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16 Best Alternatives to Freshsales Suite in May 2024

Alternatives & Competitors to Freshsales Suite

Here are competitors or alternatives to Freshsales Suite and other similar CRM software. You need to consider some important factors when choosing a tool like Freshsales Suite for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Freshsales Suite that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Freshsales Suite. Discover sofware like Slack, Mailchimp, Zoho or HubSpot.

List of Alternatives to Freshsales Suite

From CRM tools, we have selected the best alternatives to Freshsales Suite based on reviews for each solution and similarities with Freshsales Suite. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo slack

Description

Easily collaborate and organize your team's work with Slack; share information and organize your projects.

Slack compared to Freshsales Suite

Slack has better positive reviews compared to Freshsales Suite: 95 vs 91

Freshsales Suite is better at customer service than Slack: 4.7 vs 4.5

Slack pricing plans are more competitive than Freshsales Suite: 4.6 vs 4.4

Freshsales Suite has more functions than Slack: 91 vs 78

Slack: Pros & Cons

Accessible anywhere: This software allows employees to connect from many different devices
Customized channels: The tool offers the ability to create public, private, shared or multi-space chat channels
Real-time collaboration: The Slack communication solution is perfect for increasing responsiveness
Limited storage: The storage capacity of files is limited
Read notifications: It is impossible to know if your correspondent has read a sent message
Very limited free plan: The trial price plan has limited functionality

Best features

  • - Channels

  • - Direct messaging

  • - File sharing

  • - Integrations

  • - Search and archiving

  • - Notifications and alerts

  • - Threads

  • - Video and voice calls

Slack pricing

Free

Enterprise Grid

Contact sales

Pro

$7 / user / month

Business+

$13 / user / month

Popular

25% off new plan purchases (Save $9,000)
Get deal
logo mailchimp

Description

Mailchimp is the #1 email and marketing automations brand* helping businesses find and engage customers across email, social media, landing pages, and advertising platforms.

Mailchimp compared to Freshsales Suite

Mailchimp is a better solution based on percentage of positive reviews than Freshsales Suite: 92 vs 91

Freshsales Suite is a better solution for customer support than Mailchimp: 4.7 vs 4.0

Mailchimp has more functions than Freshsales Suite: 139 vs 91

Mailchimp: Pros & Cons

Free version: The tool offers a free emailing solution, perfect for beginners
A complete tool: The famous emailing service integrates marketing automation features
Easy to use: Mailchimp is the ideal tool to start creating impactful newsletters
Limited technical support: Phone support from the Mailchimp team is only included in the Premium plan
Lack of advanced features: Can be frustrating for an advanced user
High price: Prices increase rapidly as the number of subscribers increases

Best features

  • - Connect all your tools

  • - A/B testing

  • - E-commerce integration

  • - Advanced reporting and analytics

  • - Segment your customers finely

  • - Continuously optimize your strategy

  • - Send the right message at the right time

  • - Design impactful emails

Mailchimp pricing

Free

Essentials

$69 / month

Standard

$100 / month

Premium

$350 / month
50% off the Standard plan for 6 months (Save $1,870)
Get deal
logo zoho

Description

The Zoho platform brings together in a single tool all the functionalities your startup needs to manage and optimize customer relations on a daily basis.

Zoho compared to Freshsales Suite

Freshsales Suite is a better solution based on percentage of positive reviews than Zoho: 91 vs 85

Freshsales Suite is a better solution for customer support than Zoho: 4.7 vs 4.6

Freshsales Suite pricing plans are more competitive than Zoho: 4.4 vs 4.3

Freshsales Suite is better at number of features than Zoho: 91 vs 85

Zoho: Pros & Cons

Easy to use: The Zoho platform is ergonomic and easy to learn
Competitive pricing: Pricing plans are affordable, and Zoho offers a free package
Comprehensive solution: Workflow tools cover marketing, customer service, emailing, inventory and social networking
AI assistant: The AI assistant doesn't add much to the platform.
Software integration: No integration is possible with the free plan.
Technical documentation: It is sometimes difficult to find all the documentation you need when you need it.

Best features

  • - Centralize your needs

  • - Accelerate sales across all channels

  • - Optimize your company finances

  • - Collaborate seamlessly

  • - Manage employees

  • - Manage your projects efficiently

  • - Deploy marketing campaigns

  • - Offer quality customer service

  • - Develop customized applications

Zoho pricing

Free

Enterprise

Contact sales

Basic

$59 / month

Standard

$119 / month

Professional

$299 / month
2 deals available - $1,500 in credits for 1 year (Save $1,500)
View the 2 deals
logo hubspot

Description

The HubSpot suite makes it easy to manage your customer throughout their life cycle: web site visit, form completion, phone call and emails exchange, quote signing, support and upsell.

HubSpot compared to Freshsales Suite

HubSpot has more positive reviews than Freshsales Suite: 93 vs 91

Freshsales Suite is better at support than HubSpot: 4.7 vs 4.4

Freshsales Suite is easier to use than HubSpot: 4.5 vs 4.4

Freshsales Suite is more suitable for small businesses thanks to its good value for money than HubSpot: 4.4 vs 4.3

Freshsales Suite is more versatile than HubSpot: 91 vs 62

HubSpot: Pros & Cons

All-in-one solution: HubSpot’s suite integrates CRM, marketing and sales features
Customization: The platform allows you to customize many elements to suit your business and sales processes
Free features: HubSpot’s Core CRM tool is available for free
Pricing plans: From one plan to another, the price difference can be significant
Marketing Automation : Deploying workflows can be time consuming and complex
Integration fees: These fees are in addition to the monthly fees and can be expensive

Best features

  • - Automation and workflows

  • - Reporting and analytics

  • - Lead scoring and segmentation

  • - Content management

  • - Integrations and API

  • - Sales pipeline management

  • - Sales email tracking and templates

  • - Predictive lead scoring

2 deals available - 75% off for 1 year (Save $7,000)
View the 2 deals
logo pipedrive

Description

Pipedrive is the easy to install and use CRM software that will allow your sales team to save time and stay focused on their activities to make more sales.

Pipedrive compared to Freshsales Suite

Pipedrive is a better solution based on percentage of positive reviews than Freshsales Suite: 94 vs 91

Freshsales Suite is better at value for money than Pipedrive: 4.4 vs 4.3

Freshsales Suite has more features than Pipedrive: 91 vs 62

What's the difference between Pipedrive and Freshsales Suite?

When it comes to comparing Pipedrive and Freshsales, it's essential to delve into their distinct focuses, strengths, and the unique value propositions they bring to businesses.Pipedrive sets itself apart with its exceptional visual sales pipeline management. This particular feature makes it an attractive choice for businesses that place a premium on having a crystal-clear, graphical representation of their sales processes. With Pipedrive,...

Pipedrive: Pros & Cons

Affordable pricing plan: The pricing offered by the prospecting software is affordable
Customization: From API to sales pipelines, customization is at the heart of the experience
Automation features: Pipedrive CRM software offers powerful workflow automations
Software integrations: Pipedrive does not offer integrations with SAP or Oracle
Custom fields: The number of custom fields is limited on all plans except the Enterprise plan
Customer support: Telephone support is only available in the highest price plan

Best features

  • - Manage your prospects efficiently

  • - Automate your tasks

  • - Personalized deal pages

  • - Track your teams' communications

  • - Customizable sales inbox

  • - Insights and reports

  • - LeadBooster

  • - Sales forecasting

Pipedrive pricing

Essential

$16 / user / month

Advance

$30 / user / month

Professional

$54 / user / month

Power

$70 / user / month

Business

$106 / user / month

Popular

30% discount for 12 months (Save $4,000)
Get deal
logo constant contact

Description

With this marketing solution, small businesses can finally make their voice heard. Constant Contact allows you to develop your customer base, create email marketing, or social media advertising, but also to effectively sell your products online with just one tool.

Constant Contact compared to Freshsales Suite

Freshsales Suite is a better solution based on percentage of positive reviews than Constant Contact: 91 vs 85

Freshsales Suite is a better solution for customer support than Constant Contact: 4.7 vs 4.0

Freshsales Suite pricing plans are more competitive than Constant Contact: 4.4 vs 4.0

Constant Contact has more options than Freshsales Suite: 147 vs 91

Constant Contact: Pros & Cons

Ease of use: The tool is easy to use
Software integrations: You can connect many software to Constant Contact
Audience segmentation: The solution offers relevant segmentation features
Expensive solution: The platform is relatively expensive for small companies
Personalization: More email personalization options would be beneficial
Customer service: Many users are not satisfied with the responsiveness of support

Best features

  • - Access comprehensive performance reports

  • - Benefit from the efficiency of Automated Marketing

  • - Connect Constant Contact with professional tools

  • - Grow your contact list quickly

  • - Create attractive marketing content

  • - Streamline your email marketing with Email Automation

  • - Track and analyze your campaigns with Google Analytics Integration

  • - Enhance engagement with social media integration

Constant Contact pricing

Lite

$12 / month

Standard

$35 / month

Premium

$80 / month
50% off for up to 1 year on the Core and Plus plans. (Save $246)
Get deal
logo freshworks crm

Description

Freshsales Suite uses the power of artificial intelligence to make salespeople's jobs easier with more complete and reliable automations (lead generation, lead qualification, automated scenarios, lead scoring, etc.).

Freshsales Suite: Pros & Cons

Simplicity: The tool is easy to use
Features: Advanced services are offered, as well as ways to customize reports
Integration: This CRM software can easily be linked with other Freshworks tools
Pricing: The price can be high depending on your needs
Support: Several users have commented on the slow and inefficient customer service
Bugs: Technical problems were sometimes noticed

Best features

  • - Contact management

  • - Transaction management

  • - Sales campaigns & events tracking

  • - Automate sequences & workflows

  • - Reporting & Analytics

  • - Mobile app

  • - Sales forecasting

  • - Artificial intelligence

Freshsales Suite pricing

Growth

$18 / user / month

Pro

$47 / user / month

Enterprise

$83 / user / month
90% off the Pro plan for 1 year (Save $100,000)
Get deal
logo honeybook

Description

HoneyBook is an all-in-one clientflow management platform designed for independent businesses and freelancers. It offers a suite of tools including online contracts, invoices, payments, proposals, scheduling, and automations to streamline client interactions and business processes.

HoneyBook compared to Freshsales Suite

HoneyBook has better positive reviews compared to Freshsales Suite: 97 vs 91

HoneyBook is better at customer service than Freshsales Suite: 5.0 vs 4.7

HoneyBook is more suitable for small businesses thanks to its good value for money than Freshsales Suite: 4.7 vs 4.4

HoneyBook has more features than Freshsales Suite: 135 vs 91

HoneyBook: Pros & Cons

Comprehensive tools: HoneyBook offers a wide range of features for client management, invoicing, and project tracking
Time-saving automation: The platform allows you to automate workflows for emails, contracts, and payments to save time and reduce administrative tasks
User-friendly interface: HoneyBook’s intuitive design makes it easy for freelancers and small businesses to adopt and use effectively
Pricing for small businesses: The monthly subscription model might prove expensive for very small businesses or freelancers just getting started
Learning curve: Some users may experience a learning curve with the extensive features and functionalities
Customization limits: While offering many templates, some users might find HoneyBook’s customization options limited for their specific needs

Best features

  • - Client portals

  • - Customizable templates

  • - Integrated CRM

  • - Automation tools

  • - Project management

  • - Online payments

  • - Scheduling

  • - Reporting and insights

HoneyBook pricing

Starter

$19 / month

Essentials

$39 / month

Premium

$79 / month
55% off for 1 year (Save $521)
Get deal
logo engagebay

Description

EngageBay allows you to manage the entire customer lifecycle, from prospect to loyal customer, with a single tool. This, plus all the features you need from contact management to marketing automation, to support.

EngageBay compared to Freshsales Suite

EngageBay has better positive reviews compared to Freshsales Suite: 97 vs 91

EngageBay is better at customer service than Freshsales Suite: 4.9 vs 4.7

EngageBay pricing plans are more competitive than Freshsales Suite: 4.8 vs 4.4

EngageBay has more functions than Freshsales Suite: 226 vs 91

EngageBay: Pros & Cons

Interface: The tool is user-friendly and easy to use
Customer service: Support is available and efficient
Affordability: One of the most affordable all-in-one CRM solutions for SMBs
All-in-one: This marketing software brings together all useful features related to sales, automation, customer service, etc. This saves companies time and money
Integration: A few are missing
SEO: EngageBay does not offer search engine optimization
Paid automation: EngageBay offers advanced automation only on its paid plans

Best features

  • - Automate marketing tasks with ease

  • - Provide quick and efficient support

  • - Improve customer satisfaction

  • - Integrations

  • - Seamless team collaboration

  • - AI-powered lead scoring

  • - Streamline sales with a powerful CRM

  • - Create personalized customer journeys

EngageBay pricing

Free

Basic

$14 / user / month

Growth

$49 / user / month

Pro

$99 / user / month
6 months free on All-in-One Growth Plan (Save $3,000)
Get deal
logo nocrm
CRM

Description

noCRM is the ideal tool for your sales team; it will improve their organization preventing them from losing time, allow them to better follow-up on their leads and, above all, close more deals.

noCRM compared to Freshsales Suite

noCRM has better positive reviews than Freshsales Suite: 98 vs 91

Freshsales Suite is better at customer support than noCRM: 4.7 vs 4.6

noCRM's user interface is more convenient than Freshsales Suite: 4.8 vs 4.5

noCRM pricing plans are more competitive than Freshsales Suite: 4.5 vs 4.4

Freshsales Suite has more functions than noCRM: 91 vs 62

noCRM: Pros & Cons

User-friendly tool: The noCRM platform is pleasant and easy to use
Pipeline management: Tracking sales pipelines is highly relevant
Scalable software: noCRM is flexible and can be adapted to any type of business
Software integrations: Third-party integrations are limited in number
Customer service: Some users feel that support does not optimally meet their needs
Customization: More customization features would be appreciated

Best features

  • - Email integration

  • - Mobile app

  • - Collaborate with your whole team.

  • - Customize and plan your sales steps and the following activities

  • - Sales Script Generator

  • - Manage your prospection lists

  • - Automated lead scoring

  • - Access key statistics and sales reports

noCRM pricing

Starter Kit

$12 / user / month

Sales Experts

$22 / user / month

Dream Team

$32 / user / month
50% off up to 6 months on Dream team and Sales Expert (Save $660)
Get deal
logo bigin

Description

The Bigin platform helps you manage your customer relationships more easily. Centralize information and review sales pipelines with great accuracy to close more sales, faster.

Bigin CRM compared to Freshsales Suite

Bigin CRM has better positive reviews than Freshsales Suite: 96 vs 91

Bigin CRM is better at customer support than Freshsales Suite: 4.8 vs 4.7

Bigin CRM has more features than Freshsales Suite: 96 vs 91

Bigin CRM: Pros & Cons

Intuitive interface: The user interface is pleasant, aesthetic and easy to learn
Customer support: The customer support is responsive and very competent
Cost: This small business CRM is less expensive than its competitors
Limited features: Some features are missing
Software integrations: Some integrations like Facebook Ads require third-party tools like Zapier, which adds to the cost
Small business only: The platform is not suitable for more complex businesses

Best features

  • - Manage sales pipeline

  • - Interact with prospects

  • - Close more sales

  • - Manage and secure your data

  • - Access your CRM anywhere

  • - Automate daily tasks

  • - Customize your sales pipeline

Bigin CRM pricing

Free

Express

$10 / user / month

Premier

$16 / user / month
$100 in Zoho Wallet credits (Save $100)
Get deal
logo close

Description

Close is a CRM solution specifically designed to enhance the growth of startups and small businesses. This all-in-one platform helps you optimize your end-to-end sales and significantly accelerate growth.

Close compared to Freshsales Suite

Close has better positive reviews than Freshsales Suite: 97 vs 91

Freshsales Suite is better at customer support than Close: 4.7 vs 4.5

Freshsales Suite is more suitable for small businesses thanks to its good value for money than Close: 4.4 vs 4.3

Close has more options than Freshsales Suite: 117 vs 91

Close: Pros & Cons

User interface: The interface is intuitive and user-friendly
Dashboard: The tool’s dashboard is easy to use and customizable
Software integrations: Third-party integrations are numerous and relevant
Free plan: There is no free price plan
Learning curve: It may take some time for newcomers to get the hang of it

Best features

  • - Get the best calling software

  • - Prioritize your prospects easily

  • - Get advanced analytics

  • - Synchronize your technology stack

  • - Supercharge your sales with Intelligent Reporting

  • - Measure your team's performance with Team Reporting

  • - Automate SMS and email

  • - Streamline your communication with email templates

Close pricing

Startup

$119 / month

Professional

$329 / month

Enterprise

$749 / month
30% off for 1 year (Save $2,697)
Get deal
logo outplay

Description

Outplay enables your sales team to optimize their outreach and boost lead engagement accross all channels. Thus, enhancing your sales.

Outplay compared to Freshsales Suite

Outplay has more positive reviews than Freshsales Suite: 94 vs 91

Outplay is better at support than Freshsales Suite: 5.0 vs 4.7

Outplay is more suitable for small businesses thanks to its good value for money than Freshsales Suite: 4.8 vs 4.4

Freshsales Suite has more features than Outplay: 91 vs 58

Best features

  • - Reach prospects though multiple channels

  • - Improve sales sequences

  • - Get real-time insight into your performance

  • - Automate time consuming tasks

  • - Integrations

Outplay pricing

Free

Enterprise

Contact sales

Growth

$79 / user / month
40% off for 12 months (up to 2 users) (Save $360)
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logo freshworks

Description

Freshworks makes it easy to centralize, share and understand data across your business. Your marketing, sales and customer service teams work on the same data to offer a unique and personalized experience to each of your leads and customers.

Freshworks compared to Freshsales Suite

Freshsales Suite has more positive reviews than Freshworks: 91 vs 85

Freshsales Suite is better at support than Freshworks: 4.7 vs 4.6

Freshsales Suite has more features than Freshworks: 91 vs 52

Freshworks: Pros & Cons

Quick onboarding: Easy to learn, your employees can quickly start using it
Attractive pricing: This SaaS tool has attractive plans for all profiles
Automation features: The Sales and Marketing tool offers relevant workflow automation
Lack of third party integrations: Freshworks has a limited number of integrations
French translation: Some features show gaps in translation
Customer service: Freshworks customer service is sometimes unresponsive

Best features

  • - Improved ticket management

  • - Collaboration

  • - Analytics and reporting

  • - Automate your sales process

  • - Omnichannel support

  • - AI-powered chatbots

  • - Multilingual support

  • - Personalize interactions with your leads and customers

90% off the Pro plan for 1 year (Save $100,000)
Get deal
logo folk
CRM

Description

The folk teamwork platform is ideal for centralizing all the actions necessary to manage your team. You save time, strengthen the cohesion of the group and achieve your goals.

folk CRM compared to Freshsales Suite

Freshsales Suite has more positive reviews than folk CRM: 91 vs 85

Freshsales Suite is better at support than folk CRM: 4.7 vs 4.6

Freshsales Suite has more features than folk CRM: 91 vs 52

folk CRM: Pros & Cons

Ease of use: It takes only a few minutes to get the hang of the tool
All-in-one tool: The platform is ideal for centralizing business contact needs
User interface: The interface of the folk platform is efficient and easy on the eye
Sales pipeline: folk offers basic sales pipelines that do not meet all needs
Sales opportunity management: This feature is present, but limited
Only for SMBs and freelancers: The folk tool is not suitable for large companies with massive data

Best features

  • - Centralize your needs through a single platform

  • - Archive conversations

  • - Customize folk to your own needs

  • - Send mass messages

  • - Leverage the Chrome extension

  • - Sync all your favorite tools

  • - Create task lists

  • - Integrate with Slack

folk CRM pricing

Free

Infinite

Contact sales

Standard

$19 / user / month

Premium

$39 / user / month
30% off all plans for 1 year (Save $140)
Get deal
logo customer.io

Description

Customer.io helps you to send targeted and personalized emails, notifications and SMS and boost the engagement rate of your prospects and customers throughout the customer journey.

Customer.io compared to Freshsales Suite

Customer.io is a better solution based on percentage of positive reviews than Freshsales Suite: 92 vs 91

Freshsales Suite's user interface is more convenient than Customer.io: 4.5 vs 4.4

Customer.io has more features than Freshsales Suite: 92 vs 91

Customer.io: Pros & Cons

Simplicity: It is easy to use and accessible to all employees
Evolution: It already offers many features (automation, customization, analysis tools) and new features are being developed
Integration: This software can be quickly integrated with other platforms
Complexity: Access to some features is difficult to perceive
Customer service: Support can sometimes be slow
Missing features: Users have reported specific marketing services missing

Best features

  • - Behavioral tracking

  • - Segmentation

  • - Automated workflows

  • - A/B testing

  • - Multichannel messaging

  • - Personalization

  • - Reporting and analytics

  • - Integration and API

Customer.io pricing

Premium

Contact sales

Enterprise

Contact sales

Essentials

$100 / month
12 months free for Startup Basic Plan (Save $1,800)
Get deal