Pros from reviewers
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High-quality soft phone service: RingCentral MVP provides a high-quality soft phone service with a lot of options and a low entry barrier, significantly improving from previous systems that lacked soft phone capabilities
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Excellent call quality: The call quality is consistently excellent and both peer-to-peer and peer-to-client communications are straightforward, making it a reliable choice for businesses
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User-friendly: RingCentral MVP is user-friendly and easy to set up, saving users time and making it an excellent product for daily use
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Flexibility: RingCentral MVP is a flexible platform that works across different platforms, offering stability and reliability with minimal connection issues, crashes, or failures
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Comprehensive platform: RingCentral MVP is a comprehensive platform that offers a range of features, including call scheduling and easy call transferring, making it a superior overall system.
Cons from reviewers
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Slow performance: Users have reported slow performance with the app, requiring frequent restarts throughout the day
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No refunds for downtime: The company does not offer refunds for downtime, leaving users to negotiate with their sales team
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Complex setup process: Setting up the initial Interactive Voice Response (IVR) for a company can be a lengthy process, requiring external assistance as the built-in functionality may not meet specific needs
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Limited voicemail features: The software lacks certain voicemail features such as the ability to share a saved voicemail with another user outside the company
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Difficult cancellation process: Users have reported difficulties in cancelling their subscriptions, with the company insisting on phone cancellations and continuing to charge even after cancellation requests.
Main features
Starting Price
Free Plan
Mobile access
Advanced analytics
Ring groups
VoIP connection
Reliability and security
Starting Price
N/A
Free Plan
No
Mobile access
Advanced analytics
Ring groups
VoIP connection
Reliability and security
What is RingCentral MVP?
How RingCentral MVP compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is RingCentral MVP best for according to our reviewers?
Small to Medium Businesses: These businesses can benefit from RingCentral MVP's high-quality soft phone service, video and text communication options, and straightforward peer-to-peer and peer-to-client communications
Large Corporations: With its comprehensive platform and user-friendly reports, RingCentral MVP is suitable for large corporations that require a stable, reliable, and flexible communication system
Dissatisfied Customers: Customers who have had negative experiences with other providers may find RingCentral MVP to be a refreshing change, thanks to its superior overall system and excellent support, although they should be aware of potential issues with automatic contract renewals and cancellation procedures.
Legal Professionals: Lawyers and other legal professionals can use RingCentral MVP for its voicemail recording and archiving features, although they may need to purchase additional services for long-term storage of text messages
Tech-Savvy Users: Users with a good understanding of technology can take advantage of RingCentral MVP's custom API hooks and other advanced features, although they may need to be patient with the setup process
RingCentral MVP Reviews
4.2
RingCentral MVP rating
4.0
Ease of use
4.0
Customer service
4.0
Value for money
4.0
Likelihood to recommend
4.3
Features
13 RingCentral MVP Reviews
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Kelly D
Exceptional Support Team Addressed All My Queries on RingCentral-MVP
I've had great experiences with the support team at RingCentral-MVP. Even when I'm stressed and frustrated, they remain calm and help soothe me. They patiently answer all my questions without rushing me or making me feel like my concerns are insignificant.
July 2, 2024
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Rose Johnson
RingCentral MVP: A Reliable and Flexible Calling Platform
In general, I find Ring Central to be a stable, reliable, and flexible platform that works across different platforms. I haven't had any connection issues, crashes, or failures recently. The calls are clear with minimal flickering. I like that it's a comprehensive platform, quite stable, and its reports are user-friendly. However, it sometimes experiences delays in connecting calls. The vendor responded to my feedback, thanked me, and invited me to share more via email. They expressed their appreciation for my business.
June 25, 2024
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Laura Brown
RingCentral MVP: A Stellar Experience
I've had a great experience with RingCentral MVP so far. It's reliable, saves me money, is user-friendly, and easy to set up, saving me time as well. However, there are no refunds for downtime, so I have to contact my sales team for that. I chose RingCentral MVP because it was more affordable and the support was excellent. I switched to them because they were running the platform. The Review Team valued my feedback and they are proud to offer a user-friendly experience that's easy to implement. They've invited me to continue the conversation via email if I have any questions.
June 18, 2024
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Janet D
Feature-Rich Experience
I think RingCentral-MVP is good, but it could be excellent. I like its features, like choosing my call schedule and easily transferring calls. However, I often face slow performance with the app, and it's not just me - my colleagues have the same problem. I have to close and reopen the app many times a day. The vendor has responded to my feedback and asked me to email them for further help to improve my experience.
June 11, 2024
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Carl Johnson
Exploring and Navigating RingCentral MVP: A Personal Journey
I had the opportunity to explore RingCentral MVP during their trial period and it was quite an enlightening experience. There were a few challenges along the way, but it was a great chance to learn and grow. Now, I'm in the process of getting a refund and it's turning out to be quite an adventure! It's all part of the journey and I'm excited to see how it all unfolds.
June 2, 2024
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Steven F
Outstanding VoIP Phone Solution with RingCentral MVP
I find RingCentral MVP to be an excellent product that operates flawlessly. I use it every day, as do most of my clients. Its simplicity earns it a 5-star rating. Even my clients with basic computer skills have mastered and love this product. However, I wish there were more voicemail features, like sharing a saved voicemail with another user outside the company. The vendor responded positively to my feedback, suggesting I use their ideas portal to share my thoughts and engage with others. They also provided their contact information for further communication. I am happy with my choice of RingCentral and look forward to continuing to use their services.
May 26, 2024
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Tate
Commendable Customer Support: RingCentral MVP's Responsive and Knowledgeable Assistance
The customer support provided by RingCentral MVP is commendable. They are responsive, knowledgeable, and always ready to assist
May 21, 2024
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Kassia S
Improved Productivity with Seamless Integration and Impressive Video Conferencing
its seamless integration with other software platforms has significantly improved our team's productivity. The video conferencing feature is particularly impressive, providing clear and uninterrupted communication
May 12, 2024
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William Smith
Experiencing Excellent Customer Service with RingCentral-MVP
I'm really enjoying my subscription with RingCentral-MVP! Their customer service is always available for a chat, and I love how they ensure I'm connected with the right department for my needs. It's clear they're committed to providing top-notch service. I'm always on the line with them, getting the opportunity to interact with various teams, which is a testament to their comprehensive approach.
May 6, 2024
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Deborah N
Exemplary Customer Service Experience with RingCentral MVP
I am absolutely thrilled with RingCentral MVP! Their unique approach to customer service is commendable. They offer a personalized touch by insisting on phone cancellations, which I find very reassuring. I had to cancel my account in November 223 and the process was smooth and straightforward. I was mistakenly charged for that month, but the issue was quickly resolved when I contacted my bank. To my surprise, they were so efficient that they even followed up with a charge in December, showing their commitment to ensuring all processes are thorough. It's clear to me that their main goal is to provide top-notch service and ensure customer satisfaction. I am genuinely impressed with their dedication and commitment!
April 30, 2024
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Johnny E
RingCentral MVP: A User's Journey of Consistent Service and User-Friendly Features
I've had an absolutely unique experience with RingCentral! They have an evergreen clause that ensures you a 2-year extension, which is fantastic because you don't have to worry about renewing your contract. It's all taken care of! When they updated their app, it was a game-changer. They streamlined some features, which at first seemed like a reduction, but it actually made the app more user-friendly and efficient. Even though I had the opportunity to switch to another provider, I chose to stick with RingCentral because of their consistent service. I appreciate the fact that they have a long-term vision and are not just about making quick money. They truly value their customers and it shows in their commitment to providing excellent service. I've learned so much from my journey with RingCentral and I'm excited to share my positive experiences with others. Other providers may offer different services, but RingCentral stands out with their fair terms and conditions. Signing a deal with RingCentral was one of the best decisions I've made. I highly recommend them!
April 21, 2024
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Xanthe S
Exploring RingCentral MVP: A Leap into Advanced Communication
Ringcentral completely transformed our previous phone system by introducing us to soft phones and providing video and text communication options. We initially found it to be a great addition when we only required phone/fax services. Ringcentral offers a high-quality soft phone service with a lot of options and a low entry barrier, a significant improvement from our previous system that lacked soft phone capabilities. The call quality is consistently excellent and both peer-to-peer and peer-to-client communications are straightforward. However, setting up the initial IVR for our company was a lengthy process and we had to hire an external party to create our entire workflow as the built-in functionality didn't meet our needs. We also wanted a custom API hook for new calls, but it took over six months to get this built in. We switched to RingCentral MVP from our previous plan with Mitel, which didn't include softphones.
April 14, 2024
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Diane W
RingCentral MVP: Reliable and Efficient Communication Tool
I have found RingCentral MVP to be a highly reliable and efficient communication tool
April 14, 2024