Pros from reviewers
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Stability and ease of navigation: Dynamics 365 offers a stable platform with an easy-to-navigate dashboard, making it user-friendly and reliable
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Effective tracking and CRM functionalities: Dynamics 365 effectively tracks activities and offers excellent CRM functionalities, providing easy lead generation options and managing sales operations effectively
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Creation of productive data reports: The software enables the creation of productive data reports, aiding in data analysis and decision making
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Centralized, user-friendly platform: Dynamics 365 offers a centralized, user-friendly platform that provides real-time client information, aiding in contact management and company growth.
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Coordination and document management: The software provides excellent coordination and document management features, allowing for efficient organization and retrieval of documents
Cons from reviewers
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Lack of ERP integration: Despite its robust features, Dynamics 365 struggles to integrate with some ERP systems, making it challenging to keep contact details updated across different platforms
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Difficulty in feature navigation: With a plethora of features, users sometimes find it hard to locate the specific functionality they need
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Bugs in the phone system: Some users have reported that Dynamics 365 as a phone system is hard to manage and is riddled with bugs that need fixing
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Connectivity issues: There have been instances of connectivity problems with the main database, leading to outdated data
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Limited compatibility and cloud functionality: Some users have noted that Dynamics 365 could improve in terms of compatibility with other applications and its cloud functionality.
Main features
Starting Price
Free Plan
Financial reporting
Pipeline management
Seamless collaboration and communication
Sales trend analysis
Powerful marketing automation
Starting Price
N/A
Free Plan
No
Financial reporting
Pipeline management
Seamless collaboration and communication
Sales trend analysis
Powerful marketing automation
What is Dynamics 365?
How Dynamics 365 compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Dynamics 365 best for according to our reviewers?
Sales Teams: Dynamics 365 is beneficial for sales teams as it provides excellent CRM functionalities, easy lead generation options, and effective tracking of activities. It also allows for the creation of productive data reports and manages sales operations effectively
Marketing Teams: Dynamics 365 offers an easy and efficient platform for managing campaigns. It is powerful and easy to learn, especially for those with experience in similar marketing packages
Product Support Teams: This software is frequently used by product support teams for managing support requests and keeping contact details. However, it may require integration with other ERP software for optimal functionality
Management Teams: The software is a worthwhile investment for management teams as it modernizes the sales reporting process, enables easy review of sales leads and issues, and allows access to customer history on the move through its mobile app
Individual Users: Dynamics 365 is a flexible tool that serves the needs of both individuals and businesses. It helps in managing contacts, aiding company growth by unifying processes, and offers real-time client information through its centralized, user-friendly platform. However, it requires an active internet connection to work and its compatibility with other applications and cloud functionality could be improved.
Dynamics 365 Reviews
4.4
Dynamics 365 rating
4.0
Ease of use
4.0
Customer service
4.1
Value for money
4.0
Likelihood to recommend
4.3
Features
13 Dynamics 365 Reviews
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Virginia Davis
Sales Module Simplifies Lead Tracking for Professionals
As a sales professional, the sales module has been instrumental in tracking leads and opportunities, making my job much easier
July 1, 2024
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Rose Miller
Revolutionizing Customer Service with Dynamics 365
The customer service module of Dynamics 365 has revolutionized our customer interactions, providing us with valuable insights and helping us deliver superior service
June 25, 2024
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Doris F
Empowering SMEs with Microsoft Dynamics 365: Streamlined Processes and Real-Time Client Information
Personally, I find Dynamics-365 helpful in managing contacts and aiding company growth by unifying processes. I like its centralized, user-friendly platform that offers real-time client information. However, I believe it lacks in compatibility with other applications and its cloud functionality could be improved.
June 16, 2024
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Brittany Williams
Great Daily Tool for Personal and Business Use
The Dynamics-365 app's features have been useful for me in my professional and academic life. It's a flexible tool that helps both individuals and businesses, serving the needs of small businesses and large corporations. However, it needs an active internet connection to work.
June 9, 2024
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Austin S
Game-Changing Marketing Automation Features: Streamlining Targeted Campaigns
The marketing automation features have been a game-changer for our marketing team, allowing us to create targeted campaigns with ease
June 1, 2024
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Johnny Brown
Unlocking Digital Sales Reporting with Dynamics 365 CRM
Dynamics CRM has proven to be a worthwhile investment for us, modernizing our sales reporting process. It enables management to easily review sales leads and issues from the web or mobile app. It's simple to access details on the move, and the mobile app allows us to view a customer's past history. However, we've encountered some connectivity problems with our main database, resulting in some outdated data. We selected Dynamics 365 for its integration capabilities, user-friendliness, and price point.
May 26, 2024
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Ronald
Dynamics 365: A Challenging Journey
I've had several negative experiences with Dynamics-365 as a phone system. It's extremely hard to manage and the system is full of bugs that require fixing. I believe it's not worth the cost and it's not a practical or functional system.
May 18, 2024
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Danielle R
Tailored Cloud-Based Solution for Remote Work
I've been able to tailor it to suit our unique business needs. Its cloud-based nature allows me to access data from anywhere, which is a huge advantage in today's remote working environment
May 14, 2024
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Ginevra S
My Experience with Dynamics 365: A User's Perspective
I find Dynamics-365 to be a beneficial system that we frequently use for Sales and Product Support Request Management. It's an excellent tool for tracking support requests and keeping contact details. However, I wish it could integrate with our ERP software, as it's difficult to ensure that updated contacts in our ERP system are also updated in our CRM system. Sometimes, it's challenging to find the desired feature due to its numerous features. We switched to Dynamics 365 from Sage CRM because Microsoft 365 offered more features.
May 5, 2024
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Steven S
Improved Productivity with Microsoft Integration
its integration with other Microsoft products has significantly improved our productivity. The software's ability to customize and automate processes is exceptional
April 30, 2024
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Adam
Trustworthy Tool for Managing Diverse Project Contacts
I am impressed with the stability and ease of navigation of the Dynamics-365 dashboard. I appreciate its coordination and document management features and would recommend it. The software effectively tracks activities and its CRM functionalities are excellent, providing easy lead generation options. It enables the creation of productive data reports and manages sales operations effectively. This product offers an easy and efficient platform for managing campaigns. It is powerful and easy to learn, especially if you have experience with other similar marketing packages.
April 23, 2024
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Sable D
Top-Notch Reporting: Empowering Informed Decision-Making
The reporting capabilities are top-notch, providing real-time data that helps us make informed decisions
April 15, 2024
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Linda Miller
Dynamics 365: Streamlining Project Operations
As a project manager, I find Dynamics 365 extremely useful for streamlining our operations
April 13, 2024