Workbooks is a cloud-based CRM and marketing automation platform. It offers tools for sales management, customer support, order processing, and business intelligence. Key features include contact management, email marketing, lead generation, and analytics. Suitable for small to midsize businesses across different industries, Workbooks aims to streamline business operations, enhance customer engagement, and boost revenue growth.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Workbooks?
  • 04How Workbooks compare to similar software?
  • 05Who is Workbooks best for according to our reviewers?
  • 06Workbooks Reviews

Pros from reviewers

  • Consolidation of business management: Workbooks consolidates all business management into one system, making everything easily accessible. It is used for a range of tasks, from lead management to invoicing, and is user-friendly and comprehensive

  • Eradication of manual procedures: Workbooks has eradicated manual procedures in businesses. It offers real-time reports on quotes, orders, and invoices, as well as management dashboards and sales tracking against targets

  • Extensive customization and reporting: Workbooks allows for extensive customization and has a flexible reporting suite. It is also used for client support management and individual record keeping

  • Enhanced customer service: Workbooks has enhanced the quality of customer service and aided company growth. It is user-friendly with a comprehensible interface and allows for easy personalization of layouts and views

  • Integration with technology: Workbooks has the ability to integrate with technology and enhance online business presence, helping to attract more customers. It has a transparent and simple dashboard, making it easy to understand pipeline status and make informed decisions.

Cons from reviewers

  • Overwhelming reporting aspect: Despite offering real-time reports and management dashboards, the reporting aspect of Workbooks can be overwhelming and complex, potentially slowing down business processes

  • Issues with integrations: Some users have experienced regular issues with integrations with tools like Outlook, which can be frustrating and hinder efficient workflow

  • Cumbersome customer journey: The process of moving clients through the customer journey can be too cumbersome in Workbooks, with risks of creating duplications, losing data, or being unable to locate a client record

  • Limited mobile tools: While Workbooks consolidates various business management tasks into one system, its mobile tools could use improvement. A dedicated mobile app could enhance accessibility and efficiency

  • Slow reporting process: Linking to certain tables in Workbooks can considerably slow down the reporting process, especially with campaign membership, affecting the overall efficiency of the software.

Main features

Starting Price

N/A

Free Plan

No

Customizable Software

Comprehensive CRM and Marketing Automation

Robust Reporting and Automation

Seamless Integration

Customer Interaction Management

What is Workbooks?

Workbooks is a cloud-based Customer Relationship Management (CRM) and marketing automation software designed to streamline business processes. It offers features like sales automation, customer service management, order management, and marketing automation. The software can be customized to meet the unique needs of businesses in various industries. It helps manage customer interactions, track sales opportunities, generate reports, and automate tasks. Ideal for small to medium-sized businesses, Workbooks integrates with other popular business tools for a smooth workflow. It aids in building stronger customer relationships, improving performance, and driving growth.

Who is Workbooks best for according to our reviewers?

  • Business Management Teams: These teams can consolidate all their tasks into one system, making everything easily accessible. They can use it for a range of tasks, from lead management to invoicing

  • Customer Support Teams: Workbooks can be utilized for client support management and individual record keeping, enhancing the quality of customer service and aiding company growth

  • Sales Teams: Workbooks offers real-time reports on quotes, orders, and invoices, as well as management dashboards and sales tracking against targets, revolutionizing sales processes and tracking

  • Publishing Companies: Workbooks can be used for various tasks ranging from flat planning to media booking and accounts. However, the full functionality might not be available without top packages

  • Online Businesses: Workbooks can integrate with technology and enhance online business presence, helping to attract more customers. The dashboard is transparent and simple, making it easy to understand the pipeline status and make informed decisions to boost performance.

  • Workbooks Reviews

    4.2

    Workbooks rating

    0.0

    Ease of use

    0.0

    Customer service

    4.1

    Value for money

    4.1

    Likelihood to recommend

    4.2

    Features

    13 Workbooks Reviews

    4.2 (13 reviews)
    • Diana C

      Discovering the Unconventional Efficiency of Workbooks Software

      I've discovered that Workbooks is a unique software that doesn't require tests or responses, making it a truly hassle-free experience. Despite its unconventional approach, it has received government approval, which is quite impressive. I've also noticed that they have a no-refund policy, which just goes to show how confident they are in their product. I would highly recommend giving it a try!

      June 30, 2024

    • Kassia D

      Versatile CRM Solution for Efficient Client Management

      We utilize Workbooks for client support management and individual record keeping. We've recently upgraded our system for data protection and objection recording. I value the extensive customization we can perform internally and the flexibility of the reporting suite. However, linking to certain tables can considerably slow down the reporting process, especially with campaign membership.

      June 25, 2024

    • Raymond B

      Awful Service Experience

      I had a terrible experience with Workbooks. They never posted the results of my day 2 test. I spent 2 hours on the phone and still didn't receive my results. I believe it's a scam. I wouldn't recommend using this company.

      June 15, 2024

    • Donald R

      Workbooks: Streamlining Order Management with Ease

      I find Workbooks extremely user-friendly with a comprehensible interface. It's easy to personalize layouts and views. Our customer service quality has enhanced and it has generally aided our company's growth. We required a specific feature and were told it would be available in a future release. We modified a business process and the feature was released earlier than anticipated.

      June 11, 2024

    • Vincent F

      Efficient Software and Support for Data Analysis.

      I was particularly impressed with the software's ability to handle large data sets with ease, making my job as a data analyst much simpler. The customer support team was also very responsive and helpful

      June 4, 2024

    • Charles Rodriguez

      PCR Test Cancellation 5 Days Prior

      I had to cancel my PCR test 5 days prior to the appointment and was charged £15 for the cancellation. They said it could take up to 1 working days for the refund, which I don't think is good enough.

      May 26, 2024

    • Brandon Davis

      Streamlined Data Management with Customizable Features

      it significantly streamlined my data management tasks. The customizable features allowed me to tailor the interface to my specific needs

      May 18, 2024

    • Aaron Smith

      Utilizing this Software for PCR Tests - My Experience

      I use Workbooks for PCR tests and was pleasantly surprised. I highly recommend it. The report turnaround time is fantastic. It's a clinic you must try.

      May 14, 2024

    • Doris G

      Effortless to Use and Personalise: Workbooks Software

      I'm extremely satisfied with Workbooks as it has eradicated manual procedures in our business. It offers real-time reports on quotes, orders, and invoices, as well as management dashboards and sales tracking against targets. It has been a game-changer for us, revolutionizing our business by systematizing nearly everything. The reporting aspect can be somewhat overwhelming, but the support is excellent. Overall, it's an outstanding software.

      May 6, 2024

    • Pamela Davis

      Intuitive and User-Friendly Software Workbooks

      I found the software workbooks to be highly intuitive and user-friendly

      April 29, 2024

    • Diane W

      Boost Your Business Efficiency with Workbooks

      This software has been instrumental in helping us plan our expenses and calculate our tax payments throughout the year, allowing us to manage our budget and decide when to cut costs or invest more in our community social projects. Workbooks is more than just a typical CRM app that handles accounting, automates processes, and displays expense and budget graphics. It also improves everything needed for tax payments, invoicing, ordering, cost management, and effectively managing client-company relationships. It offers many features that can help our organization perform at its best. However, this app requires a lot of data to perform optimally. Therefore, it's essential to input all the details about marketing, customers, and company accounting. Otherwise, we would be missing a significant opportunity to improve our company and not using this tool correctly.

      April 23, 2024

    • Willie M

      Confidently Protected: Competitive Pricing and Great Value for Sensitive Data

      I felt confident that our sensitive data was well-protected. The pricing is competitive and offers good value for money

      April 14, 2024

    • Vincent G

      Reflecting on the Importance of COVID-19 Testing: A Personal Experience with Rapid Clinics

      I had an interesting experience with Rapid Clinics for my 2/8 day test upon returning from France. I understand the high cost (£2) of these tests from a government perspective as a deterrent to travel. However, when a private lab charges such an amount, it's clear they are investing in the necessary resources to deliver the service I paid for. To my surprise, I had to wait a week for my day-2 result. This gave me ample time to reflect on the importance of these tests and the role they play in tracking new variants. It was a bit of a thrill, chasing results and interacting with customer service agents who were still learning the ropes. The delay, while initially seeming like an inconvenience, actually highlighted the importance of these tests. It made me realize that my flatmate and I are part of a larger community effort to prevent the spread of the virus. I believe this lab should be recognized for its efforts, even if there are areas for improvement. I see this as a learning curve for them and I plan to provide constructive feedback to the relevant authorities. The professionalism may have been lacking at times, but it's clear they are dealing with a high-pressure situation. It's a reminder that we're all human and doing our best in these challenging times. I would recommend this company, with the understanding that patience and understanding are required. It's not just about getting a test, it's about contributing to a larger cause.

      April 13, 2024