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7 Best Alternatives to Close in May 2024

Alternatives & Competitors to Close

  1. 1. Slack
  2. 2. Zoho
  3. 3. Pipedrive
  4. 4. Freshsales Suite
  5. 5. Bigin CRM
  6. 6. Close
  7. 7. Zendesk
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Here are competitors or alternatives to Close and other similar CRM software. You need to consider some important factors when choosing a tool like Close for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Close that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Close. Discover sofware like Slack, Zoho, Pipedrive or Freshsales Suite.

List of Alternatives to Close

From CRM tools, we have selected the best alternatives to Close based on reviews for each solution and similarities with Close. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo slack

1. Slack
5.0 (4 reviews)
1 deal available

Collaboration Productivity Task Management

Description

Easily collaborate and organize your team's work with Slack; share information and organize your projects.

Slack compared to Close

Close has better positive reviews compared to Slack: 97 vs 95

Slack pricing plans are more competitive than Close: 4.6 vs 4.3

Close has more functions than Slack: 117 vs 78

Slack: Pros & Cons

Accessible anywhere: This software allows employees to connect from many different devices
Customized channels: The tool offers the ability to create public, private, shared or multi-space chat channels
Real-time collaboration: The Slack communication solution is perfect for increasing responsiveness
Limited storage: The storage capacity of files is limited
Read notifications: It is impossible to know if your correspondent has read a sent message
Very limited free plan: The trial price plan has limited functionality

Best features

  • - Channels

  • - Direct messaging

  • - File sharing

  • - Integrations

  • - Search and archiving

  • - Notifications and alerts

  • - Threads

  • - Video and voice calls

Slack pricing

Free

Enterprise Grid

Contact sales

Pro

$7 / user / month

Business+

$13 / user / month

Popular

25% off new plan purchases (Save $9,000)
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logo zoho

2. Zoho
5.0 (4 reviews)
2 deals available

CRM Customer Experience Lead Management

Description

The Zoho platform brings together in a single tool all the functionalities your startup needs to manage and optimize customer relations on a daily basis.

Zoho compared to Close

Close is a better solution based on percentage of positive reviews than Zoho: 97 vs 85

Zoho is a better solution for customer support than Close: 4.6 vs 4.5

Close is better at number of features than Zoho: 117 vs 85

Zoho: Pros & Cons

Easy to use: The Zoho platform is ergonomic and easy to learn
Competitive pricing: Pricing plans are affordable, and Zoho offers a free package
Comprehensive solution: Workflow tools cover marketing, customer service, emailing, inventory and social networking
AI assistant: The AI assistant doesn't add much to the platform.
Software integration: No integration is possible with the free plan.
Technical documentation: It is sometimes difficult to find all the documentation you need when you need it.

Best features

  • - Centralize your needs

  • - Accelerate sales across all channels

  • - Optimize your company finances

  • - Collaborate seamlessly

  • - Manage employees

  • - Manage your projects efficiently

  • - Deploy marketing campaigns

  • - Offer quality customer service

  • - Develop customized applications

Zoho pricing

Free

Enterprise

Contact sales

Basic

$59 / month

Standard

$119 / month

Professional

$299 / month
2 deals available - $1,500 in credits for 1 year (Save $1,500)
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logo pipedrive

3. Pipedrive
5.0 (4 reviews)
1 deal available

Prospecting CRM Lead Management

Description

Pipedrive is the easy to install and use CRM software that will allow your sales team to save time and stay focused on their activities to make more sales.

Pipedrive compared to Close

Close is a better solution based on percentage of positive reviews than Pipedrive: 97 vs 94

Pipedrive is a better solution for customer support than Close: 4.7 vs 4.5

Close has more features than Pipedrive: 117 vs 62

What's the difference between Pipedrive and Close?

When delving into a comparison of the two robust CRM tools, Pipedrive and Close, it becomes evident that two key factors stand out as significant differentiators: customization capabilities and sales reporting and analytics functionalities. Pipedrive distinguishes itself particularly in the realm of customization, providing users with the exceptional ability to tailor their sales processes according to their unique workflows and business requirements....

Pipedrive: Pros & Cons

Affordable pricing plan: The pricing offered by the prospecting software is affordable
Customization: From API to sales pipelines, customization is at the heart of the experience
Automation features: Pipedrive CRM software offers powerful workflow automations
Software integrations: Pipedrive does not offer integrations with SAP or Oracle
Custom fields: The number of custom fields is limited on all plans except the Enterprise plan
Customer support: Telephone support is only available in the highest price plan

Best features

  • - Manage your prospects efficiently

  • - Automate your tasks

  • - Personalized deal pages

  • - Track your teams' communications

  • - Customizable sales inbox

  • - Insights and reports

  • - LeadBooster

  • - Sales forecasting

Pipedrive pricing

Essential

$16 / user / month

Advance

$30 / user / month

Professional

$54 / user / month

Power

$70 / user / month

Business

$106 / user / month

Popular

30% discount for 12 months (Save $4,000)
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logo freshworks crm

4. Freshsales Suite
4.3 (4 reviews)
1 deal available

CRM Lead Management

Description

Freshsales Suite uses the power of artificial intelligence to make salespeople's jobs easier with more complete and reliable automations (lead generation, lead qualification, automated scenarios, lead scoring, etc.).

Freshsales Suite compared to Close

Close has better positive reviews than Freshsales Suite: 97 vs 91

Freshsales Suite is better at customer support than Close: 4.7 vs 4.5

Freshsales Suite is more suitable for small businesses thanks to its good value for money than Close: 4.4 vs 4.3

Close is better at number of features than Freshsales Suite: 117 vs 91

Freshsales Suite: Pros & Cons

Simplicity: The tool is easy to use
Features: Advanced services are offered, as well as ways to customize reports
Integration: This CRM software can easily be linked with other Freshworks tools
Pricing: The price can be high depending on your needs
Support: Several users have commented on the slow and inefficient customer service
Bugs: Technical problems were sometimes noticed

Best features

  • - Contact management

  • - Transaction management

  • - Sales campaigns & events tracking

  • - Automate sequences & workflows

  • - Reporting & Analytics

  • - Mobile app

  • - Sales forecasting

  • - Artificial intelligence

Freshsales Suite pricing

Growth

$18 / user / month

Pro

$47 / user / month

Enterprise

$83 / user / month
90% off the Pro plan for 1 year (Save $100,000)
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logo bigin

5. Bigin CRM
5.0 (4 reviews)
1 deal available

CRM Lead Management

Description

The Bigin platform helps you manage your customer relationships more easily. Centralize information and review sales pipelines with great accuracy to close more sales, faster.

Bigin CRM compared to Close

Close has better positive reviews than Bigin CRM: 97 vs 96

Bigin CRM is better at customer support than Close: 4.8 vs 4.5

Bigin CRM is better at value for money than Close: 4.4 vs 4.3

Close has more features than Bigin CRM: 117 vs 96

Bigin CRM: Pros & Cons

Intuitive interface: The user interface is pleasant, aesthetic and easy to learn
Customer support: The customer support is responsive and very competent
Cost: This small business CRM is less expensive than its competitors
Limited features: Some features are missing
Software integrations: Some integrations like Facebook Ads require third-party tools like Zapier, which adds to the cost
Small business only: The platform is not suitable for more complex businesses

Best features

  • - Manage sales pipeline

  • - Interact with prospects

  • - Close more sales

  • - Manage and secure your data

  • - Access your CRM anywhere

  • - Automate daily tasks

  • - Customize your sales pipeline

Bigin CRM pricing

Free

Express

$10 / user / month

Premier

$16 / user / month
$100 in Zoho Wallet credits (Save $100)
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logo close

6. Close
5.0 (4 reviews)
1 deal available

CRM Prospecting Productivity Productivity

Description

Close is a CRM solution specifically designed to enhance the growth of startups and small businesses. This all-in-one platform helps you optimize your end-to-end sales and significantly accelerate growth.

Close: Pros & Cons

User interface: The interface is intuitive and user-friendly
Dashboard: The tool’s dashboard is easy to use and customizable
Software integrations: Third-party integrations are numerous and relevant
Free plan: There is no free price plan
Learning curve: It may take some time for newcomers to get the hang of it

Best features

  • - Get the best calling software

  • - Prioritize your prospects easily

  • - Get advanced analytics

  • - Synchronize your technology stack

  • - Supercharge your sales with Intelligent Reporting

  • - Measure your team's performance with Team Reporting

  • - Automate SMS and email

  • - Streamline your communication with email templates

Close pricing

Startup

$119 / month

Professional

$329 / month

Enterprise

$749 / month
30% off for 1 year (Save $2,697)
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logo zendesk

7. Zendesk
4.0 (5 reviews)
1 deal available

Customer Experience Customer Support CRM

Description

Zendesk allows you to be available on any channel, at any time, to rapidly answer your customers' requests and resolve any problems.

Zendesk compared to Close

Close has more positive reviews than Zendesk: 97 vs 89

Close is better at support than Zendesk: 4.5 vs 4.3

Close is easy to use compared to Zendesk: 4.5 vs 4.3

Close pricing plans are more competitive than Zendesk: 4.3 vs 4.2

Zendesk has more functions than Close: 182 vs 117

Why is Zendesk a good alternative to Close?

Zendesk emerges as a compelling alternative to Close by offering a versatile and customer-centric approach to sales and support. While Close primarily focuses on sales automation, Zendesk provides a broader customer service and engagement platform. Zendesk's ticketing system, knowledge base, live chat, and omnichannel support empower businesses to deliver exceptional customer experiences. It excels in managing customer interactions, ensuring no query goes unanswered. Zendesk's robust reporting and analytics also aid in understanding customer behavior and needs. Additionally, it integrates seamlessly with various CRM and sales tools, making it a valuable choice for businesses seeking comprehensive customer relationship management along with sales automation capabilities.

What are the differences between Zendesk and Close?

Zendesk and Close are distinct software solutions catering to different aspects of business operations. Zendesk is primarily a customer service and engagement platform, focusing on managing customer interactions, support tickets, and knowledge bases. It excels at enhancing customer experiences through various communication channels like email, chat, and social media. In contrast, Close is a dedicated sales automation platform, with a primary focus on managing leads, sales pipelines, and automating sales processes. It provides tools for sales teams to efficiently nurture leads and close deals. While Zendesk is customer-centric, Close is sales-oriented, and the choice between the two depends on the specific needs and priorities of a business.

Zendesk: Pros & Cons

Omnichannel capabilities: The customer service platform is ideal for providing support across all channels
Analytics and reporting: Comprehensive and highly relevant analytics capabilities
Unified workspace: Every employee finds customer information quickly and efficiently
Pricing: Customer support platform pricing plans are quite expensive
Customization: The tool’s customization features are limited
Analytics and reporting: Comprehensive and highly relevant analytics capabilities

Best features

  • - Knowledge base

  • - Automation and workflow

  • - Reporting and analytics

  • - Customer engagement

  • - Customization and branding

  • - Ticketing system

  • - Multichannel support

  • - Integration

6 months free (Save $50,000)
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