Pros from reviewers
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Ease of scheduling payments and creating cards: Brex provides a simple and straightforward process for scheduling payments and creating new cards, making it a convenient tool for managing company finances
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Exceptional customer service: Brex's customer service is always available and quick to respond, ensuring that any issues or inquiries are addressed promptly
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Integration with Google Sheets: The software's integration with Google Sheets simplifies the process of tracking and managing expenses, making it an efficient tool for financial management
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Detailed transaction reports: Brex offers detailed reports of all transactions, providing a comprehensive overview of company spending
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Enhanced expense reporting and control: The use of disposable cards with Brex has greatly improved expense reporting and control procedures, reducing missing invoices and automating payment workflows.
Cons from reviewers
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Glitchy payment creation UI: Users have reported that the user interface for creating payments can be glitchy, particularly when using the CMD + F feature for detail verification through browser search
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Difficulty recognizing certain receipts: Some users have reported that the software sometimes struggles to recognize certain receipts, particularly those printed on airline tickets
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Poor customer support and company policies: Some users have reported poor customer support, particularly when it comes to resolving issues with account services being disabled without explanation
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Lack of features for small businesses: Some users feel that Brex does not value small businesses, as they have reported that the company abruptly stopped their ability to deposit into their accounts without any warning
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Inadequate fraud protection: Some users have reported that Brex does not adequately track where transactions originate from, making it difficult to prove innocence in cases of fraud.
Main features
Starting Price
Free Plan
Centralize your needs
Access comprehensive reports
Secure your data perfectly
Benefit from comprehensive support
Maximize your rewards
Starting Price
N/A
Free Plan
No
Centralize your needs
Access comprehensive reports
Secure your data perfectly
Benefit from comprehensive support
Maximize your rewards
What is Brex?
How Brex compare to similar software?
Product
Brex
4.3
Brex reviews
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
Brex
vs
Ramp
Ramp and Brex are two financial management solutions with distinct differences that cater to different business needs.
One of the key distinctions between Ramp and Brex lies in their target audiences and core offerings. Ramp primarily focuses on providing businesses with comprehensive expense management and financial control tools. It's designed to help companies gain real-time insights into their spending, set budget limits, and efficiently track expenses. This makes Ramp particularly suitable for businesses looking to optimize their financial operations and maintain tight control over expenses.
In contrast, Brex is renowned for its business credit card offerings. Brex offers credit cards tailored to startups and growing businesses, providing benefits like higher credit limits, rewards, and expense management features. Brex's main appeal lies in its credit card solutions, which simplify corporate spending and provide unique rewards designed to benefit businesses in their early stages...
Brex
All-in-one expense platform
Ramp
Elevate your financial game with seamless efficiency
Brex
vs
Mercury
When comparing Brex and Mercury, several key differences emerge that can help you determine which platform best suits your business needs. Firstly, Brex is tailored towards startups, e-commerce ventures, and technology companies, offering specialized financial solutions such as expense management tools, corporate cards, and personalized rewards programs. In contrast, Mercury caters to small businesses and startups, providing essential banking services like online checking and savings accounts, along with integrations with popular accounting software.
Another significant distinction lies in their approach to banking services. Brex prioritizes innovation and efficiency, aiming to streamline financial workflows for modern businesses. Its platform is designed to offer a seamless user experience, with intuitive interfaces and cutting-edge features. On the other hand, Mercury focuses on providing accessible and straightforward banking solutions, emphasizing ease of use and reliability for...
Brex
All-in-one expense platform
Mercury
Online banking accounts and services for startups
Spend $10K on your debit card within 90 days of account approval and get $500. on Mercury
Save up to $500
Who is Brex best for according to our reviewers?
Startups and Small Businesses: Brex is ideal for startups and small businesses due to its ease of scheduling payments, creating cards, and the fantastic perks it offers. However, some small businesses have reported issues with account restrictions and customer service
Corporate Employees: Employees who are always on the go will appreciate Brex's exceptional customer service and the convenience of tracking purchases in real time. The integration with Google Sheets simplifies expense tracking, although some users have reported issues with receipt recognition
CFOs and Controllers: Brex is beneficial for CFOs and controllers who need to oversee employee spending and manage a high credit limit. The user-friendly interface and quick onboarding process are appreciated, but some users would like to see their credit limit in the portal
Marketing Professionals: Marketers who frequently make purchases for ads and other marketing activities will find Brex helpful for simplifying payments and tracking expenses. The app's notifications and transaction history features provide confidence in expense management
Bookkeepers: Brex can save bookkeepers a significant amount of time by simplifying bills, payments, and credit card transactions. The integration with Quickbooks online is particularly useful for confirming bills and payments and for reconciling bank accounts.
Brex reviews
4.3
Brex rating
4.5
Ease of use
4.5
Customer service
4.6
Value for money
4.7
Likelihood to recommend
4.5
Features
4 Brex reviews
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Kevin
Experiencing Brex's Proactive and Efficient Customer Service
I was pleasantly surprised when Brex reached out to me proactively after I had only been in touch with their Sales team about applying for an account, its features, and application requirements. Before I even completed the application, I received an email the very next day. It's clear they are on top of their game and have a quick response time, which I appreciate. While I initially thought they might be overextended or facing financial difficulties due to the speed of their response, I've come to realize that they are just incredibly efficient and proactive. I've heard similar stories from others, and it's refreshing to see a company that's so on the ball. Despite my company having perfect financials and meeting all the requirements, it seems they are very selective about who they do business with. This is a testament to their commitment to maintaining a high-quality client base. The fact that they were so quick to respond, even before I had submitted my application, is a clear sign of their dedication to efficiency and customer service. I'm looking forward to exploring other opportunities with Brex in the future.
April 28, 2024
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Willie Williams
Brex's Seamless Integration Saves Time
The integration capabilities of Brex are excellent. It seamlessly integrated with my existing accounting software, saving me valuable time
April 21, 2024
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Jennifer
Effortless Financial Management with Streamlined Interface
it streamlined my financial management tasks with ease. The interface is clean and easy to navigate, making it a joy to use
April 16, 2024
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Julie Brown
Brex: The Ultimate Game Changer in Workflow Efficiency
As an employee at ROOM, I'm always on the go. The customer service at Brex has been exceptional, always available and quick to respond to my inquiries. I feel appreciated and treated like a VIP. My card arrived in a stylish black envelope and Brex has made tracking all my purchases effortless, allowing me more time to concentrate on my work. I have friends in similar fields who wish they had a Brex card, instead of having to manually attach receipts to paper and scan them. The integration with Google Sheets is incredibly straightforward and simplifies my job. The software is sleek, cool, and so efficient that it actually lifts my spirits when I'm monitoring my purchases. I can track and confirm my purchases before I've even left the store, which is a dream come true. However, I've noticed that it sometimes has difficulty recognizing certain receipts, especially if they're printed on an airline ticket.
April 14, 2024