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Zenduty Reviews

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4.7 (10 reviews)

Zenduty is a robust online platform designed for efficient incident management. It aims to minimize service downtime by promptly preventing and resolving any incidents that could adversely affect the service. The platform's key strength lies in its ability to handle incidents swiftly, ensuring optimal service performance and customer satisfaction.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Zenduty?
  • 04How Zenduty compare to similar software?
  • 05Who is Zenduty best for according to our reviewers?
  • 06Zenduty Reviews

Pros from reviewers

Cons from reviewers

Main features

Starting Price

$5

/ user / month

Free Plan

Yes

A complete and ergonomic dashboard

Actionable insights

Seamless integrations

Reliable, silent and relevant alerts

Frictionless response

What is Zenduty?

Zenduty is an online incident and alert management platform that aids businesses in maintaining reliability, quality, and resilience. It offers end-to-end alerts, call management, and organizes responses effectively. The platform gives teams control over the entire incident management lifecycle with powerful automation capabilities. It allows teams to know which service is live, the nature of the problem, and who is most likely to resolve the incident in seconds. Zenduty centralizes all alert management, ensuring each team member knows their role. It also supports customized, data-driven on-call rotations for 24/7 operational coverage. This ensures no major incident is overlooked, helping companies meet customer expectations and improve their brand image.

Who is Zenduty best for according to our reviewers?

Zenduty Reviews

4.7

Zenduty rating

4.5

Ease of use

4.6

Customer service

4.4

Value for money

4.0

Likelihood to recommend

4.5

Features

10 Zenduty Reviews

4.7 (10 reviews)

  • Patrick

    Zenduty: A Refreshing and Customizable Incident Management Tool for IT Professionals

    As an IT professional, I find the flexibility offered by Zenduty refreshing. Its ability to adapt to our specific needs sets it apart from other incident management tools.

    June 11, 2024

  • Ophelia M

    Commendable Customer Support at Zenduty: Responsive and Pleasant Experience

    The customer support at Zenduty is commendable. They are responsive and always ready to assist, making the overall experience pleasant

    June 2, 2024

  • Mark D

    Zenduty: Ensuring Data Security for CTOs

    As a CTO, I appreciate the security measures implemented by Zenduty. It gives me peace of mind knowing that our data is safe and secure

    May 26, 2024

  • Christopher M

    Zenduty's Post-Mortem Reports: Revolutionizing Incident Insights and Strategy Enhancement

    The post-mortem reports feature of Zenduty is a game-changer. It provides valuable insights into incidents, helping us improve our strategies

    May 20, 2024

  • Charles R

    Efficient Resource Management: The Power of On-Call Schedules

    As a team leader, I found the on-call schedules feature extremely useful. It helps us manage our resources efficiently and ensures 24/7 coverage

    May 12, 2024

  • Melissa G

    Zenduty's Top-Notch Alerting System Reduces Downtime

    The alerting system in Zenduty is top-notch. It ensures that no critical incident goes unnoticed, thus reducing our system downtime

    May 6, 2024

  • Jessamine

    Zenduty's Reporting and Analytics: A System Administrator's Perspective

    As a system administrator, I appreciate the detailed reporting and analytics provided by Zenduty. It helps us identify patterns and prevent future incidents

    April 29, 2024

  • Keaton S

    Zenduty's Impressive Integration Capabilities

    The integration capabilities of Zenduty are impressive. It seamlessly connects with our existing tools, enhancing our workflow and productivity

    April 23, 2024

  • Robert

    Zenduty: An Excellent Incident Management Tool for Project Managers

    As a project manager, I found Zenduty to be an excellent tool for incident management

    April 16, 2024

  • Roger A

    Improved Response Times with Streamlined Software

    its ability to streamline and automate the process has significantly improved our response times. The user-friendly interface made it easy for my team to adapt to the software

    April 15, 2024