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ActiveCampaign reviews
5.0 (4 reviews)

ActiveCampaign is a SaaS-based marketing platform designed to enhance business growth by reaching target audiences effectively. It guides customers through the conversion funnel, optimizing the sales process. The software offers tools for email marketing, automation, sales CRM, and messaging, making it an all-in-one solution for businesses looking to streamline their marketing efforts and increase conversions. It's ideal for businesses of all sizes seeking to improve their customer engagement and drive more sales.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is ActiveCampaign?
  • 04How ActiveCampaign compare to similar software?
  • 05Who is ActiveCampaign best for according to our reviewers?
  • 06ActiveCampaign reviews

Pros from reviewers

  • Efficient email automation: ActiveCampaign simplifies the process of setting up automated email sequences, helping to generate sales and increase efficiency

  • Centralized management for email marketing: The software is an excellent solution for small and medium-sized businesses that need centralized management for their email marketing campaigns

  • Personalized and secure messaging: ActiveCampaign allows businesses to craft personalized messages and send them securely through email, enhancing internal communication and client relationships

  • Comprehensive reporting and analytics: The software provides valuable insights into the performance of email campaigns, including open rates, click-through rates, conversion rates, and more, aiding in the enhancement of marketing strategies

  • Streamlined daily tasks and data organization: ActiveCampaign revolutionizes operations by streamlining daily tasks, impeccably organizing data, and providing a clear view of sales cycle progress.

Cons from reviewers

  • Issues with saving work: Some users have reported that the software sometimes doesn't save their work, causing them to redo it

  • Complex user interface: Despite its numerous features, ActiveCampaign is not organized in a user-friendly manner, making it difficult for some users to navigate and utilize its full potential

  • High pricing: Some users have expressed concern over the recent price increase of ActiveCampaign, which puts it in competition with alternatives like Hubspot, making it necessary to fully utilize all its features to justify the cost

  • Limited Wordpress plugin features: Users have noted that the Wordpress plugin could benefit from additional features such as new contact statistics and list assignments

  • Poor customer support: There have been instances where users experienced technical issues and did not receive timely or effective support from the ActiveCampaign customer service team.

Main features

Starting Price

$93

/ month

Free Plan

No

Targeted and personalized email advertising

Benefit from personal support

Customizable marketing automations

Marketing automation at its best

A high-performance CRM to outperform the competition

What is ActiveCampaign?

ActiveCampaign is a comprehensive customer automation platform designed to enhance the customer experience by providing a holistic view of marketing activities. It is suitable for small and medium-sized businesses, startups, and supports e-commerce, B2C, and B2B marketing campaigns. This SaaS tool offers relevant marketing solutions to reach new customers across various channels, from targeting to conversion. It not only sends email or SMS marketing but also allows for personalized messages at the right time. The automation functions enable the sending of marketing emails based on different scenarios, allowing constant adaptation to customer expectations. The user-friendly dashboard makes it easy to create impactful campaigns to boost sales while ensuring an excellent return on investment.
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ActiveCampaign

vs

logo pipedrive

Pipedrive

Pipedrive and ActiveCampaign each provide CRM platforms for managing customer information and tracking purchasing preferences. However, a critical difference between them is the scope of their features. Pipedrive is a dedicated CRM tool for sales teams. Designed to streamline your sales processes and deal management, it includes features such as pipeline management, lead tracking, contact management, and sales analytics. Pipedrive is ideal for tracking your sales activity visually. If you already use a marketing automation platform and require a stand-alone CRM, then Pipedrive may be the solution for you. 


ActiveCampaign integrates its CRM platform within a broader suite of marketing automation tools. Alongside CRM, ActiveCampaign offers features like email marketing, lead scoring, and sales automation, covering the entire customer journey. With ActiveCampaign, you can develop and deliver targeted, personalized email campaigns based on customer preferences. These capabilities...

logo activecampaign

ActiveCampaign

Marketing automation for your growth

90% off any annual plan for the first year.  on ActiveCampaign

Save up to $1,610

logo pipedrive

Pipedrive

Stay focused on sales and collect more leads with this lead management software

30% discount for 12 months on Pipedrive

Save up to $4,000

logo activecampaign

ActiveCampaign

vs

logo sendinblue

Brevo (ex. Sendinblue)

Brevo is a platform with an easy setup process. It offers a clean user interface and helpful onboarding wizards to guide users through the setup. However, when compared to ActiveCampaign, Brevo may not have the level of comprehensiveness and advanced features. The email builder in Brevo is intuitive, it even includes an inbox preview feature, which helps with creating email campaigns. While its email template library may be smaller than ActiveCampaigns, it still provides templates for almost all occasions. In terms of personalization options for lines and email content Brevo offers various capabilities. When it comes to marketing automation, Brevo covers the basics for e-commerce scenarios, providing automation templates and guides to streamline marketing efforts. Additionally, Brevo offers templates for landing pages and essential form fields, making it suitable for creating comprehensive marketing campaigns. Regarding segmentation functionality, Brevo allows targeting groups based...

logo activecampaign

ActiveCampaign

Marketing automation for your growth

90% off any annual plan for the first year.  on ActiveCampaign

Save up to $1,610

logo sendinblue

Brevo (ex. Sendinblue)

Centralize marketing and sales tools to increase your growth

75% off the annual Business Plan on Brevo (ex. Sendinblue)

Save up to $5,661

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ActiveCampaign

vs

logo hubspot

HubSpot

While ActiveCampaign and HubSpot share common CRM and email marketing features, they have several key differences. The main distinction lies in the focus and scope of their integrated tools. ActiveCampaign serves as an email marketing automation platform with a strong sales focus, supported by a dedicated CRM. As a result, it offers advanced email marketing functionality. Accessing ActiveCampaign’s CRM requires a subscription to its sales plan or combined sales/marketing bundle. On the other hand, HubSpot is a CRM platform offering several other hubs, including marketing, sales, service, operations, content management, and commerce. HubSpot automatically includes its CRM in most of its hubs, which integrate seamlessly with each other. This makes HubSpot a good tool for sharing information between departments. 


Email limits are another key difference between ActiveCampaign and HubSpot. ActiveCampaign generously offers unlimited email sends for up to 250,000 contacts on all its...

logo activecampaign

ActiveCampaign

Marketing automation for your growth

90% off any annual plan for the first year.  on ActiveCampaign

Save up to $1,610

logo hubspot

HubSpot

CRM, marketing automation & customer service software suite

75% off for 1 year on HubSpot

Save up to $7,000

Who is ActiveCampaign best for according to our reviewers?

  • Small and Medium-Sized Businesses: ActiveCampaign is an excellent solution for small and medium-sized businesses that need centralized management for their email marketing campaigns. It simplifies the process of setting up automated email sequences and assists in generating sales

  • E-commerce Businesses: ActiveCampaign is beneficial for e-commerce businesses, particularly for abandoned cart marketing. It allows easy linking with e-commerce software, although it may require a learning curve for some users

  • Beginners and Small Businesses: ActiveCampaign is an ideal match for beginners and small businesses. It offers a user-friendly email builder, automation capabilities, and comprehensive reporting and analytics. It integrates smoothly into business workflows and aids in enhancing marketing strategies

  • Sales Teams: ActiveCampaign is a useful tool for sales teams. It provides straightforward contact segmentation and a large template database for email campaigns. It also serves as an all-in-one CRM, although its recent price increase puts it in competition with alternatives like Hubspot

  • Marketing Professionals: ActiveCampaign significantly aids marketing efforts with its outstanding automation features, thorough documentation, and quick support. It integrates well with other tools, although some users may wish for more features in its Wordpress plugin and find the pricing a bit high.

  • ActiveCampaign reviews

    5.0

    ActiveCampaign rating

    4.5

    Ease of use

    4.5

    Customer service

    4.4

    Value for money

    4.3

    Likelihood to recommend

    4.5

    Features

    4 ActiveCampaign reviews

    5.0 (4 reviews)
    • Willie G

      ActiveCampaign: A Game-Changer for My Business

      ActiveCampaign has been a game-changer for my business

      April 29, 2024

    • Jessica Johnson

      My Tech Guy Recommended ActiveCampaign to Me

      The guy who set up my website recommended ActiveCampaign to me. At first, I was doubtful because I was already familiar with Mailchimp and didn't want another system for my emails. However, I discovered that ActiveCampaign offers much more than just email and it's quite easy to learn!

      April 20, 2024

    • Olivia C

      Superior CRM Solution for Educational Institutions

      ActiveCampaign is a tool that I find easy to learn and use for email campaigns, thanks to its large template database and straightforward contact segmentation. My team and I use it for sales and for maintaining email contact with our clients or students, keeping them informed about changes and offers. It provides excellent contact segmentation, enabling us to send the right email to the right customers at the right time. However, its recent price increase puts it in competition with alternatives like Hubspot, so we need to make sure we're fully utilizing all its features to justify the cost. I also feel that the dashboard could be more versatile to cater to specific needs. We switched to ActiveCampaign because it served as a better all-in-one CRM for our team.

      April 14, 2024

    • Brenda Miller

      ActiveCampaign is User-Friendly!

      I find ActiveCampaign to be user-friendly. It lets me utilize available templates, saving me from starting from scratch. Their customer support is quick to respond and always provides solutions to any issues I raise.

      April 13, 2024

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