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6 Best Alternatives to Salesforce Service Cloud in July 2024

Alternatives & Competitors to Salesforce Service Cloud

  1. 1

    Freshdesk

    90% off the Pro plan for 1 year
  2. 2

    LiveAgent

    $120 credits on any plan
  3. 3

    Intercom

    1 year free on the Advanced plan
  4. 4

    Zendesk

    6 months free
  5. 5

    Gorgias

    2nd and 3rd month's subcription free

Here are competitors or alternatives to Salesforce Service Cloud and other similar Customer Support software. You need to consider some important factors when choosing a tool like Salesforce Service Cloud for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Salesforce Service Cloud that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Salesforce Service Cloud. Discover sofware like Freshdesk, LiveAgent, Intercom or Zendesk.

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List of Alternatives to Salesforce Service Cloud

From Customer Support tools, we have selected the best alternatives to Salesforce Service Cloud based on reviews for each solution and similarities with Salesforce Service Cloud. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo freshdesk

1. Freshdesk

Customer service software to optimize your client communication

4.2 (13 reviews)
1 deal available | Redeemed by 311 members
Customer Support

90% off the Pro plan for 1 year

Save up to $100,000

Freshdesk's intuitive helpdesk solution helps customer service teams optimize their collaboration, better organize their requests, and provide faster and more targeted responses.

logo liveagent

2. LiveAgent

Customer support software

4.4 (13 reviews)
1 deal available | Redeemed by 122 members
Customer Support Call Centers

$120 credits on any plan

Save up to $120

With LiveAgent, improve your customer support by offering the ability to respond to more tickets efficiently, and in less time.Communicate with customers across all channels from a single inbox: your customer service team will love this tool.

logo intercom

3. Intercom

Strengthen relationships with your customers with an online messaging system.

4.4 (13 reviews)
1 deal available | Redeemed by 749 members
Collaboration Customer Experience

1 year free on the Advanced plan

Save up to $3,108

Intercom helps you easily set-up the right messaging experience, bots, emails, messages or even help centers, to build relationships with your customers throughout their journey.

logo zendesk

4. Zendesk

Create a customer success support suite that is accessible and available to your customers at all times.

4.3 (14 reviews)
1 deal available | Redeemed by 884 members
Customer Experience Customer Support CRM

6 months free

Save up to $50,000

Zendesk allows you to be available on any channel, at any time, to rapidly answer your customers' requests and resolve any problems.

logo gorgias

5. Gorgias

E-commerce helpdesk platform

4.2 (13 reviews)
1 deal available | Redeemed by 52 members
Customer Support Customer Experience

2nd and 3rd month's subcription free

Save up to $1,800

Put a smile on your customers’ faces. With Gorgias, improve your company’s customer support by accelerating the speed of responses, providing quality customer service and transforming your customer support into an essential profit center.

logo freshworks

6. Freshworks

Software suite for sales, marketing, and customer service teams

3.5 (13 reviews)
1 deal available | Redeemed by 947 members
Lead Management Customer Experience

90% off the Pro plan for 1 year

Save up to $100,000

Freshworks makes it easy to centralize, share and understand data across your business. Your marketing, sales and customer service teams work on the same data to offer a unique and personalized experience to each of your leads and customers.