Pros from reviewers
-
All-cloud central server: Egnyte operates as a central server in the cloud, enabling easy access to files from anywhere, which is particularly beneficial for remote or distributed teams
-
Integration with Google Docs and O365: Egnyte allows for seamless integration with Google Docs and O365, providing a unified ecosystem for document management
-
Detailed access privilege control: The software offers highly detailed access privilege control, ensuring that only authorized individuals can access certain files or documents
-
Data security: Egnyte includes an optional add-on called Protect that offers impressive data security levels, including encryption and key management, making it ideal for large corporations concerned about data security
-
Supportive customer service: Despite some criticisms, many users appreciate Egnyte's support team for their helpfulness and quick response times.
Cons from reviewers
-
Buggy moments and weaker mobile version: Despite its strong capabilities, Egnyte can have its buggy moments, particularly in its mobile version, which is not as strong or reliable as the desktop version
-
High cost for full functionality: While Egnyte offers a range of impressive features, it can be costly, particularly for users who do not utilize all the functions it provides
-
Challenging deployment and user training: Deployment of Egnyte can be challenging due to quirks that necessitate user training, making the process more complex and time-consuming
-
Small maximum file size limit: Egnyte has a small maximum file size limit, which can be problematic for users who need to store and share large files, such as high volume video files
-
Requires strong and fast internet connection: Egnyte requires a fairly strong and fast internet connection to work properly, which can cause file malfunctions between users in cases of poor or unstable internet connection.
Main features
Starting Price
Free Plan
Secure File Sharing
Hybrid Functionality
Robust Administrative Controls
Advanced Security Measures
Seamless Integration
Starting Price
N/A
Free Plan
No
Secure File Sharing
Hybrid Functionality
Robust Administrative Controls
Advanced Security Measures
Seamless Integration
What is Egnyte?
How Egnyte compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Egnyte best for according to our reviewers?
Small Business Owners: Despite some shortcomings, Egnyte is recommended for small business owners as a dependable and easy-to-use cloud storage solution. It integrates with other business tools like Google Drive and Microsoft Office, and allows for syncing across all devices
Large Corporations: Egnyte is suitable for large corporations due to its strong security features, including encryption and key management. It also offers a high level of data security with its optional add-on, Protect
Remote or Distributed Teams: This software is ideal for teams that work remotely or are distributed across different locations. It offers excellent value for money and allows users to access their files from anywhere, provided they have internet access
IT Teams: Egnyte is useful for IT teams, particularly for its ability to install drives on machines, streamlining file browsing, downloading, and updating. It also offers a useful online web tool for searching and file management
VFX Teams: Although the experience with Egnyte was not positive for a remote VFX team due to issues with large files and a buggy desktop app, it could potentially be suitable for VFX teams that do not deal with large files and require a platform for sharing and accessing files.
Egnyte Reviews
3.8
Egnyte rating
4.5
Ease of use
4.5
Customer service
4.2
Value for money
4.3
Likelihood to recommend
4.5
Features
12 Egnyte Reviews
-
Robert G
Egnyte: A Review of Their Secure and Consistent Service
I've been a loyal customer of Egnyte for many years, dating back to when they were just starting out. Their service has evolved significantly over time. During the challenging times of the COVID-19 pandemic, we faced a slight delay in our revenue transfer and requested an 18-day extension to pay a bill. Despite our consistent history of prompt payments, they adhered to their policies, which I respect as a business owner myself. Recently, we decided to upgrade our service and received a $25 bill. Unfortunately, due to an unforeseen circumstance of a stolen credit card, the payment was delayed. Egnyte has a unique approach to billing, where they don't allow customers to update their billing information online. This is a security measure that I appreciate, even though it can be a bit inconvenient at times. We reached out to them multiple times and were directed to their voicemail and FAQs. When we finally got a response, the representative guided us to email their billing department. This process took a few days, but it was a learning experience for us. It showed us that Egnyte takes security seriously and doesn't rush through processes. Egnyte has a different approach to customer service, focusing more on security and adherence to policies. They may not always be the most convenient, but they are consistent and reliable. I appreciate their commitment to maintaining a secure platform for businesses. I would highly recommend Egnyte to any business that values security and consistency.
June 24, 2024
-
Julie Garcia
Excellent for Distributed Teams
So far, I am extremely satisfied with Egnyte. It's ideal for remote or distributed teams and provides excellent value for money compared to alternatives like Dropbox and Box. I transitioned to Egnyte from a local NAS file server and now I regret not doing it sooner. Egnyte is perfect for us, it's like carrying our entire file server wherever we go, provided we have internet access. This is incredibly convenient, particularly with the Desktop connect feature. I would have joined a few years ago, but they didn't offer the Team plan then. Now that they do, it's excellent for smaller businesses or teams. I no longer have to stress about local or physical threats to our file server, as everything is stored in the cloud. I'm very pleased with it so far. During my trial, I encountered some problems with uploading via FTP and didn't get a response from support or sales. However, once I contacted them through another channel, things improved.
June 17, 2024
-
Amy Garcia
Exemplary Customer Service: My Ongoing Journey with Egnyte
My experience with Egnyte has been incredibly enlightening, leading me to continue my use of the service indefinitely. I find it refreshing that Egnyte's policies demonstrate a strong commitment to assisting customers and acting in their best interest, which is particularly heartening in today's customer-centric business environment.
June 10, 2024
-
Douglas Jones
Cloud Services Enhance with Egnyte, Yet Caution Advised
The online file services of Egnyte are getting better, but their customer service has been awful since late 221. I've had to deal with constantly changing representatives, with a turnover rate of three times in six months. They struggle to keep track of our conversations and demand written documentation from me, even though they insist on assisting me through video chat or Zoom. It seems like they're going through a messy growth phase, so I'm proceeding with caution.
June 3, 2024
-
Gregory E
Top-Notch Security Features with Egnyte
As a business owner, I found Egnyte's security features to be top-notch. The ability to set user permissions ensured that sensitive information was only accessible to authorized personnel
May 28, 2024
-
Hyacinth G
Egnyte's Preview Feature Streamlines Workflow for Graphic Designers
As a graphic designer, I appreciated the preview feature in Egnyte which allowed me to view files without having to download them first. This saved me a lot of time and made my workflow more efficient
May 18, 2024
-
John Davis
Exceptional Customer Service Experience with Egnyte
I am absolutely thrilled with the customer service from Egnyte! They are incredibly dedicated and always ready to offer support. It feels like they are partnering with us to ensure we get the most out of the data we have invested in. I have complete trust in this company. After over 1 years of using their file storage, they upgraded our access and we have successfully managed all our files. Their commitment to customer satisfaction is truly commendable!
May 13, 2024
-
Gary
Effortless Remote Work with Egnyte's Mobile App
As a remote worker, I found Egnyte's mobile app to be extremely convenient. It allowed me to access important files on the go, ensuring that I could work effectively from any location
May 7, 2024
-
Jesse G
Journeying Through Egnyte: A User's Perspective
I use Egnyte for sharing, accessing, and uploading/downloading files both within and outside my office. While it serves its purpose on some days, I personally find it less seamless than other platforms. I do appreciate its cloud-based nature and mobile sharing capabilities, which simplify sharing files across different office locations. However, I don't consider it the best content sharing platform I've used. It struggles to integrate well with Google and can sometimes be confusing to use. The vendor has responded to my feedback, stating that they are constantly updating and improving their integrations, including with Google's suite of products. They also provided links to the latest benefits, features, and enhancements of their G Suite integration, as well as additional training on their apps and integrations at Egnyte University.
April 30, 2024
-
Catherine
Efficient Document Management with Intuitive Interface and Version Control
its intuitive interface made it easy for my team to upload, download, and edit documents in real-time. The version control feature was particularly useful in keeping track of changes and revisions
April 21, 2024
-
Ann J
Great Software with Extensive Device Compatibility
I think Egnyte is a good product. Although the price is relatively high, overall, I believe it provides a good service.
April 16, 2024
-
Tyler
Egnyte: Dependable, User-Friendly Cloud Storage with Minor Hiccups
Overall, I would recommend Egnyte to other small business owners as a dependable and easy-to-use cloud storage solution, despite some shortcomings. I've been using Egnyte for my small business for the past half a year and have found it simple to navigate, with the capability to store and access my files from anywhere. I value its integration with other business tools like Google Drive and Microsoft Office, and I've synced all my devices to it for a more streamlined workflow. However, I've run into a few problems. The cost can be high for small businesses, particularly for large data storage. The search function could be better as it's been inconsistent at times. Customer service could be more prompt, and there have been moments of platform downtime, which can be annoying.
April 15, 2024