Pros from reviewers
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Easy to use and set up: Hubspot Sales Hub is simple to use and set up, making it easy for new salespeople to learn and get started
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Rich integration: The software offers a high level of integration, allowing it to work seamlessly across multiple platforms and with other HubSpot products, such as the marketing hub and CRM
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Customizable: Hubspot Sales Hub allows for customization, including adding specific attributes and creating custom stages and workflows, making it adaptable to specific business needs
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Cost-effective: Despite being a bit expensive, many users find Hubspot Sales Hub to be more cost-effective than other CRM platforms like Salesforce, especially considering the rich features and scalability it offers
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Excellent support: Users have praised Hubspot's support team for being incredibly helpful and quick to respond, making it easier to manage tasks and solve issues.
Cons from reviewers
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Poor onboarding process: Some users have reported a lackluster onboarding process, with inadequate support and guidance, which can make the initial setup challenging
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Limited forecasting capabilities: While Hubspot Sales Hub offers a range of customization options and workflows, it falls short in the area of sales forecasting, a feature where other CRM platforms like Salesforce excel
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Steep learning curve: New users unfamiliar with the Hubspot ecosystem may find the platform difficult to navigate initially, and the adaptation process can be tedious.
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Expensive for small teams: Despite its rich features and easy integration, Hubspot Sales Hub can be quite costly, especially for small sales teams that may not fully utilize all its capabilities
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Issues with internal communication: Some users have reported that the platform lacks robust internal communication features, such as the ability to send emails directly from the CRM
Main features
Starting Price
Free Plan
Deal pipeline
Smart email tracking
Meeting scheduling made simple
Sales documents
Seamless email integration
Starting Price
N/A
Free Plan
No
Deal pipeline
Smart email tracking
Meeting scheduling made simple
Sales documents
Seamless email integration
What is Hubspot Sales Hub?
How Hubspot Sales Hub compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Hubspot Sales Hub best for according to our reviewers?
Startups: Hubspot Sales Hub is a great fit for startups, offering full customization without the need for third-party intervention. It provides a deep understanding of pipelines through its custom pipelines, properties, and workflows. However, it may not be as strong in forecasting
Marketers: Hubspot Sales Hub is beneficial for marketers, providing valuable insights into customer behavior, automating repetitive sales tasks, and simplifying the tracking and management of leads, contacts, opportunities, and activities. It centralizes all data, making it easily accessible. However, it may have a steep learning curve for those not familiar with the Hubspot ecosystem.
Independent business owners: This software is ideal for independent business owners who want to manage their business operations without the need for consultants or programmers. It offers a user-friendly interface, customization options, and excellent customer support
Large sales teams: Hubspot Sales Hub is suitable for large sales teams due to its ease of use, rich integration capabilities, and customization options. It allows for the creation of custom stages and workflows, and integrates well with other platforms, including LinkedIn Sales Pro and Hubspot's own marketing hub and CRM
SMB sales: This software is particularly useful for SMB sales, offering a comprehensive set of features that merge those of Salesloft and Salesforce. It is excellent for reaching out to leads, creating tasks, and monitoring vital business information
Hubspot Sales Hub Reviews
4.3
Hubspot Sales Hub rating
4.5
Ease of use
4.5
Customer service
4.2
Value for money
4.4
Likelihood to recommend
4.4
Features
12 Hubspot Sales Hub Reviews
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Nathan R
Experiencing Efficiency and Growth with HubSpot Sales Hub
Absolutely love HubSpot Sales Hub! It's so efficient - if you bulk update things, it automatically upgrades you to the next package to accommodate your growing needs. If you ever have any concerns, their team is always ready to help and guide you through the process. It's all part of their commitment to ensuring you have the best experience possible!
June 23, 2024
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Patricia D
HubSpot Sales Hub: A Cost-Effective, Flexible, and Versatile CRM Solution
I think HubSpot Sales Hub is a fantastic CRM, especially for SMB sales. It's comprehensive, merging features of Salesloft and Salesforce. It's excellent for reaching out to leads, customers, creating tasks, and monitoring vital business information. While its reporting and forecasting features might not be the best, we didn't explore this much. We opted for HubSpot Sales Hub because it was more cost-effective and flexible than other leading alternatives.
June 15, 2024
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Irene Williams
Top-tier CRM for Startups: HubSpot Sales Hub
As a marketer, I believe Hubspot Sales Hub is the best CRM, particularly for startups. It's fully customizable to my preferences without requiring third-party intervention, which allows all work to be done in-house, unlike Salesforce. Its custom pipelines, properties, and workflows provide a deeper understanding of the pipelines. However, it could do better in forecasting, an area where Salesforce shines. I chose Hubspot Sales Hub over Salesforce because it's not only more cost-effective but also more customizable.
June 10, 2024
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Faye G
Great Product, Dreadful Onboarding Experience with HubSpot Sales Hub
HubSpot Sales Hub is a decent platform with great automation capabilities and ease of use. However, I found their onboarding process to be the worst I've ever experienced from a SaaS provider. Despite charging for this service, they failed to provide the necessary support and took no responsibility for the process. Therefore, I wouldn't recommend this software if you need quick assistance in setting it up.
June 3, 2024
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Robert Smith
Intuitive Deal Pipeline: A Clear Overview in HubSpot Sales Hub
The deal pipeline in HubSpot Sales Hub is intuitive and easy to use, it gives a clear overview of where each deal stands
May 28, 2024
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Megan Williams
Highly Recommended: The Exciting and Rewarding Hubspot Sales Hub
I find Hubspot Sales Hub incredibly exciting and rewarding to use! I'm amazed they offer such a high-quality product at a reasonable price. If I had to keep using it, I would be absolutely thrilled. I strongly recommend trying out Hubspot to enhance your productivity!
May 20, 2024
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Henry Smith
HubSpot: The Unrivaled Solution for Your Business
Hubspot Sales Hub is the simplest and most powerful product I've ever used. Moving from Salesforce was a massive relief. I no longer require consultants or programmers to effectively run my business. I can manage most tasks on my own and if I can't, Hubspot's support is incredibly helpful and quick to respond. It surpasses all other products in terms of user-friendliness and customization. Honestly, I have no complaints. I left Salesforce because its user interface is awful and it's difficult to accomplish anything without a consultant or developer. Additionally, when you factor in the license cost and the development/maintenance cost, Salesforce is very costly and inefficient.
May 14, 2024
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Jonathan Miller
HubSpot Sales Hub Automation Boosts Sales Efficiency
The automation features in HubSpot Sales Hub have significantly improved our sales process, saving us countless hours of manual work
May 6, 2024
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Kimberly M
Experiencing HubSpot Sales Hub: A Tale of Professionalism and Customer Service
I had a conversation with a sales representative from HubSpot Sales Hub on 12/28/23 who confidently assured me that a $25 per month plan would perfectly cater to my business needs. I was thrilled to start using their software on 1/2/24, and while I discovered that some features I needed required an additional upgrade, I was impressed by the range of functionalities available.I reached out to their sales team to discuss my experience, and the customer service representative was incredibly understanding and empathetic. He acknowledged that this was a common concern and assured me that he would submit a refund request on my behalf. I appreciated his honesty and commitment to resolving my issue.On 1/4/24, I received an email from their contract team. They informed me that they would cancel my account, but I would still be responsible for the remainder of the one-year term, which amounted to $3. While this was unexpected, I appreciated their transparency and clear communication. It's clear that HubSpot Sales Hub is committed to upholding their contractual obligations, which is a testament to their professionalism. Despite the initial misunderstanding, I'm confident that their team will continue to provide excellent customer service and support.
April 29, 2024
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Brenda
Sales Hub: Empowering Sales Team Growth and Detail Management
We needed to onboard a large number of salespeople and integrate with Linkedin Sales Pro. We found that Hubspot Sales Hub integrated well with our marketing hub and CRM, all of which are HubSpot. It offered a rich amount of integration, making it easy to use across multiple platforms. It was easy to use and set up, and simple for our new salespeople to learn. It allowed us to customize by adding specific attributes and creating custom stages and workflows. However, we found it a bit expensive and not suitable for a small sales team. We chose HubSpot Sales Hub for its price, features, and scalability. We switched from Salesforce because we found it overly complicated, expensive, and had sub-par support.
April 23, 2024
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Abigail A
HubSpot Sales Hub: Seamless CRM Integration
I've been using HubSpot Sales Hub for a few months now and I'm impressed with its seamless integration with our CRM system
April 16, 2024
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Timothy F
Superior to Salesforce: A Review on HubSpot Sales Hub
I find Hubspot Sales Hub superior to alternatives like Salesforce due to its more intuitive user interface. The sales representative was very knowledgeable and answered all my questions effectively. The most impressive aspect was the implementation process, where I had access to an extremely talented individual who knew Hubspot inside out. This person helped us get up and running effectively. We now heavily rely on it.
April 15, 2024