Microsoft Teams is a collaborative platform that enhances team communication and organization. It integrates various tools such as chat, video calls, file sharing, task management, and third-party app integrations in one place. Teams enables real-time collaboration, improving productivity and streamlining workflows. It also provides a secure and reliable infrastructure, making it ideal for businesses of all sizes.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Microsoft Teams?
  • 04How Microsoft Teams compare to similar software?
  • 05Who is Microsoft Teams best for according to our reviewers?
  • 06Microsoft Teams Reviews

Pros from reviewers

  • Integration with Microsoft ecosystem: Microsoft Teams is fully integrated with Office and other Microsoft tools, making it a convenient choice for businesses already using these tools

  • High-quality video and screen sharing: The software offers superior screen control compared to competitors, high-quality video and screen sharing, and the ability to record videos and store them on the cloud

  • User-friendly: Microsoft Teams is easy to use and provides many options for employee privacy. It also offers a user-friendly app that lets users message each other, share files and documents, and even hold audio/calling conferences

  • Accessibility of third-party apps: Microsoft Teams allows for the easy accessibility of third-party apps within the platform, making it a versatile tool for various business needs.

  • Collaboration and communication: Microsoft Teams has transformed how businesses communicate, moving away from traditional email exchanges to instant messaging. It also allows for easy sharing of files and documents, enhancing productivity by improving communication and collaboration

Cons from reviewers

  • Malfunctioning features: Microsoft Teams has been reported to have various malfunctioning features that impede productivity, such as being slow and sometimes ceasing to function

  • Limited roles: The roles in Microsoft Teams are limited to presenters and attendees, either giving a person all the power for the meeting or none at all, which can be restrictive for some users

  • Persistent audio issues: Users have reported persistent audio issues that never seem to get resolved, even on new devices

  • Inefficient user interface: The user interface of Microsoft Teams has been criticized for being confusing and lacking clarity on its functionalities, with users having to log in frequently to perform any task

  • System resource usage: Microsoft Teams has been reported to use a lot of system resources and to be generally bloated for what it is, causing it to randomly log users out and crash.

Main features

Starting Price

N/A

Free Plan

No

Calendar integration

File sharing and collaboration

App integration

Chat and messaging

Video conferencing

What is Microsoft Teams?

Microsoft Teams is a state-of-the-art collaboration software designed to boost productivity and simplify communication within organizations. It's a SAAS solution with numerous powerful features that allow teams to work together smoothly, regardless of their geographical location. Teams has integrated chat, video conferencing, and file sharing capabilities for real-time collaboration, promoting teamwork and efficiency. It also integrates seamlessly with other Microsoft applications like Office 365 and SharePoint, providing a comprehensive solution for project management and document collaboration. Its user-friendly interface and easy scalability make it suitable for businesses of all sizes. Microsoft Teams is designed to transform the way teams work through effective collaboration.

Teams and Slack have a lot of features that overlap. For example, both have robust messaging tools that features multimedia content, an advanced search engine, and an extensive archive of old messages. Both tools have some form of video calling, you can add guests to your workspaces in both, and they’re similarly priced.


A lot of organizations actually use them together - Slack for messaging, and Teams for video calling. They even have integrations with each other. And that’s the set-up we recommend too.


Slack is better at messaging thanks to its unlimited archive on any paid plan, and its more customizable interface. However, it doesn’t have any useful group calling features on the free plan, and it’s lacking even on paid plans.


Microsoft Teams does have some benefits over Slack in terms of messaging too. For example, you can create sub-channels in Teams, and you get support for 8 extra languages. But its biggest perk is video conferencing, which is much more advanced. Even in the...

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Zoom and Teams have a lot of similarities, and pretty much the same capabilities for video conferencing. Both apps offer whiteboarding, screen, app and document sharing, breakout rooms, live chat, and more. If you need a professional app for video calls, you can’t go wrong with either option.


The biggest difference between the two platforms is in scope. Zoom is only focused on video calls, while Teams has a lot of features for complex team collaboration, including messaging. 


Besides this distinction, there are small differences between the platforms that will matter in niche cases.


For example, Teams has 20 extra minutes for calls on the free plan. If you’re on a tight budget, it’s probably the safer choice. It also has better capacity for view-only participants (up to 10,000), and much better support for international teams.


Cloud storage is also better on lower pricing plans from Teams. You get up to 10 GB of storage, while Zoom only offers 1GB. However, Zoom gives you unlimited...

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Who is Microsoft Teams best for according to our reviewers?

  • School Users: Despite occasional glitches and being more taxing on computers, Microsoft Teams is found useful for school purposes. It integrates whiteboard, forms, and has an inbuilt document viewer, aiding in organizing school operations

  • Business Users: Microsoft Teams is highly valued for its integration with numerous Microsoft tools, making it a powerful tool for business operations. It offers features such as organizing meetings, high-quality video and screen sharing, superior screen control, and the ability to record videos and store them on the cloud

  • Technical Teams: Microsoft Teams is appreciated for its ability to facilitate global collaboration with consultants and vendors, execute projects remotely, and share documents for end-user testing feedback. However, managing multiple teams can be challenging

  • New Users: Microsoft Teams is user-friendly and offers many options for employee privacy. However, newcomers to collaboration tools may experience a learning curve and need time to get acquainted with all the features and functionalities

  • Dissatisfied Users: Some users find Microsoft Teams subpar due to various malfunctioning features that impede productivity. It's slow, sometimes ceases to function, and underperforms in non-Windows environments. It also has persistent audio issues and is reported to be confusing and frustrating to use.

  • Microsoft Teams Reviews

    4.0

    Microsoft Teams rating

    4.5

    Ease of use

    4.0

    Customer service

    4.4

    Value for money

    4.2

    Likelihood to recommend

    4.4

    Features

    12 Microsoft Teams Reviews

    4.0 (12 reviews)
    • Alexis G

      Highly Beneficial Tool

      I strongly endorse Microsoft Teams for its appealing interface and simple setup. The learning process is fast, but it's quite pricey and some might find it more challenging to use than regular email services.

      June 24, 2024

    • Brenda Davis

      Untrustworthy.

      I believe Microsoft Teams is the worst chat/video call application I've ever used. It's even worse than Skype. Messages often don't send for hours and arrive in the wrong order. Video calls frequently crash without reason. Some messages only appear on the browser application, not on the web app, and the two don't sync, even though I'm using the same account. I'd recommend using Google Meet, Zoom, or Slack instead.

      June 18, 2024

    • Bryan A

      Teams Couldn't Access My Camera

      I had a terrible experience with Microsoft Teams as it couldn't access my camera during a crucial virtual meeting. I later discovered that this was due to my webcam app being open simultaneously, which is never a problem with Zoom. Teams should have indicated that the camera was in use by another application, allowing me to fix the issue before or during the meeting.

      June 10, 2024

    • Dennis C

      Convenient Connectivity: Microsoft Teams Mobile App Review

      The mobile app of Microsoft Teams is incredibly convenient. It allows me to stay connected with my team and access important documents on the go

      June 2, 2024

    • Steven

      Exploring Microsoft Teams: A Personal Experience with Support and Security Features

      I had an interesting experience with the Microsoft Teams support team. They were prompt in addressing my issue, even marking it as resolved within a few days. I was impressed by their efficiency, although I must admit, I missed their emails initially as I wasn't checking my Outlook. When I finally got around to replying, I discovered a unique feature of their system - it doesn't allow sending messages outside of my organization. This is a great security measure, especially since I use a Microsoft school account. I had a bit of a hiccup where I lost some important photos that weren't backed up, along with six months' worth of messages. But this incident taught me the importance of regular backups. It's a lesson well learned and I appreciate Microsoft Teams for indirectly leading me to it. Overall, it's been a learning curve and I'm excited to continue using this software!

      May 28, 2024

    • Calliope

      Exploring the Pros and Cons of Microsoft Teams

      Overall, I like using Microsoft Teams. It's easy to use and integrates well with my company's technology. I particularly enjoy the high contrast mode, especially the colors. However, I'm not a fan of the occasional bugs that interfere with my communication with my team.

      May 21, 2024

    • Stephen A

      Microsoft Teams: A Mixed Bag for Productivity

      I find Microsoft Teams to be subpar due to various malfunctioning features that impede productivity. Although it's integrated with Office and the Microsoft ecosystem, it's slow and sometimes ceases to function, which is counterproductive. It also underperforms in non-Windows environments.

      May 11, 2024

    • Joseph

      Microsoft Teams: A Great Tool for Collaboration

      I have found Microsoft Teams to be an excellent tool for collaborative work

      May 4, 2024

    • Kassia

      Appreciating the Efficiency of Microsoft Teams for Meetings

      I find Microsoft Teams incredibly handy for meetings! It's so proactive that it automatically starts running on my laptop, ensuring I'm always ready for any impromptu meetings. It's so dedicated to keeping me connected that it takes a moment to close, making sure I don't miss out on any important updates. I'm really hoping they keep this app around!

      April 30, 2024

    • Steven Martinez

      Transforming Communication with Microsoft Teams

      Microsoft Teams has transformed the way our team communicates. The chat feature allows for quick, real-time communication, reducing the need for lengthy email threads

      April 21, 2024

    • Ryan Davis

      Exploring the Versatile and Secure Interface of Microsoft Teams

      I absolutely love the interface of Microsoft Teams! It's so secure that it requires me to log in every time I perform a task, ensuring my data is always protected. The app opens up a variety of pages, offering a plethora of options and functionalities. I appreciate the fact that it allows me to install numerous apps to open different types of documents, making it a versatile tool for all my needs. The app has a multitude of buttons leading to various places, making it an exciting exploration each time. Sometimes, buttons even change places, keeping the interface fresh and dynamic. It feels thoughtfully constructed and seems like a swift response to the growing demand for virtual communication platforms, giving tough competition to Zoom.

      April 16, 2024

    • Sandra

      Say Goodbye to Endless Email Threads with Microsoft Teams!

      Teams has completely transformed how we communicate in our business. We've moved away from traditional email exchanges and now use Teams for instant messaging. We no longer have to attach files to emails, but can share them quickly and easily through Teams, significantly improving productivity by enhancing communication and collaboration. Teams is a user-friendly app that lets us message each other, share files and documents, and even hold audio/calling conferences. This is especially helpful for remote meetings or when we're out of the office. The mobile app lets us chat with colleagues when we're away from our desks. We can also view our departmental teams within the app, message team members, share files, and use other Microsoft-specific apps like Planner or SharePoint. Teams also integrates with our Outlook calendar for meeting scheduling. As administrators, we find it easy to deploy and maintain Teams using GPOs, and the app self-updates on startup. However, Teams does install separately for each user.

      April 14, 2024