NetSuite is a comprehensive cloud-based software suite that aids businesses in managing key operational aspects such as financials, CRM, e-commerce, and inventory management. This all-in-one platform streamlines processes, boosts efficiency, promotes collaboration, and provides valuable insights. It empowers businesses to make informed decisions, fuel growth, and attain long-term success.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is NetSuite?
  • 04How NetSuite compare to similar software?
  • 05Who is NetSuite best for according to our reviewers?
  • 06NetSuite Reviews

Pros from reviewers

  • Scalability: NetSuite is highly scalable and can meet the needs of businesses of all sizes, allowing them to grow and expand without needing to change their software systems

  • Centralization of information: NetSuite allows for all business information to be centralized in one place, simplifying tasks and improving communication between employees and suppliers

  • Efficient resource planning: NetSuite enables effective management of daily operations and project resource planning, saving both time and money

  • Customization: NetSuite offers outstanding customization options, allowing businesses to adjust the system to their specific needs, create custom reports, and establish automated workflows

  • Comprehensive financial management: NetSuite is a reliable financial management solution that can centralize and automate financial processes such as accounting, asset management, financial planning, and data analysis, improving the efficiency and accuracy of financial operations.

Cons from reviewers

  • Limited technical support: Users have reported that the software sometimes requires technical support, which can disrupt operations. This can be a significant drawback for businesses that rely heavily on the software for daily operations

  • High implementation cost: Despite its robust features, NetSuite is often criticized for its high implementation cost. This can be a significant barrier for small to medium-sized businesses with limited budgets

  • Complex navigation: New users often find the platform complicated to navigate. This can lead to a steep learning curve and increased time spent on training

  • Slow system and downtime: Some users have reported that NetSuite can be slow and has experienced significant downtime. This can disrupt business operations and lead to loss of productivity

  • Poor customer service: Several users have reported poor customer service from NetSuite. This includes difficulty in contacting support, lack of problem-solving capabilities from sales contacts, and a general lack of responsiveness.

Main features

Starting Price

N/A

Free Plan

No

Seamless e-commerce integration

360-degree customer view

Streamline business operations

Efficient inventory management

Real-time analytics

What is NetSuite?

NetSuite is a comprehensive, cloud-based business management software that automates key business processes such as accounting, finance, sales, and customer relationship management (CRM). It provides real-time visibility into financials, inventory, and operations, enabling businesses to make informed decisions. The platform is flexible and scalable, allowing companies to adapt and grow with their changing needs. Features include order management, billing, inventory management, payroll, and project management. NetSuite simplifies business operations, improves efficiency, reduces costs, and enhances customer satisfaction. Its user-friendly interface makes it a game-changer for businesses aiming for sustainable growth in a competitive market.

Who is NetSuite best for according to our reviewers?

  • Manufacturers: NetSuite meets all the requirements of a manufacturer, regardless of their size. It allows for growth and transition from manual stock counts to a barcode scanning system. It also provides the most up-to-date information for cost estimation and gross margin calculation

  • NetSuite Administrators: NetSuite is an all-inclusive software used across all sectors of a company. It is adaptable and easy to use, making report changes and additions easy. It also helps in tracking inventory and inventory locations

  • Salespeople: NetSuite provides systems for training and developing salespeople. It centralizes information, simplifies job hunting, and keeps all employees updated on new business requirements

  • Financial Managers: NetSuite is a comprehensive and reliable financial management solution that improves the efficiency and accuracy of financial operations. It centralizes and automates financial processes such as accounting, asset management, financial planning, and data analysis

  • CEOs: NetSuite enhances efficiency and decision-making by simplifying and streamlining financial operations. It integrates all financial tasks, from inventory management and invoicing to financial reporting. Its customizable interface adapts to user needs, significantly easing daily work.

  • NetSuite Reviews

    4.0

    NetSuite rating

    4.0

    Ease of use

    3.5

    Customer service

    3.7

    Value for money

    3.8

    Likelihood to recommend

    4.1

    Features

    12 NetSuite Reviews

    4.0 (12 reviews)
    • Bobby Jones

      Premier Tool for Long-Term Planning and Management

      With NetSuite, I have all my information centralized, which simplifies job hunting. The software keeps all employees updated on new business requirements regularly. It improves communication between suppliers and employees, minimizing supply chain disruptions. NetSuite enables me to manage daily operations and project resource planning effectively. It's user-friendly, adaptable, and encourages accurate, real-time team communication. After some practice, I found it easy to use. However, like other Oracle systems, it sometimes requires technical support, which can disrupt operations. I must confess, I quickly grow tired of the current interface's simplistic design. I switched to NetSuite because it allows me to track project progress and make informed decisions. It has saved me both time and money. Using NetSuite as an enterprise resource planning tool has led to significant cost savings. I appreciate the vendor's response and I'll explore the NetSuite Customer Community.

      June 23, 2024

    • Juan

      Cloud-Based Software Enhances Business Performance

      its real-time visibility into our business performance has greatly improved our decision-making process. The software's cloud-based nature allows me to access critical data anytime, anywhere

      June 15, 2024

    • Matthew

      Exceptional Customer Service Experience with Netsuite

      I'm absolutely thrilled with Netsuite! Being a software company, they've really streamlined their customer service. Since implementing, I've had the pleasure of interacting with at least 5 different sales contacts, all of whom are experts in their products. It's so refreshing to be able to speak directly with individuals who are knowledgeable about Netsuite's offerings, making the whole process smooth and efficient.

      June 10, 2024

    • James

      Comprehensive Solution Streamlining Financial Analysis with NetSuite

      Netsuite enhances my efficiency and decision-making by simplifying and streamlining my financial operations. I value its seamless integration of all financial tasks, from inventory management and invoicing to financial reporting. Its customizable interface lets me adapt the platform to my needs, significantly easing my daily work. Its automation features have boosted my efficiency, enabling me to concentrate more on analysis and strategic decisions. However, I occasionally have difficulty locating specific data or configurations for creating customized reports.

      June 3, 2024

    • Ursuline

      An Ode to Netsuite: A Unique and Cost-Effective System

      I must say, Netsuite is one of the most cost-effective systems I've ever encountered. The user experience has a classic, nostalgic feel to it that I find quite charming. I wholeheartedly recommend giving Netsuite a try, and if you're employed by a company that uses it, consider yourself lucky! It's a unique experience that you won't get anywhere else. You deserve this kind of distinctive quality.

      May 25, 2024

    • Yale S

      Enhancing Financial Operations with NetSuite

      NetSuite is a comprehensive and reliable financial management solution that has significantly improved the efficiency and accuracy of my financial operations. I value its ability to centralize and automate financial processes such as accounting, asset management, financial planning, and data analysis. I find the customization of NetSuite outstanding as it lets me adjust the system to my company's specific needs, create custom reports, and establish automated workflows that enhance our financial operations. However, I find the platform somewhat complicated to navigate, particularly for new users. I appreciate the vendor's response and suggestion to explore the NetSuite Customer Community.

      May 18, 2024

    • Dylan Martinez

      NetSuite: A Premier POS Software with a Quirky Twist

      I am absolutely convinced that NetSuite is the premier POS software system globally! It's quite fascinating that such an advanced system keeps things interesting by not including a straightforward feature like a customer address search - a staple in most customer databases. It's like a fun little quirk in an otherwise flawless system!

      May 12, 2024

    • Martha Davis

      Mastering Data Management with NetSuite

      I believe that Netsuite is capable of managing large data volumes and presents it effectively. It's great for viewing and printing invoices. However, I think it requires too many steps to perform a cancellation and a write off.

      May 5, 2024

    • Christine B

      NetSuite: Paving the Way for Business Expansion

      I strongly recommend NetSuite as it meets all the requirements of a manufacturer, regardless of their size. With NetSuite, our company has the potential to grow. We are currently transitioning from manual stock counts to a barcode scanning system. Our company had outgrown QuickBooks, and NetSuite was able to address this issue. We are now focusing on mastering NetSuite as quickly as possible, which involves me dedicating a lot of time to training and developing systems for other salespeople. Estimating the cost of an assembly by only looking at the BOM requires the most up-to-date information to be calculated and made available. It's easy to determine the gross margin, which our earnings are based on, and these figures fluctuate throughout the day. Initially, there were some confusing differences between NetSuite and other applications, but we are making progress. The vendor responded to my review by thanking me and suggesting that I check out the NetSuite Customer Community.

      April 27, 2024

    • Virginia Williams

      NetSuite: An Invaluable Tool for Financial Management

      As a CFO, I have found NetSuite to be an invaluable tool for managing our company's financials

      April 20, 2024

    • Edward Smith

      Exploring NetSuite: A Journey of Discovery and Decision-Making

      Three months ago, we made the exciting decision to implement NetSuite into our operations. After engaging in 6 insightful conference calls, we discovered that our specific application required additional software. It was fascinating to learn that barcoding inventory presents a unique technological challenge for NetSuite. However, we found this to be an opportunity to return to using Excel, which surprisingly offers more inventory functionality. This move also helped us to minimize our financial risk with NetSuite, which was a smart business decision. When we discussed the possibility of terminating our contract, we were met with a passionate response from the salesperson who initially encouraged us to sign up. It was clear that he was committed to meeting his sales target.

      April 16, 2024

    • Delphine M

      Customized Dashboard Metrics.

      I've been able to tailor the dashboard to display the exact metrics I need to monitor.

      April 16, 2024