take Freshsales Suite on the go with the mobile app, which enables you to do everything from your device including managing your deals, tracking emails & calls, and accessing reports and analytics.
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Sales forecasting
Utilize AI-based analytical forecasting and prediction to ensure you are making data-driven decisions that help you achieve your sales goals.
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Artificial intelligence
Automate your sales (lead generation and qualification, personalized interactions, etc.) with AI and Machine Learning
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Contact management
Contact data is unified and centralized for more personalized and contextualized communications that drive more engagement and conversions.
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Reporting & Analytics
Accurate reporting at the campaign, team, and sales level to understand and predict your performance and make the right data-driven decisions
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Sales campaigns & events tracking
Plan, track and execute all your sales campaigns and events with ease, and get real-time actionable insights on their performance.
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Automate sequences & workflows
Schedule communications (emails, SMS, calls) and create automated scenarios that trigger the right actions at the right time to support your prospects throughout the customer journey.
12 Freshsales Suite Reviews
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Harold D
Email Tracking and Reporting
it allows me to know when a client opens an email, helping me gauge their interest level. The reporting feature is another standout
June 23, 2024
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Diana
Exceptional Support and Game-Changing Email Tracking
they are always ready to assist and resolve any issues promptly. The email tracking feature has been a game-changer for me
June 15, 2024
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Nicole S
Challenges in Programming with Freshsales Suite
Programming against the FreshSales API is a nightmare. The documentation is either missing or incomplete, and reaching out to support is inconsistent and unhelpful. Despite its high cost, this CRM is of poor quality. Compared to other CRMs like Dynamics CRM, SalesForce, and Monday, this has been the biggest waste of time and money I've ever experienced.
June 11, 2024
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Theresa
Definitely steer clear unless
I strongly advise against using Freshsales Suite unless you're a SaaS company with a dedicated person to set up this overly complex CRM. The support team is the worst I've ever encountered, with few speaking clear English. They seem to take advantage of this, hoping people won't understand their irrelevant or uninformed suggestions. I urge you to avoid this product.
June 4, 2024
Freshsales Suite: Pros & Cons
Pros
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Integration: This CRM software can easily be linked with other Freshworks tools
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Simplicity: The tool is easy to use
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Features: Advanced services are offered, as well as ways to customize reports
Cons
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Pricing: The price can be high depending on your needs
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Support: Several users have commented on the slow and inefficient customer service
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Bugs: Technical problems were sometimes noticed
Why is Freshsales Suite better than other CRM software?
Freshsales Suite is more versatile than Pipedrive: 91 vs 62
Freshsales Suite is easier to set up than Customer.io: 4.5 vs 4.4
Freshsales Suite is better at customer support than noCRM: 4.7 vs 4.6
Freshsales Suite has more options than noCRM: 91 vs 62
Freshsales Suite is better at customer support than Close: 4.7 vs 4.5
Freshsales Suite is better at value for money than Close: 4.4 vs 4.3
Freshsales Suite has better positive reviews than Keap: 91 vs 78
Freshsales Suite is better at customer support than Keap: 4.7 vs 4.0
