Guru is a cloud-based knowledge management software that centralizes company information, making it easily accessible and searchable for teams. It features AI-powered suggestions, real-time updates, and integrates with tools like Slack and Google Chrome. Guru enhances business consistency, boosts productivity, and ensures everyone has access to the latest information.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Guru?
  • 04How Guru compare to similar software?
  • 05Who is Guru best for according to our reviewers?
  • 06Guru Reviews

Pros from reviewers

  • Simple and up-to-date cards: The cards in Guru are simple to set up, time-stamped for currency, and allow admin access to a select group for updates. They also allow for comments and suggestions to keep the data fresh and crowdsourced

  • Excellent search feature: Guru's search feature allows users to easily find relevant cards by simply thinking of a keyword or specific topic, which is incredibly useful for quickly identifying the card needed

  • User-friendly and easy to navigate: Guru is praised for its user-friendly interface and easy navigation, with well-structured details that allow users to effortlessly find information using just a few keywords.

  • Seamless and easily searchable solution: Guru offers a more streamlined and easily searchable solution for organizing sales material or crucial internal employee data, saving time compared to searching through other platforms like Drive, Dropbox or Box

  • Integration with other work programs: Guru has the ability to connect and integrate with other common work programs, simplifying implementation and making it a valuable asset to companies

Cons from reviewers

  • Limited editing options: The editing options in Guru can be challenging to find and are not as user-friendly as they could be, making it difficult to update collections, verification cadences, or the location of the board for an existing card

  • Less intuitive self-help feature: The self-help tool in Guru is not as efficient as expected, particularly during mobile use or training, making it difficult for users to maximize the use of the platform

  • Slow loading times: Users have reported occasional slow loading times when using Guru, although this could potentially be due to individual internet connections

  • Search function could be more intuitive: The search function in Guru requires users to know precisely what they're searching for to get a good result, which can be a hindrance when trying to find specific information

  • Poor customer service and payment issues: Some users have reported poor customer service and payment issues when using Guru, including difficulty reaching support and issues with unauthorized charges.

Main features

Starting Price

N/A

Free Plan

No

Collaborative Editing

Information Verification

AI-powered

Cloud-based

Integration Capabilities

What is Guru?

Guru is a robust knowledge management software that centralizes and streamlines access to company information. It uses AI to provide relevant knowledge and resources directly to users within their workflow, eliminating the need for lengthy searches. Features include smart suggestions, information accuracy verification, and collaborative editing. The cloud-based software can be accessed from any device and supports remote work. It integrates with tools like Slack, Microsoft Teams, and Google Chrome. Suitable for businesses of all sizes, Guru enhances productivity, decision-making processes, and promotes a culture of knowledge sharing. Currently on promotion, it offers an opportunity to revolutionize your business operations.

Who is Guru best for according to our reviewers?

  • Sales Teams: Guru is a seamless and easily searchable solution for organizing sales material, saving time compared to searching through other platforms like Drive, Dropbox or Box

  • Project Managers: Guru is a comprehensive platform for managing projects and tasks, although the self-help feature may not be very intuitive, particularly during mobile use or training

  • Content Creators and Editors: Guru offers numerous features for building cards to share information in diverse and visually appealing ways, and integrates well with other common work programs

  • Customer Support Teams: Guru is a unique and efficient tool for knowledge base management, allowing easy access to information using just a few keywords.

  • HR and Finance Departments: Guru is used to organize crucial internal employee data, like equity FAQs or ERG information. The cards are simple to set up, time-stamped for freshness, and can be managed by a select group

  • Guru Reviews

    4.3

    Guru rating

    4.5

    Ease of use

    4.5

    Customer service

    4.5

    Value for money

    4.3

    Likelihood to recommend

    4.5

    Features

    13 Guru Reviews

    4.3 (13 reviews)
    • Debra J

      Mastering Guru: A User-Friendly Powerhouse with Untapped Potential

      I appreciate Guru's overall design and user-friendly interface. I particularly enjoy its simplicity, design, content, and adaptability. However, I find its simplicity a downside as I believe the app has more potential and could offer more daily assistance services.

      July 1, 2024

    • Ronald

      Really Good, Yet

      As a freelance developer and agency owner, I appreciate Guru.com's approach to escrow and their team's effectiveness for all clients, including freelancers. However, I wish they could attract more projects for programmers and engineers. Additionally, their use of lagging Microsoft technologies can be frustrating, as I sometimes wait 5 minutes to receive an error response from the server.

      June 23, 2024

    • Johnny Jones

      An Outstanding Experience with Guru Software: A Review

      My experience with the Guru software was absolutely phenomenal! Even after a previous encounter, I decided to give it another shot and was pleasantly surprised to see the improvements. The support was incredibly helpful and I had a smooth sailing with the payment process. The brilliance of the website and the team running it is commendable. I am definitely looking forward to returning and to call them geniuses would be an understatement!

      June 16, 2024

    • Jerry

      Exploring Guru: A User's Journey

      I recently began using Guru and it's been a fairly good experience so far. I'm still figuring out how to maximize the use of this comprehensive platform for managing projects and tasks. However, I found the help tool to be less efficient than I anticipated, with the self-help feature not being very intuitive, particularly during mobile use or training.

      June 9, 2024

    • Teresa C

      Guru: A Game-Changer for Freelancers

      As a freelancer, Guru has been a game-changer. It's easy to use, reliable, and has helped me manage my projects more efficiently. The invoicing feature is a lifesaver, making it easy to bill clients and keep track of payments

      June 3, 2024

    • Adam Miller

      Wouldn't Even Give One Star.

      I wish I had read the reviews before purchasing two tickets from Guru. Unfortunately, I used my debit card and not only did they take their money, but they also sent a second charge which I can't get them to remove. Their money went through and the second charge is still being held. I can never reach anyone for help, despite their 24/7x365 support claim. This has been my worst experience ever and now I have to wait for seven business days to get my money back.

      May 26, 2024

    • Patricia Johnson

      Thriving with Guru's Knowledge Base

      I find Guru easy to use and set up. The help section, particularly the Guru Community, has been extremely helpful when I needed support. I appreciate almost everything about it. The only difficulty was convincing my company to adopt it and reminding people to check Guru instead of posting general questions on Slack.

      May 18, 2024

    • Austin Garcia

      Barbara was an Outstanding Guru Guide

      I visited Belfast and had an excellent guide named Barbara. She was very informative and made the city come alive. She also answered many questions. My friend and I would definitely recommend her for the tour.

      May 11, 2024

    • Shirley Smith

      Effortless to Operate, Simple to Refresh, Superior to Google Drive

      I've had a conversation with our head of enablement who is a big fan of Guru. Although it might not be as powerful as Seismic or ThoughtSpot, comparing them isn't exactly fair. If you're in search of a better method to organize sales material or crucial internal employee data, like equity FAQs or ERG information, Guru is a more seamless and easily searchable solution. It saves time compared to searching through Drive, Dropbox or Box. We utilize Guru for everything from HR to Finance and Sales. The "cards" are simple to set up, they're time-stamped so you know they're up-to-date, and you can grant admin access to a select group for updates. Others can leave comments and suggestions to keep the data fresh and crowdsourced. I personally adore the Chrome plugin, the search function in Guru is really good and I rarely have trouble finding a card for what I need. I also appreciate that you can download the card content to PDF, which is useful for customers.

      May 6, 2024

    • Christina M

      Guru: An Invaluable Tool for Project Managers

      As a project manager, I found Guru to be an invaluable tool for managing my team's workflow

      April 28, 2024

    • Randy Garcia

      Passionate Guru: A Testament to Culinary Dedication

      I spotted a multi-ethnic gentleman at 4.25 who was so engrossed in preparing the customer's food. He was so passionate about his craft that when a bit of sauce landed on his hand, he couldn't resist tasting it. His dedication to ensuring the flavor was just right was truly commendable. He was so in the zone that he immediately continued with his work, a testament to his commitment and focus.

      April 22, 2024

    • Tobin S

      Shaping Future Knowledge Management with Guru

      I find Guru to be a valuable asset to our company due to its ability to connect and integrate with other common work programs, which simplifies implementation. As a user who edits and creates resources within Guru, I appreciate the numerous features it offers for building cards to share information in diverse and visually appealing ways. The Guru support teams are always responsive and open to feedback in their forum. Since we started using it, we've seen many new features implemented that have enhanced the product. However, I believe the search function could be more intuitive. At present, you need to know precisely what you're searching for to get a good result. The introduction of "Answers" has significantly improved this, but I would love to see this improvement in the search functionality.

      April 16, 2024

    • Maria Martinez

      Guru Boosts Productivity with Deadlines and Reminders

      I've been using Guru for several months now and it has significantly improved my productivity. The ability to set deadlines and reminders ensures that I never miss a deadline

      April 13, 2024