Pros from reviewers
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Ease of Use: Venmo is incredibly user-friendly, with intuitive features such as QR code scanning and simple options to request or send payments, making it essential for transactions with others
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Reliable Vendor Access to Credit Card Payments: Venmo provides a reliable way for vendors to access credit card payments, with reasonable fees
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Excellent Customer Support: Venmo has a reputation for excellent customer support, ready to assist with any issues that may arise
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Convenient for Splitting Bills and Expenses: Venmo is particularly convenient for splitting bills and expenses, providing various options that ease transactions and maintain transparency among friends about transaction history.
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Popularity Among Younger Generation: Venmo is widely used among younger people, making it a popular choice for transactions within this demographic
Cons from reviewers
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Lack of privacy: Venmo's social aspect can be off-putting for some users who do not wish to share their transaction details with others
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Account freezing issues: Users have reported instances of their accounts being frozen without clear reasons, causing inconvenience and frustration
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Limited customer service: Some users have found Venmo's customer service to be lacking, with slow response times and difficulty in resolving issues
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Difficulty in setting up multiple business accounts: Venmo does not allow users to open more than one business account, which can be problematic for those running multiple businesses
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High fees for certain transactions: Some users have reported that Venmo charges higher fees compared to other payment platforms, particularly for transactions involving cryptocurrencies.
Main features
Starting Price
Free Plan
Instant transfer
Split the bill
Pay with Venmo
Venmo card
Secure data storage
Starting Price
N/A
Free Plan
No
Instant transfer
Split the bill
Pay with Venmo
Venmo card
Secure data storage
What is Venmo?
How Venmo compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Venmo best for according to our reviewers?
Younger Users: This group finds Venmo easy to use for transactions with friends, such as splitting bills or paying for simple things. They appreciate the user-friendly features, including the QR code scan and options to request or send payments
Older Users: This group values Venmo for its security, efficiency, and speed. They appreciate the ability to use it anytime, irrespective of bank or business hours, but may find it challenging to locate new contacts
Vendors: This group uses Venmo as a reliable way to access credit card payments with reasonable fees. They appreciate the simplicity and efficiency of the software, although they may find the social aspect of the software less appealing
Business Users: These users appreciate Venmo for its user-friendly setup and convenience. However, they may find the cost slightly higher compared to other programs and may have concerns about the ability to manage multiple business accounts
Dissatisfied Users: This group has had negative experiences with Venmo, including issues with customer service, account freezes, and concerns about privacy and security. They may have switched to Venmo from other platforms, but are considering or have already switched back due to these issues.
Venmo Reviews
4.1
Venmo rating
5.0
Ease of use
4.5
Customer service
4.8
Value for money
4.6
Likelihood to recommend
4.6
Features
12 Venmo Reviews
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Mark M
Highly Satisfied with Venmo: Convenient Money Management
Overall, I'm extremely satisfied with Venmo. It's made managing money much easier and more convenient, and I plan on continuing to use it in the future.
June 25, 2024
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Jessica
Highly Satisfied: My Excellent Experience with Venmo
I wholeheartedly recommend using Venmo! They've handled over $1 of my transactions flawlessly and showed immense dedication in ensuring smooth operations. My instant transfers were directed to the correct account every single time, and they maintain a high level of confidentiality, refusing to disclose any account details. Whenever I had any queries, they were quick to respond and always ready to assist. I had the pleasure of speaking with a representative named Leslie, who was working from home. Despite the lively sounds of children in the background, she managed to maintain a professional demeanor and was very patient in handling my concerns. She even assured me that she would escalate any issues if needed, which gave me a lot of confidence in their service. Venmo's professionalism is truly commendable and I would highly recommend their service. They take full responsibility for their operations and are always ready to rectify any issues. Their one-star rating on Trust Pilot genuinely surprises me, as my experience has been nothing short of excellent!
June 15, 2024
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Jett D
Ease Your Transactions with Venmo
I find Venmo extremely convenient, particularly for splitting bills and expenses, making my transactions simpler. It provides various options that ease transactions and maintains transparency among friends about transaction history. Venmo also offers good sales options. However, it occasionally doesn't meet expectations and needs to enhance its customer support and resolve issues related to scanning and servers.
June 11, 2024
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Andrea Miller
Exceptional Customer Service Experience with Venmo
I'd happily give Venmo a five-star review if I could! My account was temporarily put on hold, but they were quick to ask for the necessary information to resolve the issue. I've been kept in the loop via email, which I find very convenient. I also reached out to their customer service and was assured that my account would be up and running again in just 7 to 1 business days. I would definitely recommend Venmo! Their customer service is efficient and communicates effectively through email. I'm eagerly awaiting an email with updates on my account status. This company truly values customer support and communication.
June 4, 2024
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Joshua Smith
Venmo Delivers Efficiency
I had a great experience with Venmo, encountering no issues that needed resolution. I appreciated the different ways it could be used for payments and had no difficulties using it as a payment service. I switched to Venmo due to its ease of use.
May 28, 2024
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Joshua M
Experiencing Venmo's Innovative Automated Phone System: A Symphony of Efficiency
I'm absolutely thrilled with Venmo's automated phone system! It's so innovative and efficient. I've had the opportunity to interact with it multiple times and each time, it's like an exciting journey navigating through the various options. It's like a well-orchestrated symphony of buttons, guiding me to the right line. It's clear that it's not just for show, but a testament to their commitment to customer service. I'm genuinely impressed!
May 21, 2024
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Johnny
Totally smitten with this app!
My experience with Venmo has been absolutely fantastic. I've never had a bad experience and their customer support is excellent. The app is user-friendly and intuitive. I appreciate the convenience of using Venmo and if I ever have any issues, their customer service team is always ready to assist. I have nothing but positive things to say about Venmo, having used it for nearly 4 years.
May 11, 2024
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Willa S
Effortless Payments and Social Connections with this App
its user-friendly interface makes it easy to send and receive payments in a matter of seconds. The social aspect of the app is also quite enjoyable, as it allows me to see what my friends are up to
May 7, 2024
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Judy Jones
Venmo: A Stellar Consumer Tool with Business Use Constraints
I find Venmo incredibly easy to use, making it essential for transactions with others, whether it's lending or paying money for simple things. It's a reliable way for vendors to access credit card payments with reasonable fees. The QR code scan and effortless options to request or send payments make Venmo very user-friendly. I appreciate that many younger people are using it. However, I find the social aspect of the software a bit odd as I'm not interested in seeing what my friends are paying each other for. While it can be entertaining when people get creative with their payment descriptions, most of the feed is filled with mundane transactions like rent or groceries. I also have to be mindful about posting my purchases if they're private business transactions. I chose Venmo because it's more popular and not limited to Zelle's bank list. I switched to Venmo because it's easier and more widely used than PayPal.
April 29, 2024
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Grover S
Convenient Transactions with Venmo
I've found Venmo to be an incredibly convenient tool for managing transactions with friends and family
April 23, 2024
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John S
Double Delight: Venmo's Request Button Feature
I'm absolutely thrilled with Venmo's request button feature! It's so efficient that it sends the money I request instantly, doubling the amount I originally intended to receive. It's like a surprise bonus every time!
April 13, 2024
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Jeffrey Miller
Appreciating Venmo's Unique Business Account Structure and Security Measures
I've been a dedicated Venmo business user for years and I'm genuinely amazed by the unique structure of their system. It's fascinating that you can't open another business account if you already have one, or simply transition the current one to a new business account. It's a feature that encourages focus and dedication to one business at a time. Downloading transactions is a breeze as it's done month by month, allowing me to review my business transactions in detail. As I'm closing my current company and opening a new one, I appreciate that my phone number is tied to my personal account, ensuring a clear distinction between my personal and business transactions. The fact that I can't use Venmo for my new business unless I delete both my personal and old business Venmo accounts is a testament to their commitment to security and data integrity. It's a great opportunity for me to archive years worth of data for both accounts, a process that allows me to reflect on my business journey. Venmo's policy of not allowing Google Voice phone numbers for new accounts is a clear indication of their dedication to authentic and secure user experiences. It's a small price to pay for the peace of mind that comes with knowing my business transactions are secure. I'm truly impressed by a company that values quality over quantity, making the account opening process thorough and secure, even if it means closing existing accounts to open a new one. It's a refreshing approach in a world where most companies are only interested in numbers. I'm excited to continue my journey with Venmo, a company that truly values its users.
April 13, 2024