Pros from reviewers
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Affordable pricing: Despite some negative reviews, Apptivo is recognized for its reasonable pricing. This makes it a potentially good choice for small to medium-sized businesses looking for a cost-effective CRM solution
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Potential for customization: Although some users found the setup process time-consuming, this suggests that Apptivo offers a degree of customization. This can be advantageous for businesses that need a tailored CRM solution
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Variety of functionalities: Apptivo offers a wide range of functionalities. This can be beneficial for businesses that require diverse features in their CRM software
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Professional Implementation Service: Apptivo provides a Professional Implementation Service. This service can be useful for businesses that need assistance in setting up and implementing the software
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No commitment: Apptivo does not lock users into a long-term commitment. This can be beneficial for businesses that prefer to test the software before making a long-term investment.
Cons from reviewers
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Poor user interface: The user interface of Apptivo has been described as subpar, unattractive, and disorganized, making it difficult to navigate and use
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Inconsistent support: Apptivo has been reported to provide inconsistent support to its users, causing frustration and dissatisfaction
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No refunds: Despite dissatisfaction with the service, Apptivo does not offer refunds, which can lead to financial loss for the user
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Slow and buggy platform: Users have reported encountering several bugs and a slow platform, which can hinder productivity and efficiency
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Unresponsive customer service: Users have reported that Apptivo's customer service is unresponsive, particularly when it comes to billing issues, leading to ongoing charges even after discontinuing the service.
Main features
Starting Price
Free Plan
Customer Relationship Management (CRM)
Project management
Invoicing
Supply chain management
Field service management
Starting Price
N/A
Free Plan
No
Customer Relationship Management (CRM)
Project management
Invoicing
Supply chain management
Field service management
What is Apptivo?
How Apptivo compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Apptivo best for according to our reviewers?
Large Companies: Large organizations that require a robust CRM solution for managing complex business operations and customer relationships
Freelancers: Individuals who work independently and require a CRM solution for managing their client relationships and projects
Small Businesses: Companies with a limited number of employees that need a cost-effective CRM solution for managing customer relationships and business operations
Medium-sized Businesses: Businesses with a moderate number of employees that require a comprehensive CRM solution for managing various aspects of their business
Hosting Service Providers: Companies that provide internet hosting services and need a CRM solution for managing their customer relationships and service delivery.
Apptivo Reviews
3.7
Apptivo rating
4.0
Ease of use
4.5
Customer service
4.7
Value for money
4.3
Likelihood to recommend
4.3
Features
13 Apptivo Reviews
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Scott Garcia
Continued Billing After Service Termination
The solution seemed fine, but even after discontinuing it two months ago, they are still billing me. I've received no response from their support email regarding this issue. It's bad!
June 29, 2024
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Linda B
Revolutionizing Sales with Apptivo's Lead Management.
The lead management feature in Apptivo has revolutionized our sales process, enabling us to track and follow up on leads more effectively
June 25, 2024
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Amber D
Overcoming Challenges with Apptivo: A Testimonial on Excellent Customer Support
I am absolutely thrilled with Apptivo! After several attempts, I finally managed to connect an IMAP account to their services. They initially suggested that the mail service I was using wasn't set up correctly, but as the provider of the hosting service, I was able to confirm that it was functioning perfectly. I tested the IMAP details with several apps, including WordPress, Outlook, and Thunderbird, and everything worked seamlessly. When I tried to connect with Apptivo, I did encounter some challenges, but their support team was there to assist me every step of the way, never hesitating to point out potential issues with the mail service. After creating a new account with a different mail service, I was successful! I highly recommend this excellent service and its support team, especially Vagnesh, who was particularly helpful and patient throughout the process.
June 18, 2024
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Michelle Johnson
Apptivo's Project Management Tool: Keeping Teams on Track
The project management tool within Apptivo has been instrumental in keeping our team on track and ensuring we meet deadlines. It's user-friendly and intuitive
June 10, 2024
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Diana E
Fantastic Customization Options: Tailoring Apptivo to Suit Our Needs
The customization options in Apptivo are fantastic. We've been able to tailor the software to suit our specific needs, which has made it even more valuable to us
June 3, 2024
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Kenneth S
Efficient Invoicing with Apptivo
I've found Apptivo's invoicing system to be incredibly efficient. It's saved us countless hours in manual work and reduced errors significantly
May 27, 2024
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Corbin S
Truly, one of the worst CRM systems I've encountered
Honestly, Apptivo is one of the worst CRM systems I've ever used in my 3 years of experience. It's slow, unattractive, disorganized, and lacks structure. It's confusing and requires me to repeat my notes and tasks in multiple places for every call or lead. Simply put, it's really, really bad.
May 18, 2024
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Julia Williams
Billed for Unreceived Services
My company chose Apptivo because it seemed like a perfect fit during the sales process. We signed up for their Ultimate Plan and Professional Implementation Service, paying $4 for the implementation. However, after a year, the program did not meet our expectations. Despite cancelling our subscription renewal for the second year, Apptivo still charged our card. We disputed the charge and asked for a refund for our subscriptions and setup fee, but they refused. We were so frustrated that we switched to a competitor, who had us up and running in less than a month. Based on my experience, I would not recommend Apptivo.
May 12, 2024
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Celeste M
Streamlined Operations and Improved Efficiency with Comprehensive Business Applications
its comprehensive suite of business applications has streamlined our operations and improved efficiency. The CRM module, in particular, has made customer relationship management a breeze
May 4, 2024
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Kevin N
Not Suitable for Freelancers
As a freelancer, I was in search of a CRM solution and came across Apptivo on an online forum. It seemed to offer a lot of functionality at a reasonable price. However, after testing it for about two weeks, I encountered several bugs and found the platform to be slow with a subpar UI. I informed them today that it wasn't suitable for me. While I believe it might be beneficial for small or medium-sized businesses, it felt like unnecessary clutter for my needs. Additionally, it required a lot of time to set up, making me feel like I spent more time configuring it than actually using it.
April 27, 2024
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Sable M
Apptivo: A Game-Changer for Our Organization
Apptivo has been a game-changer for our organization
April 22, 2024
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Brian Garcia
All Negative Reviews are Genuine
All the negative reviews about Apptivo are true. They take my money and provide inconsistent support. They also don't offer any refunds if I'm not satisfied.
April 13, 2024
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Terry
Commendable Commitment: Apptivo's Continuous Updates and Top-Notch Product
I appreciate the regular updates and improvements Apptivo makes. They're committed to staying ahead of the curve and providing a top-notch product.
April 13, 2024