Tableau is a leading data visualization and business intelligence software that empowers users to effectively analyze and comprehend their data. It simplifies raw data into an understandable format, enabling better decision-making. The software offers interactive dashboards, real-time updates, and data blending features. Tableau's intuitive interface allows even non-technical users to create customized dashboards. It's a valuable tool for businesses seeking to transform complex data into actionable insights.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Tableau?
  • 04How Tableau compare to similar software?
  • 05Who is Tableau best for according to our reviewers?
  • 06Tableau Reviews

Pros from reviewers

  • Ease of use: Tableau operates with a simple drag and drop interface, similar to an Excel pivot table, making it user-friendly and easy to navigate

  • Data visualization capabilities: Tableau provides excellent data visualization capabilities, allowing users to create charts, graphics, and dashboards to track performance against goals and year-over-year progress

  • Compatibility with main data files: Tableau is compatible with main data files such as text crv, xls, and Google sheet documents, making it easy to upload and prepare data visualizations

  • Free version available: Tableau offers a free version with the main functionalities, making it a cost-effective solution for small businesses

  • Supportive community: Tableau has a supportive community and forums that help users improve, learn, and develop great visualizations.

Cons from reviewers

  • Slow loading times: Users have reported that Tableau can be slow to load reports, particularly when results are urgently needed. This could be due to the volume of data being processed

  • Costly for small businesses: While Tableau offers a free version, the cost of upgrading to a paid version can be a barrier for small businesses. Additionally, some users have reported aggressive and impersonal sales tactics

  • High learning curve: Despite its user-friendly interface, Tableau has a steep learning curve. It requires time and practice to understand how to set up worksheets and create complex dashboards

  • Poor customer service: Many users have complained about Tableau's customer service, with issues ranging from unresolved tickets to slow response times and aggressive sales tactics

  • Decline in quality and support since Salesforce acquisition: Users have reported a decline in the quality of Tableau's products and support since it was acquired by Salesforce. This includes increased response times, dissatisfaction among employees, and a drop in the overall service level.

Main features

Starting Price

N/A

Free Plan

No

Text analysis

Data integration

Real-time collaboration

Advanced analytics

Ad hoc analysis

What is Tableau?

Tableau is a state-of-the-art data visualization and analytics software that enables businesses to extract valuable insights from their data. Its intuitive interface and advanced features allow users to easily create interactive dashboards, reports, and charts that provide crucial information for decision-making. Tableau's drag-and-drop functionality makes it accessible to everyone in an organization, from data analysts to executives. It can connect to various data sources for comprehensive data analysis. Many leading organizations use Tableau for data-driven decision-making, enhancing productivity and fostering innovation. Tableau also offers exclusive SaaS deals on Secret's marketplace, making it more affordable for businesses of all sizes to leverage data-driven insights.

Who is Tableau best for according to our reviewers?

  • Experienced Team Members: These users can leverage Tableau's excellent visualization capabilities to track performance against goals and progress year-over-year. They can also update the data source with the latest information each time they open the dashboard

  • Dissatisfied Customers: These users have had negative experiences with Tableau, often citing poor customer service, aggressive sales tactics, and a decline in product and support quality since the Salesforce acquisition.

  • Small Business Owners: These individuals can benefit from Tableau's free version with main functionalities, allowing them to create data visualizations, charts, graphics, and dashboards with ease

  • Students: Particularly those studying fields like Actuarial Modelling, can use Tableau for learning purposes in a classroom setting. It offers a user-friendly experience and allows for data analysis on the go with mobile access

  • Business Intelligence Professionals: These users can utilize Tableau's dynamic features for deeply analyzing market data, understanding trends, visualizing and predicting business trajectories, and mitigating risks

  • Tableau Reviews

    4.3

    Tableau rating

    4.0

    Ease of use

    4.0

    Customer service

    4.2

    Value for money

    4.2

    Likelihood to recommend

    4.5

    Features

    12 Tableau Reviews

    4.3 (12 reviews)
    • Walter E

      Exploring the Versatility and User Experience of Tableau Software

      Overall, I value the customization of reports and diverse data visualization options in Tableau. I appreciate the robust online community in the Tableau help forum. I like the functionality of the Tableau Online version, even though some features are exclusive to the desktop version. However, the positioning of certain features varies between the desktop and online versions, which can be slightly confusing.

      June 24, 2024

    • Ethan A

      Tableau: A Financial Analyst's Indispensable Tool

      As a financial analyst, I rely heavily on Tableau for generating insightful reports. The data blending feature is particularly useful when working with multiple data sources

      June 18, 2024

    • Otis D

      Tableau Simplifies Data Interpretation in Research

      I've been using Tableau in my research work and it has greatly simplified the process of data interpretation. The ability to create custom calculations is particularly beneficial

      June 11, 2024

    • Clive G

      Quality Tool, Requires Significant Learning Investment

      Overall, I consider Tableau a solid BI tool with outstanding visualization capabilities. I use it less frequently now, opting for simpler tools for my daily tasks. It provides numerous tools and features that can be tailored for the necessary visualization. Many complex visualizations are supported right away. However, the learning curve is quite steep. I had to invest a considerable amount of time to learn how to use Tableau effectively due to its high level of configuration.

      June 4, 2024

    • Cynthia Martinez

      Harsh Unfriendly Experience

      I had a negative, aggressive experience with Tableau. I used to be a big supporter of this software as a data consultant, recommending it to my clients. However, their unreasonable behavior during a client's renewal, including threats of debt collectors, has changed my opinion. I will now advise everyone to avoid them. This short-sighted move over a single license renewal has cost them a client and my endorsement. Stay away!

      May 25, 2024

    • Judith Jones

      An Enthusiastic Review of Tableau: A Worthwhile Investment

      I absolutely adore Tableau! It's such a fantastic tool. The fact that it's a subsidiary of Salesforce is actually quite impressive. Given the cost of the Tableau license, it's clear that it's a premium product. I must say, it's quite an investment worth making!

      May 19, 2024

    • Bobby J

      Clear Visibility Across Multiple Objectives!

      I love Tableau's capabilities, but I wish it was easier for me to use. I often depend on my more experienced team members to create anything new. Its excellent visualization capabilities allow me to see how I'm performing against this year's goals on multiple objectives and our year-over-year progress, without having to handle the raw data myself. I value that Tableau can update the data source with the latest information each time I open the dashboard. However, it takes time and a lot of practice to understand how to set up the worksheets to answer my questions. The dashboards are even more complex.

      May 11, 2024

    • Frances W

      The Power of Tableau for Data Analysis

      As a data analyst, I find Tableau incredibly useful. It allows me to create comprehensive reports with ease and efficiency. The drag-and-drop feature is a game-changer

      May 7, 2024

    • Aaron M

      My Tableau Experience in Conjunction with Salesforce

      My experience with Tableau, in conjunction with Salesforce, has been somewhat mixed. I appreciate its user-friendly interface and the variety of visualization options it offers, which make diving deep into data and discovering insights a breeze. However, the cost can be a barrier for those with smaller budgets, and data preparation can be challenging. Additionally, some custom data connectors may be necessary. I have written a comprehensive review of the Tableau app, including guidance and conclusions, on SFApps.info, where I am an author. This could be useful for anyone who is unsure.

      April 30, 2024

    • Beverly Rodriguez

      Top-tier Visualization Tool: Tableau

      I am really impressed with how Tableau operates. It's as simple as dragging and dropping fields in an Excel pivot table. Additionally, Tableau prevents me from creating incorrect charts. I appreciate how easy it is to upload and prepare data visualizations, charts, graphics, and dashboards. It's compatible with main data files like text crv, xls, and Google sheet documents. They offer a free version with the main functionalities, which is perfect for a small business like mine. If I need to upgrade to a paid version, the process is straightforward. I find their forums and community very supportive, helping me improve, learn, and develop great visualizations. Like any other solution, it requires some investigation and learning to understand how it works and how to prepare robust presentations in Tableau. Some older versions don't allow rollbacks. There are some sharing and analytic challenges, and I hope they develop additional features. I chose Tableau because once I started working with it, I wouldn't switch to another.

      April 22, 2024

    • Richard

      Tableau: An Exceptional Tool for Data Visualization

      I've been using Tableau for a few years now and I must say, it's an exceptional tool for data visualization. The ease of creating interactive dashboards has greatly improved my presentations

      April 14, 2024

    • Johnny Davis

      Highly Recommended: Tableau for Small Business Success

      I would highly recommend considering Tableau for your business needs! As a small business owner, I found their service and support to be incredibly valuable. They seemed to be genuinely interested in helping my business grow and succeed. Their sales approach was assertive and professional, ensuring I was aware of all the benefits and features that could be leveraged for my business. It felt like a personalized experience tailored to my specific needs!

      April 13, 2024